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New ACT Fibernet Plans

  1. #1
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    Default New ACT Fibernet Plans

    ACT Broadband is not available in many locations and it mostly consists of locations in the South of India. ACT broadband now have some new fibre net plans which they have launched. The information below provides details about the plan name, the tariff charges, speed, FUP and speed post FUP. These new tariffs seem very reasonable, especially for the speed which is being given. Although it maybe asking for too much but I think the speed post FUP should have been at least 1mbps.



    Code:
    Plan Name                             Tariff                Speed            FUP            Speed Post-FUP
    ACT Swift                               675                  2 Mbps         20 GB            256 Kbps
    ACT Flash                               849                  4 Mbps         30 GB            512 Kbps
    ACT Blaze                              1049                 20 Mbps        50 GB            512 Kbps
    ACT Storm                             1149                 20 Mbps        60 GB            512 Kbps
    ACT Lightning                         1399                 40 Mbps        75 GB            512 Kbps
    ACT Incredible                        1999                 60 Mbps        100 GB           1 Mbps

  2. #2
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    Only the lord almighty knows why there is no such provider where I live. I would be happy with the Rs1999 plan if I had the choice.
    Last edited by Admin; 29th July 2014 at 02:33 PM.

  3. #3
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    Plan Name Tariff Speed FUP Speed Post-FUP
    ACT Swift 675 2 Mbps 20 GB 256 Kbps
    ACT Flash 849 4 Mbps 30 GB 512 Kbps
    ACT Blaze 1049 20 Mbps 50 GB 512 Kbps
    ACT Storm 1149 20 Mbps 60 GB 512 Kbps
    ACT Lightning 1399 40 Mbps 75 GB 512 Kbps
    ACT Incredible 1999 60 Mbps 100 GB 1 Mbps
    ACT Force 2849 60 Mbps 200 GB 2 Mbps
    ACT BB SOHO Value 3349 80 Mbps 250 GB 2 Mbps
    ACT BB SOHO Extra 4399 80 Mbps 350 GB 2 Mbps

    • Fair Usage Policy (FUP) applies only on downloads. Uploads are not counted in FUP


    Chennai:
    Plan Name Speed Monthly Tariff FUP Speed After FUP
    ACT Classic 15 Mbps Rs. 999 40 GB 512 Kbps
    ACT Premium 15 Mbps Rs. 1,099 60 GB 512 Kbps
    ACT Supreme 25 Mbps Rs. 1,299 75 GB 512 Kbps
    ACT SOHO Remarkable 25 Mbps Rs. 1,999 125 GB 1 Mbps
    ACT SOHO Exclusive 50 Mbps Rs. 3,249 250 GB 1 Mbps
    ACT SME Professional 60 Mbps Rs. 4,999 300 GB 4 Mbps
    ACT SME Exceptional 80 Mbps Rs. 6,999 500 GB 6 Mbps
    ACT SME Phenomenal 100 Mbps Rs. 9,999 750 GB 8 Mbps

    • All prices are exclusive of taxes



    Bangalore:



    Plan Name Tariff Speed FUP Speed Post-FUP
    ACT Swift 675 2 Mbps 20 GB 256 Kbps
    ACT Flash 849 4 Mbps 30 GB 512 Kbps
    ACT Blaze 1049 20 Mbps 50 GB 512 Kbps
    ACT Storm 1149 20 Mbps 60 GB 512 Kbps
    ACT Lightning 1399 40 Mbps 75 GB 512 Kbps
    ACT Incredible 1999 60 Mbps 100 GB 1 Mbps
    ACT Force 2849 60 Mbps 200 GB 2 Mbps
    ACT BB SOHO Value 3349 80 Mbps 250 GB 2 Mbps
    ACT BB SOHO Extra 4399 80 Mbps 350 GB 2 Mbps

    • All prices are exclusive of taxes



    Hyderabad - To be started.

