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  1. #1
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    Default Airtel 3g [Chennai] Starts fast hen slow down

    I was earlier using the BSNL 3G, but because of the problem with its browsing some of the common sites, although good torrent download speed, I just got Airtel 3G unlimited package few days back on my phone.

    My experience is that after registering to network I get decent 3G speed, but after some usage of 15-25 MB, the connection slows down. So when I was in middle of watching videos, suddenly it slows down and buffering becomes too sluggish to watch.

    My Experience is starting from 100-150 kB/s, it move to 20-30 kB/s and later just slowed down to 10 kB/s. [Note: B for bytes]

    Anybody else experiencing the same with Airtel, at least in Chennai? I am in Velachery area.

    Also, anyone knows what speed we'll get in unlimited plan after ~13 GB (Rs. 2000 limit)? Edge speed or just 20kbps [b for bits]

    If I face similar issues for another day I will unregister for Airtel 3G back to basic of broadband I guess.

  2. #2
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    mickeyandaamir's Avatar
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    Angry

    Quote Originally Posted by vigour123 View Post
    I was earlier using the BSNL 3G, but because of the problem with its browsing some of the common sites, although good torrent download speed, I just got Airtel 3G unlimited package few days back on my phone.

    My experience is that after registering to network I get decent 3G speed, but after some usage of 15-25 MB, the connection slows down. So when I was in middle of watching videos, suddenly it slows down and buffering becomes too sluggish to watch.

    My Experience is starting from 100-150 kB/s, it move to 20-30 kB/s and later just slowed down to 10 kB/s. [Note: B for bytes]

    Anybody else experiencing the same with Airtel, at least in Chennai? I am in Velachery area.

    Also, anyone knows what speed we'll get in unlimited plan after ~13 GB (Rs. 2000 limit)? Edge speed or just 20kbps [b for bits]

    If I face similar issues for another day I will unregister for Airtel 3G back to basic of broadband I guess.


    brother, this is called "speed capping"
    this was first started by docomo, followed by bsnl, then reliance and now airtel....

    no doubt all operators s***ks

  3. #3
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    ulysses's Avatar
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    Default Airtel should give atleast 1 to 3 Mbs up to data plan limit

    If you get only 100 to 120 KBS initially and then slows down-it is not good.
    may be 3G signal not good at home.You try in the phone in main road.

    Iam in the elite BSNL 1 Mbs capped club.(6 months U/L plans bought before Jan 30th)
    Since last few days BSNL browsing has improved and ping less than 120 most of the time.
    Running it 12-15 hours a day thro phone via /tether/local spot wi-fi to note book.
    No serious downloading/music/movies.Just connected to exchanges and brokers.
    http://www.speedtest.net/result/1193724504.png

    From 15th March Idea,Vodaphone apart from Airtel & Aircel will have fully operational 3 G services running in chennai.

  4. #4
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    Default Airtel 3G speed slows down

    yes. Airtel 3G starts with good speed like 1 or 2 MBPS and after some download it goes down to 40 KBPS. If this continues everyone will switch from Airtel.

  5. #5
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    Default

    is this issue still there? this was the reason i moved out from airtel..

  6. #6
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    Default

    Airtel 3G is still pathetic. These people are damn clever. They fool you with the promise of watching videos without buffering. I took 750 Bucks standard plan for 2GB free internet in Bangalore. And here is how I got conned.

    1) First 100 MB >> wow! what great speed... No buffering needed for watching videos...
    2) Next 50 MB >> uhhh! videos are needing some buffering now... but anyway I dont watch many... browsing is still good...
    3) Next 30 MB >> ****... even browsing is so difficult... Is this indeed 3G... speed test shows 10 KBps.
    4) Next 20 MB >> GMAIL is suggesting using basic html version for slow connections... because normal version is taking ages to load.

    Thats not the end of the story though! I spoke to customer care... and the customer care are seriously strange people... They don't understand your problem... neither do they want to. They will promptly take your complaint... but you are never informed about the follow up or closure of your complaint.


    Jai ho! Airtel 3G! disconnecting people. Pathetic product and pathetic service.

  7. #7
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    Unhappy Started off 1-2 Mbps after 24 hrs getting 40 Kbps! :(

    Purchased the Airtel 3G USB modem 7.2 Mbps E1731 (data card) from Airtel a Customer Relationship Center (CRC) for Rs 2500. Took the Flexi Shield Rs 675 post paid 1.2 GB data plan. Was promised activation in 24 hours, it does not happen. Another day goes by and after calls to the CRC personnel it is finally activated. I get up to 2 Mbps download speeds as per speedtest.net

    Next day morning I log on to the internet and the speed now drops to 20-40Kbps. Call the customer care go through the reinstall software and reinsert the SIM in the USB modem ritual. As expected that does not do anything to the speed problem. I raise a complaint on 23rd July 2011. Nobody responds. I call back on 28th July and the GPRS technical support tells me it is an activation issue. I am asked to call 198 and raise a complaint about the activation issue. I do that and on 29th I am told the activation has been done again and I should wait 24 hrs for it to be effective.

