India Broadband Forum

stick0 · 10-10-08, 01:00 AM

Since the last 2 or 3 days my internet keeps on disconnecting.I called up airtel too but still keeps on with the same problem.Is this my problem or anyone of you guys also having same problem?

smoothvibes · 10-10-08, 01:53 AM

please post your router/modem details too
and please check DSL/link/i light on your modem/router if it flashes during disconnection then its a possbile problem with physical setup or its a line fault.

please update complete details

stick0 · 10-10-08, 01:54 PM

Beetel 220BX.
Yes all of those light flashes when i get disconnected too and the disconnection duration is like 5 to 10 seconds.

just4kix · 10-10-08, 02:02 PM

Quote:

Originally Posted by stick0

Beetel 220BX.
Yes all of those light flashes when i get disconnected too and the disconnection duration is like 5 to 10 seconds.

It is a highly localized phenomena in the space-time continuom.

Sorry. Could not resist a dig. Watching too much Star Trek - The Next Generation.

(Poker faced): It is a problem that may be affecting your line only. Call up Airtel CC.

stick0 · 10-10-08, 05:53 PM

I call up Airtel CC everyday since this freakin problem

.

smoothvibes · 10-10-08, 06:35 PM

what airtel said about it, tell them to run a fault diagnostic test on your line and check SNR on your modem

apart from this please check physical setup of your broadband using main socket (first socket installed by airtel) only

main socket>>filter/splitter>>DSL cable>>modem>>USB>>system
>>phone

and remove all other devices from phone line like fax or any other additional phone

essbebe · 10-10-08, 07:24 PM

http://i22.tinypic.com/2wd905f.jpg
post yours see under Statistics ADSl.
or report data asked in Post 6.
Only SNR Attn Line speed attainable and RATE both U/L D/L
and Mod selected needed.
If you can Select only GDMT in DSL page and Bitswap enabled. ( Mod choices )and try.

stick0 · 10-11-08, 03:46 PM

I called up those Airtel CC (noobs) and this lady attend my call she said i got virus and she was getting hostile for no reason and i'm pretty sure that there is no godamn virus on my pc.Could it also because there's some problem in my DNS settings andc they also told me to check my bytes send/recived and they told me that i have no problem with it but i'm still having problem.

Here.
http://img257.imageshack.us/img257/2250/95964108ew3.png

And on top i'm experiencing new problem everyday (aren't i one big fat lucky fellow?:P)my second problem is that everytime i restart my pc i have to activate airtel net activation which is done through IE.Now i'm starting to think maybe my router set up is fuxxxx....

essbebe · 10-12-08, 11:30 AM

Suggestion 1 :
In modem settings Maintanence select Client TR-069 ( if available)
Disable it or increase time to say 136000
Suggestion 2

o adsl ber test. error rate seems high.
for comparison mine 110BX1 now

Quote:

ADSL BER Test - Result
The ADSL BER test completed successfully.
Test Time (sec): 20
Total Transferred Bits: 0x0000000002360A00
Total Error Bits: 0x0000000000000000
Error Ratio: 0.00e+00

Suggestion 3 :Check contacts. Ensure all Phones connected AFTER ADSL splitter.
( or disconnect , if any parallel connection in any other room ).
Query :

Quote:

i have to activate airtel net activation which is done through IE

Where ? Give link IP address. New to me (Airtel user for three years )
Suggestion 4:
Beetel 220BX
. Post Device status screen shot.

Quote:

MINE Jan 2008. 110BX1.
Board ID: 96338L-2M-8M
Software Version: 3.12L.01.A2pB023k.d20k_rc2
Bootloader (CFE) Version: 1.0.37-12.1

Can you do Firmware update if needed, or ask Airtel CC to do it.

stick0 · 10-12-08, 08:09 PM

Quote:

Where ? Give link IP address. New to me (Airtel user for three years )

here .
http://img379.imageshack.us/img379/8904/actvvh5.png

And i should increase Client TR-069 to 136000?

REply guys i'm really having big problem i don't know what to do.

essbebe · 10-13-08, 02:02 AM

How do you access this page online in IE? img379.imageshack.us/img379/8904/actvvh5.png
( Never had to try Netexpert or this site. May have seen and forgotten. Thanks for the info)

You are already connected to Internet via Airtel ISP ?
After you got net activation above, what all changes were made in the modem settings and computer TCP/IP pages, every time for normal connection ?