    FUPs are awesome
    Unlimited Data Plans Charges in INR
    Plan Speed Old FUP Limit New FUP Limit Speed
    Post FUP
    Monthly Half
    Yearly
    Yearly 2 Years
    B-Max 410 1 Mbps 20 GB 30 GB 512 Kbps 410.00 2365.00 4500.00 NA
    B-Max 615 4 Mbps 25 GB 35 GB 786 Kbps 615.00 3380.00 6140.00 11050.00
    B-Max 999 15 Mbps 50 GB 60 GB 2 Mbps 999.00 5495.00 9990.00 17982.00
    Hypersonic 2499 50 Mbps 100 GB 100 GB 6 Mbps 2499.00 13745.00 24990.00 44982.00
    Hypersonic 2799 50 Mbps 200 GB 200 GB 6 Mbps 2799.00 15395.00 27990.00 50382.00
    *Taxes applicable. Price plans are subject to change

    - Installation charges will apply depending on the plan chosen
    - All plans are exclusive of taxes (service tax 12.36%)
    - Fair Usage Policy applies to all Plans
    - Table describes Fair Usage Policy by package with effect from 1st Aug '14
    Last edited by Admin; 9th August 2014 at 11:06 PM.
    Admin likes this.

  4. #4
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    Varma333 thanks for the information. Can you tell me one thing are ACT and Beam the same company or two seperate companies?

    Sent from my 6043D using Tapatalk

  5. #5
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    I think ACT broadband also have 80mbps plans as well now.

  6. #6
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    Anyone have any actual experience with ACT? My in-laws in India just got one of their higher-tier services, and I need to RDP into my systems back in the US to work from there. I'd hate for their 2Mb post-FUP to be something like 200k as that won't cut it for my work. Thank you in advance for any replies!

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    Admin likes this.

  8. #8
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    Good speeds, I dont know why service providers like ACT and YOU broadband provide their services across India and mostly in the Southern parts of India only. I have never really heard any complaints about their service either. It is not just the speed but also the price at which they provide the services which is really good.

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    Quote Originally Posted by MikenPatel View Post
    Good speeds, I dont know why service providers like ACT and YOU broadband provide their services across India and mostly in the Southern parts of India only.
    I can only think of one word--infrastructure. I know they were digging up the roads of Bangalore for years putting fiber in the ground--and this isn't cheap or easy.

  10. #10
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    It is why when getting a FTTH connection where the cables have not been laid, most ISP's ask for at least 20 people looking to get the new connection so that it works out to be worth digging up.

  11. #11
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    Hi, I'm Ashwin.
    I subscribed for ACT on 9th Jan 2015. My documents was accepted on 11th Jan. The payment was accepted on 12th Jan.

    I was supposed to get the connection within 10 days as per the SMS I received from ACT Team.

    After a few days, an ACT electrician installed a distribution box at my home and told me that the technical team will connect the cables to your workstation. The technical team never showed up.

    So, I registered an ACT request No 0003592279 on 16th Jan spoke to Prashanth from ACT who assured that this will be solved within 24 hrs. Surprisingly, I got a SMS that my broadband service has been activated and with it my username and password.

    Next day(17th Jan), I got a SMS that the ticket has been resolved, and to reopen the ticket, type "N" and send to 8861202208 which I sent.

    On 21st Jan(The Day I should have got the connection), I got the same SMS that the ticket has been resolved, and to reopen the ticket, which I sent on 22nd Jan.

    And again on 24th Jan with the same SMS.

    I had requested the ACT Team(Prashanth, Kiran, Chiranjeevi and Anand) on different occasions to provide me with an internet connection. So far, no one from the technical team has responded. Note: I'm using BSNL connection to write this review.

    The only update I get is that this issue will be resolved in 24 hrs and the periodic SMS to reopen the ticket.

    Today (1st Feb 2015) I got my first E-Bill to pay Rs.508 from Team Act. How nice of them to be so prompt in generating the Bill.

    FYI, I still haven't got my F*****G internet connection yet ACT Team. This system is totally stupid!!!

    The ACT Team wants me to pay for the internet I haven't used at all? Any kid with a little bit of common sense can prevent this error from happening. What exactly is the Team doing?

    Dear Readers, Please let me know if there is any better way to spread the word in order to prevent others innocent subscribers from facing my problem. (Posting my issue on Blog sites having ACT content is my way..)

    Readers and Bloggers, I do not know what to do. Raising any more ACT tickets is of no use. I have already raised enough tickets to get an internet connection which is still in progress.

