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Micromax MMX144F Aircel 3G network not picking up

  1. #1
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    Feb 2013
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    Default Micromax MMX144F Aircel 3G network not picking up

    Hi, I bought a new 3G Dongle Micromax MMX144F and used my aircel sim for 3G broadband. I topped up the 679 plan that promises 7.8Mbps, 5GB and unlimited after FUP at lower speed. The first time I connected the dongle into my laptop and set things up the connection went through but the speed was much lower ie around 10kbps download and 0.4kbps upload. I called up the customer care number and they checked through and asked me to change the profile to Ao *99***1# and APN as aircelgprs and they also told me that a 2G plan is already active on my sim and that I need to wait for 3more days ie when the 2g plan will get deactivated and the topped up 3G plan will be activated. I waited for 3 days and the morning of 4th day I started to connect expecting to cnnect and have 3G but it failed to connect and got an error that It failed to connect to Dialup. I called up customer care then and they asked me to change profile, no to *99# etc but everytime it resulted in Failed to connect. After several calls and going through the same story with different customer care executives eachone suggesting me random things to change, like Network mode etc it all resulted in the same error. My network mode is set to UMTS/HSPA only and when I do a network search I can see about 12 networks Airtel Cellone Reliance Tata etc except Aircel while I am sure my area is well within the tower ranges (in Chennai). After complaints and elevating the complaints the error is still not resolved. I am sure that my dongle is working fine (its max speed is 14.4Mbps), while it could be some settings issues or issues with Network search. I am not sure why micromax is not picking up Aircel signal while it picks up everyother signal. Has anyone faced such a situation and does anyone have this modem connected with aircel (in chennai region esp) and workig fine. Could someone throw light on what could be the issue here.

    If aircel 3g is not worth it what is the best 3G broadband to go for?.

    Thank you.

  2. #2
    Junior Member
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    Feb 2013
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    Default

    Check if the APN has been set in your dongle's modem... Also, make sure you don't have any conflicts with other dongle modems, if any...

  3. #3
    Junior Member
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    Feb 2013
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    Default

    hi set the APN to aircelgpprs and have also disabled my other modems and deleted other instances of connection, still the issue remains.

  4. #4
    Junior Member
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    Feb 2013
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    Default

    To my knowledge Aircel 3G has the most economic plan and I've used it to browse internet in laptop using my mobile as modem... It worked well, when I used it few months ago...

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