Para two : Your SNR is poor Attn should also reduce . What was the Mod mode selected ? If GDMT, check the connections/cables. Did you disable client tr- 069?
Instead of asking questions, you should have tried the changes suggested and given feedback -ve or positive.
Post IP config/all data.
Probably Airtel CC may change the modem. Call CC
again. .

stick0 · 10-13-08, 08:07 PM

I'm still confused how it happened actually.Today i called up and got my router reset and so far so good...

Quote:

Para two : Your SNR is poor Attn should also reduce . What was the Mod mode selected ? If GDMT, check the connections/cables. Did you disable client tr- 069?

I don't get this part.

Quote:

How do you access this page online in IE?

122.160.224.44

Admin · 10-14-08, 03:55 AM

Sorry to barge in like this...

stick0 how do you get to know that you are disconnected for 5-10 seconds... is it coz some times a webpage doesnt open and comes up with page not found message? and you refresh it again and it works fine?

If this is not the case could you please let us know how you came to the conclusion that you get disconnected for 5-10 seconds.

( Please do not think that I am taking you as a newbie or something of that sort... just trying to get to the root of it)

stick0 · 10-14-08, 04:40 PM

I know because the network icon shows disconnection and site won't open during that period.I don't know how i got this problem.

stick0 · 10-16-08, 12:16 PM

I found my self helpless..

.When i'm facing the problem i typed (cmd) ping Google and i get 'time out' as reply is this really because of virus?

just4kix · 10-16-08, 06:20 PM

I don't think that it is a virus. Line problem most likely. I had similar issues, but with BSNL: http://www.indiabroadband.net/bsnl-b...ions-bsnl.html (My interactions with BSNL)

jakemake123456 · 10-18-08, 09:51 AM

U should get airtel to run a test on your line , also how are u connected ? PPPOE / dialer ?
When u call Airtel , Ask to speak directly with the Tech dept , normal CC guys are useless .
Have Airtel send an onsite engineer they are usually dispatched within the day but only after you raise a ticket with the Tech Dept .
I feel it's a problem with your line , maybe with earthing or some power leak , try connecting via PPPOE mode for the time being but u definately need an onsite engineer to check the telephone cable going from the main junction box till your home .

stagliano · 10-21-08, 04:27 PM

Quote:

Originally Posted by stick0

I know because the network icon shows disconnection and site won't open during that period.I don't know how i got this problem.

ermmm has it occured to you, that your network icon showing disconnection is a disconnection between your machine and the dsl modem/router

10-10-08, 01:00 AM	#1
stick0 Junior Member Join Date: Jun 2008 Location: Home Posts: 53 Rep Power: 2	current connection problem Since the last 2 or 3 days my internet keeps on disconnecting.I called up airtel too but still keeps on with the same problem.Is this my problem or anyone of you guys also having same problem?

10-11-08, 03:46 PM	#8
stick0 Junior Member Join Date: Jun 2008 Location: Home Posts: 53 Rep Power: 2	I called up those Airtel CC (noobs) and this lady attend my call she said i got virus and she was getting hostile for no reason and i'm pretty sure that there is no godamn virus on my pc.Could it also because there's some problem in my DNS settings andc they also told me to check my bytes send/recived and they told me that i have no problem with it but i'm still having problem. Here. http://img257.imageshack.us/img257/2250/95964108ew3.png And on top i'm experiencing new problem everyday (aren't i one big fat lucky fellow?:P)my second problem is that everytime i restart my pc i have to activate airtel net activation which is done through IE.Now i'm starting to think maybe my router set up is fuxxxx.... Last edited by stick0; 10-11-08 at 09:02 PM.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Connection Problem	sankarsingh	BSNL broadband	8	09-08-08 05:09 PM
connection problem	Nashiz	BSNL broadband	7	07-06-08 06:23 PM
Problem in connection	soumenrchow	BSNL broadband	5	03-24-08 07:58 PM
Do you like the forum's current skin?	Admin	Suggestions and Complaints	4	10-20-07 06:02 PM
Microsoft aiming at 13 percent to 15 percent growth in current fiscal year	Guest	News and Views from the Business World	0	12-02-06 03:10 AM

10-10-08, 01:53 AM	#2
smoothvibes Aditya Join Date: Jul 2008 Location: New Delhi/ London Posts: 4,914 Rep Power: 11	please post your router/modem details too and please check DSL/link/i light on your modem/router if it flashes during disconnection then its a possbile problem with physical setup or its a line fault. please update complete details

10-10-08, 01:54 PM	#3
stick0 Junior Member Join Date: Jun 2008 Location: Home Posts: 53 Rep Power: 2	Beetel 220BX. Yes all of those light flashes when i get disconnected too and the disconnection duration is like 5 to 10 seconds.

