India Broadband Forum
Very Good Customer service in Airtel(Fake)
This is a discussion on Very Good Customer service in Airtel(Fake) within the Airtel Broadband forums, part of the Broadband Internet Service Providers category; Dear Buddies.... Thnx 2 u all... for not responding to my question.... i m choose Aritel.... It's Really a stupid ...
| |||||||
| Airtel Broadband Airtel broadband forum for all issues related to airtel broadband internet services. |
 |
| LinkBack | Thread Tools | Display Modes |
10-12-09, 04:17 PM
| #1 |
| Junior Member Join Date: Oct 2009
Posts: 8
Rep Power: 1  |  Very Good Customer service in Airtel(Fake) Dear Buddies.... Thnx 2 u all... for not responding to my question.... i m choose Aritel.... It's Really a stupid customet care service.... they --------(Bad words) I payed the money of Rs 4000 one and half week back.... till now i haven't get the connection.... how customer service it is!!!!!!!!(: Dear Friends only problem in BSNL you can oftenly seen in this forum is customer service is bad samething happing in Airtel also... Better go for BSNL you can save ur money... Dear Friends dont't Cheat Others by saying airtel customer care service is Good..... i hate airtel |
|  |
|
10-13-09, 11:32 AM
| #2 |
| Gold Member  Join Date: May 2008 Location: Dombivi Age: 25
Posts: 587
Rep Power: 2 | Dear Friend. Dont Say that Airtel is worst and BSNL is good or vice-versa. Both are crap when it comes to International Standards, However, service depends on your area. In my area, BSNL just rocks where your problem is solved in 24 Hours. Even officer from exchange calls us back confirming if our problem is solved or not. It all depends on people and their willingness to provide service. |
|
| |
|
10-13-09, 09:43 PM
| #3 |
| Platinum Member Join Date: Feb 2008
Posts: 2,692
Rep Power: 5 | entirely depends on your area as mentioned above!! |
|
| |
|
10-14-09, 11:19 AM
| #4 |
| Junior Member Join Date: Oct 2009
Posts: 8
Rep Power: 1 | I applied for airtel Broadband connection 2 weeks back and I paid the amount around Rs 4000/- (Diwali offer) till now I haven't get the connection.... I called these people around 50 times with the 2 weeks of time period and also I haven’t received even single call from him or from your network. At last yesterday they told that some problem in my area it will take another 1 week of time to rectify it. When I asked him to cancel my request they are telling that it will take 15 days to get my money back. See friends this not only depend s on my Area my Area is Thiruvanmyur near Tidel Park tell me this area is not good Can any one tell me how can i handle this Issue?????????? How much time will take for BSNL connection inculding Landline????? Last edited by Anbu007; 10-14-09 at 11:23 AM. Reason: Automerged Doublepost |
|
| |
|
10-14-09, 12:49 PM
| #5 |
| Platinum Member  Join Date: Jan 2009 Location: Chennai
Posts: 807
Rep Power: 3 | @Anbu007 You had some bitter experience with airtel with regard to customer care front airtel is far more ahead than bsnl in that regard, i am a bsnl customer. In Thiruvanmiyur, Chennai area if you would have applied for bsnl they would have provided you with the connection within a week and another good thing is that you dont have to make any upfront payment before getting the connection. |
|
| |
|
10-14-09, 01:03 PM
| #6 |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,234
Rep Power: 12  | |
|
| |
|
10-14-09, 08:57 PM
| #7 |
| Junior Member Join Date: Oct 2009
Posts: 8
Rep Power: 1 |  Dear essbebe thanks for ur info...... now i m not in the position to switch over to other network.. Because those Airtel(Idiots) made in this suitation........ Today i call to Airtel customer care nearly 10(promise more than 2 hour i wasted) call to diffrent people no one is answering properly..... they ask me to wait in line(waiting for more then 10 minutes like idiot no one is talking simply airtel music).... When i ask other person after disconnected before call they (line is busy sir , Application down sir, i m looking you issue sir).... is they want everyone to wait for more than 10 min to tell our issue i expalined this whole story to each and everyone.... atlast one person logged complaint.... friends i really this incident make me as at one part happy(by seeing the carzy and lazy action my airtel) and another one more thing my mind under big pressure for not getting connection..... Where i m going????????????????? |
|
| |
|
10-14-09, 09:30 PM
| #8 | |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,234
Rep Power: 12 | Did you send a complaint to care.tamilnadu@airtel.in ? I rarely use the CC on phone. Quote:
Airtel may also consider giving a discount upto Rs 500/= for bad customer service. Yoiu have to create records. Now Airtel CC will call you on Phone !!!! | |
|
| |
|
10-15-09, 12:23 PM
| #9 |
| Junior Member Join Date: Oct 2009
Posts: 8
Rep Power: 1 | s essbebe...... i write the mail to mail id u mentioned.... |
|
| |
|
10-20-09, 05:36 PM
| #10 |
| Junior Member Join Date: Oct 2009
Posts: 8
Rep Power: 1 | they asked me one week of time to slove the issue in my area....... one week is completed by tuesday.. till not get the sloution.... See the mail i wrote to the customer care appellate.southabts@airtel.in,care.t...s.tn@airtel.in Care TamilNadu" <Care.Tamilnadu@Airtel.in> Hello, give me the correct information.... dont give me stupid information what you have in your mind.... i dont want to hear the same sound repeatdly from you people and also i dont want to waste my time with you and wasting my phone call... today i called customer care they said they are unable to give connection in my area.... what the hell your giving reply like this without verifying with your concren department......... from customer they said i will get the money in my hand by coming friday(23OCT2009)... i waiting for my money..... cancel my request.. more15 day are gone... need my immeditely Good Bye to your service...... Last edited by Anbu007; 10-20-09 at 05:36 PM. Reason: Automerged Doublepost |
|
| |
|
10-20-09, 07:27 PM
| #11 | |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,234
Rep Power: 12 | When you wrote first, you should have got an acknowledgement. with some complaint number. Did you get it quote that number Again write to appelate and copy to care.tamilNadu givingdetails this way. Quote:
| |
|
| |
|
| Tags |
| airtelfake, customer, good, service |
« Configured Airtel Broadband on Linksys WAG200G wireless
|
Airtel 699 combo vs Reliance 649 combo - urgent help needed »
| Thread Tools | |
| Display Modes | |
Linear Mode
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Airtel customer service number | Preeti_20 | Airtel Mobile | 2 | 09-16-09 06:57 PM |
| DATA ONE is good...but what about customer service | India Broadband | BSNL broadband | 1 | 07-22-09 08:29 PM |
| TATA wimax GOOD CUSTOMER SERVICE | iiivivekoberoiiii | Tata Indicom broadband | 2 | 06-16-09 01:28 AM |
| Airtel Customer Service Nightmare | manishc8 | Airtel Broadband | 2 | 04-28-09 01:19 AM |
| Airtel Customer Service | mechanix | Airtel Broadband | 0 | 11-10-07 03:45 PM |
All times are GMT +5.5. The time now is 10:05 PM.