    One more stupidity from the ACT Team and I'm definitely gonna sue them. I'll keep you guys posted.

  12. #12
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    Quote Originally Posted by SamirD View Post
    I realized later that this service is actually Hathway, not ACT. I was told wrong.

    - - - Updated - - -

    Quote Originally Posted by ashwin.hellboy View Post
    Hi, I'm Ashwin.
    I subscribed for ACT on 9th Jan 2015. My documents was accepted on 11th Jan. The payment was accepted on 12th Jan.

    I was supposed to get the connection within 10 days as per the SMS I received from ACT Team.

    After a few days, an ACT electrician installed a distribution box at my home and told me that the technical team will connect the cables to your workstation. The technical team never showed up.

    So, I registered an ACT request No 0003592279 on 16th Jan spoke to Prashanth from ACT who assured that this will be solved within 24 hrs. Surprisingly, I got a SMS that my broadband service has been activated and with it my username and password.

    Next day(17th Jan), I got a SMS that the ticket has been resolved, and to reopen the ticket, type "N" and send to 8861202208 which I sent.

    On 21st Jan(The Day I should have got the connection), I got the same SMS that the ticket has been resolved, and to reopen the ticket, which I sent on 22nd Jan.

    And again on 24th Jan with the same SMS.

    I had requested the ACT Team(Prashanth, Kiran, Chiranjeevi and Anand) on different occasions to provide me with an internet connection. So far, no one from the technical team has responded. Note: I'm using BSNL connection to write this review.

    The only update I get is that this issue will be resolved in 24 hrs and the periodic SMS to reopen the ticket.

    Today (1st Feb 2015) I got my first E-Bill to pay Rs.508 from Team Act. How nice of them to be so prompt in generating the Bill.

    FYI, I still haven't got my F*****G internet connection yet ACT Team. This system is totally stupid!!!

    The ACT Team wants me to pay for the internet I haven't used at all? Any kid with a little bit of common sense can prevent this error from happening. What exactly is the Team doing?

    Dear Readers, Please let me know if there is any better way to spread the word in order to prevent others innocent subscribers from facing my problem. (Posting my issue on Blog sites having ACT content is my way..)

    Readers and Bloggers, I do not know what to do. Raising any more ACT tickets is of no use. I have already raised enough tickets to get an internet connection which is still in progress.

    One more stupidity from the ACT Team and I'm definitely gonna sue them. I'll keep you guys posted.
    Do you have a local office? I'd go there armed with all the appropriate documents and not leave until the problem is resolved.

    It's unbelievable how crooked the ISPs are in India--just shocking. They take your money and don't give a damn about you afterwards.

  13. #13
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    It is a real shame when such things happen, if things were done promptly and with sincerity India would become such a good place. The least one should accept is that if you pay for something at least get the service for it.

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    Quote Originally Posted by Jeev View Post
    It is a real shame when such things happen, if things were done promptly and with sincerity India would become such a good place. The least one should accept is that if you pay for something at least get the service for it.
    I checked with the ACT customer service (somashekar) a while ago and there is no misunderstanding. He states that since the connection is prepaid, the bill generates automatically.

    He also said that, once I get the internet connection, I have to raise another ticket with the billing team requesting them to deduct this amount in the next bill.

    Meaning, I have to pay the bill this month in order to prevent from being fined and then request for a reduction in the next month bill. It doesn't matter to them whether I'm using the internet or have a connection.

    I have to pay the bill regardless of whatever issues I'm facing and claim them by raising a ticket when the issues are resolved.

    The help desk was also kind enough to send me the SOA (statement of account) through mail and a remainder to pay it online as well.

    This is really a legal way to make money without providing any service. Its really interesting.

    1. Lure a customer into purchasing a high speed net connection.
    2. Ask him/her to pay the first month bill upfront.
    3. Delay the connection process for a month.
    4. Ask him/her to pay the next month bill as well.
    5. If the customer pays, repeat steps 3 & 4.
    If the customer delays to pay, fine them.
    If the customer withdraws, deduct all fines and fees and pay only minimum.
    6. Either way, the company makes a profit without providing any services to the customer.

    Nice Strategy. Only Indians are capable of accomplishing this.