10-10-08, 05:53 PM	#5
stick0 Junior Member Join Date: Jun 2008 Location: Home Posts: 53 Rep Power: 2	I call up Airtel CC everyday since this freakin problem .

10-10-08, 06:35 PM	#6
smoothvibes Aditya Join Date: Jul 2008 Location: New Delhi/ London Posts: 4,914 Rep Power: 11	what airtel said about it, tell them to run a fault diagnostic test on your line and check SNR on your modem apart from this please check physical setup of your broadband using main socket (first socket installed by airtel) only main socket>>filter/splitter>>DSL cable>>modem>>USB>>system >>phone and remove all other devices from phone line like fax or any other additional phone

10-10-08, 07:24 PM	#7
essbebe Platinum Member Join Date: Aug 2007 Location: Chennai Posts: 4,246 Rep Power: 12	http://i22.tinypic.com/2wd905f.jpg post yours see under Statistics ADSl. or report data asked in Post 6. Only SNR Attn Line speed attainable and RATE both U/L D/L and Mod selected needed. If you can Select only GDMT in DSL page and Bitswap enabled. ( Mod choices )and try.

10-13-08, 02:02 AM	#11
essbebe Platinum Member Join Date: Aug 2007 Location: Chennai Posts: 4,246 Rep Power: 12	How do you access this page online in IE? img379.imageshack.us/img379/8904/actvvh5.png ( Never had to try Netexpert or this site. May have seen and forgotten. Thanks for the info) You are already connected to Internet via Airtel ISP ? After you got net activation above, what all changes were made in the modem settings and computer TCP/IP pages, every time for normal connection ? Para two : Your SNR is poor Attn should also reduce . What was the Mod mode selected ? If GDMT, check the connections/cables. Did you disable client tr- 069? Instead of asking questions, you should have tried the changes suggested and given feedback -ve or positive. Post IP config/all data. Probably Airtel CC may change the modem. Call CC again. .

10-14-08, 03:55 AM	#13
Admin Join Date: Jan 2006 Location: New Delhi Age: 32 Posts: 4,700 Rep Power: 12	Sorry to barge in like this... stick0 how do you get to know that you are disconnected for 5-10 seconds... is it coz some times a webpage doesnt open and comes up with page not found message? and you refresh it again and it works fine? If this is not the case could you please let us know how you came to the conclusion that you get disconnected for 5-10 seconds. ( Please do not think that I am taking you as a newbie or something of that sort... just trying to get to the root of it)

10-14-08, 04:40 PM	#14
stick0 Junior Member Join Date: Jun 2008 Location: Home Posts: 53 Rep Power: 2	I know because the network icon shows disconnection and site won't open during that period.I don't know how i got this problem.

10-16-08, 12:16 PM	#15
stick0 Junior Member Join Date: Jun 2008 Location: Home Posts: 53 Rep Power: 2	I found my self helpless.. .When i'm facing the problem i typed (cmd) ping Google and i get 'time out' as reply is this really because of virus?

10-16-08, 06:20 PM	#16
just4kix Platinum Member Join Date: Dec 2007 Location: Pune Posts: 8,899 Blog Entries: 6 Rep Power: 19	I don't think that it is a virus. Line problem most likely. I had similar issues, but with BSNL: http://www.indiabroadband.net/bsnl-b...ions-bsnl.html (My interactions with BSNL)

10-18-08, 09:51 AM	#17
jakemake123456 Bronze Member Join Date: Jan 2008 Location: Pune Age: 28 Posts: 161 Rep Power: 2	U should get airtel to run a test on your line , also how are u connected ? PPPOE / dialer ? When u call Airtel , Ask to speak directly with the Tech dept , normal CC guys are useless . Have Airtel send an onsite engineer they are usually dispatched within the day but only after you raise a ticket with the Tech Dept . I feel it's a problem with your line , maybe with earthing or some power leak , try connecting via PPPOE mode for the time being but u definately need an onsite engineer to check the telephone cable going from the main junction box till your home .

India Broadband Forum

current connection problem

current connection problem

Similar Threads