    It is 1st Aug 2011, nothing has changed. I take the data card to Airtel CRC and try in their laptop. Same problem, speed is 20-40 Kbps. I call the GPRS technical support and I am again told it is an activation issue. So we are back to square one. The only difference is that the first phone bill will be due soon.

    Airtel will now charge me for a service I have not been able to use for the past 15+ days.

    I have emailed customer support, lets see.

  8. #8
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    Default

    Quote Originally Posted by smartyram View Post
    Purchased the Airtel 3G USB modem 7.2 Mbps E1731 (data card) from Airtel a Customer Relationship Center (CRC) for Rs 2500. Took the Flexi Shield Rs 675 post paid 1.2 GB data plan. Was promised activation in 24 hours, it does not happen. Another day goes by and after calls to the CRC personnel it is finally activated. I get up to 2 Mbps download speeds as per speedtest.net

    Next day morning I log on to the internet and the speed now drops to 20-40Kbps. Call the customer care go through the reinstall software and reinsert the SIM in the USB modem ritual. As expected that does not do anything to the speed problem. I raise a complaint on 23rd July 2011. Nobody responds. I call back on 28th July and the GPRS technical support tells me it is an activation issue. I am asked to call 198 and raise a complaint about the activation issue. I do that and on 29th I am told the activation has been done again and I should wait 24 hrs for it to be effective.

    It is 1st Aug 2011, nothing has changed. I take the data card to Airtel CRC and try in their laptop. Same problem, speed is 20-40 Kbps. I call the GPRS technical support and I am again told it is an activation issue. So we are back to square one. The only difference is that the first phone bill will be due soon.

    Airtel will now charge me for a service I have not been able to use for the past 15+ days.

    I have emailed customer support, lets see.


    u have better used an software for huawei modems (will support ur airel modem also) known as MDMA (mobile data management app). and connect using this. it will tell u the speed profile of your connection.

    if speed profile is as per 3G, then its issue with operator and will be rectified when they wish to rectify.
    And if speed profile is shown as 128Kbps (or less than 1Mbps), then its worth complaining.

  9. #9
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    Default

    Quote Originally Posted by vigour123 View Post
    My Experience is starting from 100-150 kB/s, it move to 20-30 kB/s and later just slowed down to 10 kB/s. [Note: B for bytes]
    happens with browsing.. ( i noticed this).. same servers will always go busy on mobile broadband.. dont know what maybe the reasons.. i curse the dns for this..

    try changing your dns to google's.. download the namebench software and check which dns is good fo your connection at a given session..

  10. #10
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    Default

    Quote Originally Posted by smartyram View Post
    Purchased the Airtel 3G USB modem 7.2 Mbps E1731 (data card) from Airtel a Customer Relationship Center (CRC) for Rs 2500. Took the Flexi Shield Rs 675 post paid 1.2 GB data plan. Was promised activation in 24 hours, it does not happen. Another day goes by and after calls to the CRC personnel it is finally activated. I get up to 2 Mbps download speeds as per speedtest.net

    Next day morning I log on to the internet and the speed now drops to 20-40Kbps. Call the customer care go through the reinstall software and reinsert the SIM in the USB modem ritual. As expected that does not do anything to the speed problem. I raise a complaint on 23rd July 2011. Nobody responds. I call back on 28th July and the GPRS technical support tells me it is an activation issue. I am asked to call 198 and raise a complaint about the activation issue. I do that and on 29th I am told the activation has been done again and I should wait 24 hrs for it to be effective.

    It is 1st Aug 2011, nothing has changed. I take the data card to Airtel CRC and try in their laptop. Same problem, speed is 20-40 Kbps. I call the GPRS technical support and I am again told it is an activation issue. So we are back to square one. The only difference is that the first phone bill will be due soon.

    Airtel will now charge me for a service I have not been able to use for the past 15+ days.

    I have emailed customer support, lets see.
    This is the exactly reason i closed my 3g connection with airtlel.. i had the same issue customer care.. nobody try to understand / solve the problem.. i think, if we take flexishield plan, and if we download something, the speed drops to 20KB.. it must be settings from backend which customer care / frontend people wont understand.. just move away from airtel and get into BSNL 3G.. so far good..

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