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1/2 Speed for Those Using 15gb+/Mo

This is a discussion on 1/2 Speed for Those Using 15gb+/Mo within the Airtel Broadband forums, part of the Broadband Internet Service Providers category; Yes thats the news i got from calling AIrtel Customer Care 15minutes back when i noticed my Airtel speed cut ...

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Old 02-11-09, 05:53 PM   #1
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Default 1/2 Speed for Those Using 15gb+/Mo
Yes thats the news i got from calling AIrtel Customer Care 15minutes back when i noticed my Airtel speed cut in half... ofcourse the charge will still be the same.

Bangalore, India

DOn't know if its all throughout India
'But 15gb in this day and age sucks too much to be true, but it is. I got capped now instead of the measily 28-30kBps, i am getting a 13kbps speed...
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Old 02-11-09, 06:04 PM   #2
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Get this in writing and log a complaint with consumer forum, they cant do this legally. Will also check if there is a mechanism in place to contact TRAI for customer redressal
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Old 02-11-09, 06:07 PM   #3
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Originally Posted by dkking View Post
Yes thats the news i got from calling AIrtel Customer Care 15minutes back when i noticed my Airtel speed cut in half... ofcourse the charge will still be the same.

Bangalore, India

DOn't know if its all throughout India
'But 15gb in this day and age sucks too much to be true, but it is. I got capped now instead of the measily 28-30kBps, i am getting a 13kbps speed...
Airtel is known to follow international policies. First they were the first ISP in India to introduce Sandvine throttling technique. Now they have started reducing the bandwidth of subscribers because they are *misusing* it ...
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Old 02-11-09, 08:59 PM   #4
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well CC's can never be trusted , you could try calling them up again and asking.. if you get the same reply then possible..such a condition is ridiculous!!
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Old 02-11-09, 09:05 PM   #5
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No company in India follows international standards, just google and you will find where the world is as far as bandwidth is concerned.
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Old 02-11-09, 10:05 PM   #6
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No company in India follows international standards, just google and you will find where the world is as far as bandwidth is concerned.
Airtel follows some standards by which they can reap max profits. Its like they choose whatever is convenient for them from a set of protocols followed by international ISPs. Such was the introduction of Sandvines hardware and now this speed reduction.
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Old 02-11-09, 10:15 PM   #7
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I remember Sunil Mittal saying on National TV,
"Bakri halal to hoga, lekin kistomein" when the tariff war started with the entrance of RIM.
He uses the same philosophy when dealing with customers. Use all possible means to dupe the customer and maximise profit. If the customer cries "foul", let him go to the court or whatever.
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Old 02-11-09, 10:24 PM   #8
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Great. Just awesome! :|

/sarcasm
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Old 02-11-09, 11:20 PM   #9
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oops... i still doubt the validity of this news ... i hope other isps dont follow up with such speed cuts ... i am praying everyday for high-speed UL connections to become cheaper ...
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Old 02-11-09, 11:30 PM   #10
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thats too bad... hope BSNL guys don't brain overnite...
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