  15. #15
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    Quote Originally Posted by Jeev View Post
    ...if things were done promptly and with sincerity India would become such a good place.
    I completely agree. And since most of the Indians I've met are honest good people, I don't know how this happens. Either regular people become super evil, or the super evil never die.
    Quote Originally Posted by ashwin.hellboy View Post
    I checked with the ACT customer service (somashekar) a while ago and there is no misunderstanding. He states that since the connection is prepaid, the bill generates automatically.

    He also said that, once I get the internet connection, I have to raise another ticket with the billing team requesting them to deduct this amount in the next bill.

    Meaning, I have to pay the bill this month in order to prevent from being fined and then request for a reduction in the next month bill. It doesn't matter to them whether I'm using the internet or have a connection.

    I have to pay the bill regardless of whatever issues I'm facing and claim them by raising a ticket when the issues are resolved.

    The help desk was also kind enough to send me the SOA (statement of account) through mail and a remainder to pay it online as well.

    This is really a legal way to make money without providing any service. Its really interesting.

    1. Lure a customer into purchasing a high speed net connection.
    2. Ask him/her to pay the first month bill upfront.
    3. Delay the connection process for a month.
    4. Ask him/her to pay the next month bill as well.
    5. If the customer pays, repeat steps 3 & 4.
    If the customer delays to pay, fine them.
    If the customer withdraws, deduct all fines and fees and pay only minimum.
    6. Either way, the company makes a profit without providing any services to the customer.

    Nice Strategy. Only Indians are capable of accomplishing this.
    What a shame. What a scam. I'd only pay these fees by credit card, and then just dispute the charges. Let them prove they did anything worthy of charging for.

  16. #16
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    Hi, I'm Ashwin.

    After talking to many ACT customer executives (ramesh, somashekar (twice), ravi, chandan and sridevi) and reopening many tickets, I finally got my internet connection on 10th Feb 2015.
    Its been a month after I applied for a connection on 9th Jan 2015.
    When i checked with the person who gave me the connection on why there was a delay, he said that there was some sort of a disagreement between ACT and the local internet service providers.
    I'm not sure if this is true, but I got my connection and now I'm using ACT Fibernet for sending this message.

    Later, I explained to him that I'm already being billed for the last 2 months (Jan and Feb). He told me to raise a ticket with the billing team and inform them to reset the billing starting from Feb 10th.
    So I did and got a confirmation SMS in return stating that the billing is waived from Jan 16 2015 to Feb 09 2015.

    Actually, I have subscribed for ACT Blaze 20Mbps 50GB per month pack.
    The average download speed that I'm getting in torrents is around 150KBps and max upload is 45KBps.
    Highest speed I got once was peaked at 1744KBps. I'm paying Rs.1173.15 for this connection.
    The speed test also showed that I'm getting 20Mbps. I wanted to know why I'm not downloading at 20MBps.

    When I Googled, I found that 20Mbps and 20MBps are different.
    Internet Speed is measured in 20Mbps (Mega bits per sec) and download speed is measured in (Mega bytes per sec).
    1 Byte = 8 Bits. Therefore, at 20Mbps connection speed my download speed will be 2.5MB per second.

    My download speed is not 2.5MBps. I'm getting only 0.15MBps.
    I may have to raise another request with ACT Team.

    I'm happy with the connection except for the occasional server downtime. From Feb 10th to Feb 17th, I experienced 1 server downtime on 15th Sunday (The most important day in my week). I raised a request and it was resolved in 24hrs.

    From my experience, if ACT Fibernet is being introduced to your location newly, please don't be eager (like me) to subscribe immediately. You have to wait at least for a month to get a connection. The setup time is very high. Please check with your neighbors regarding the ACT Fibernet and its speed before subscribing. When you get positive feedback, only then you should subscribe.

    Don't rely on forums and review sites and believe everything is true. It could be true but may vary from the time it was posted to the the time you read. A lot of changes would have happened. By checking with your neighbors, you'll get real time feedback.

  17. #17
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    Glad you got your problem resolved, just make sure your money gets returned back to for the unused internet connection, or either amended in your next billing.

  18. #18
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    Now in Hyderabad act is not giving best service. From past 2weeks i am facing internet issues.

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