Thread: Unable to open a website with Airtel

Hello everyone.

I've recently got Airtel broadband connection. 256 kbps Unlimited connection.
My problem is that whenever I try to open a site.
I get a message as network time-out.

However, if i try to open that using a proxy-site, then it opens!
So, is the problem with the modem or Airtel or site... what exactly is the problem?

I'll be happy if anyone can help me out here.

Just for information, I have Beetel 110TC1 ADSL2+ Modem.
And connection is set to always-on in the modem configuration.

I'll be very grateful if anyone can help.

Strange, I've same connection as yours from Airtel in Bangalore. However, I can access the site. Change your DNS servers to OpenDNS. Search this forum for the steps to change to OpenDNS. Use the search box.

I agree with you itsmemad, 9 times out of 10 this would be caused due to DNS. Changing your DNS setting to may be open DNS or some other free DNS service should resolve this issue provided your isp does not block those ips where this site is hosted.

Ok, I'll go through it.

One question, how do I know, which DNS server address should I use?

I'll go through the open DNS part, and report back.

Thanks for the help.

One more question.
Is the changing to openDNS part common for all the service providers?
Or does it change according to different ISP's and different models of modem?

Sorry for the questions, but I've got less knowledge on this topic.

At some place, I found about changing the MTU to a specific decimal value for PPPoE/PPPoA
I tried out that, it didnt workout.

I'll try the openDNS part. Just let me know which servers to use.

Go to TCP/IP properties of your connection and change the value as 208.67.222.222 and altenated dns server as 208.67.220.220

Here is the screen shot

@meetdilip

Tried it out.
It doesn't work!
That site still wont open.

I cannot provide the name coz the admin doesn't allow to post warez site names.

1. Google the site name and then try to open from Google search results

2. Use a proxy

Originally Posted by meetdilip

1. Google the site name and then try to open from Google search results

2. Use a proxy

Already tried it out.
It doesn't open from google.

Using a proxy, it opens.

I wrote that in the first post itself that the site I want to open, opens with a proxy-site, but not directly.

Which browser are you using ? Change it and try.

Originally Posted by meetdilip

Which browser are you using ? Change it and try.

I'm using Firefox as of now.

I tried it in IE too.
But it doesn't work.
The OS I'm using is Vista (In case you want to know)

Which mode are you in ? PPPoE or Bridge. In case of Bridge mode, you need to change the DNS setting in dialler properties.

I am in PPPoA/PPPoE mode, not in bridged

Originally Posted by kiranp

Hello everyone.

I've recently got Airtel broadband connection. 256 kbps Unlimited connection.
My problem is that whenever I try to open a site.
I get a message as network time-out.

However, if i try to open that using a proxy-site, then it opens!
So, is the problem with the modem or Airtel or site... what exactly is the problem?

I'll be happy if anyone can help me out here.

Just for information, I have Beetel 110TC1 ADSL2+ Modem.
And connection is set to always-on in the modem configuration.

I'll be very grateful if anyone can help.

Is it just one particular site ?

could you paste the URL ?

1.option1
TRiED earlier dd not work
USE OPEN dns 208.67.220.220
and
208.67.222.222
2.option 2
Check MTU is set to 1492 in modem.
In WAN page where you enter
userID and PW

Originally Posted by jakemake123456

Is it just one particular site ?

could you paste the URL ?

As of now, I have encountered only one site that gives me error.
I dont know if there are more of them.

About the URL, I did paste it, but the admin does not allow the URL of warez sites, so I cannot post it again.

If you want to know which site it was, go to google and search for warez
In the results page, it will be the second URL(ends as .org)

Originally Posted by essbebe

1.option1
TRiED earlier dd not work
USE OPEN dns 208.67.220.220
and
208.67.222.222
2.option 2
Check MTU is set to 1492 in modem.
In WAN page where you enter
userID and PW

1. Tried to change address of DNS servers, but I think my modem does not use the address I set in TCP/IP properties.
I might need to figure out something about that.

2. I've set the MTU to 1492 in registry on Windows. In case of modem, there is no such option of setting/changing MTU

seems a forum site.
opening Ok with Dataone BB connection.
Enter the ip address in tinyurl.com
and then try.
Are you a member ? Have you been banned ?

Originally Posted by essbebe

seems a forum site.
opening Ok with Dataone BB connection.
Enter the ip address in tinyurl.com
and then try.
Are you a member ? Have you been banned ?

It is a forum site.
Tried it through tinyURL, still no luck.
Yes I am a member, and I am not banned
I can open it using proxies.

I have Beetel 110TC1 ADSL2+ Modem.
And connection is set to always-on in the modem configuration

option 1:
You can try "Dialer Mode for testing.
Option 2 :
In modem advanced WAN change MTU in the page
( may be available beetel 220bx110Bx series)
where you have entered your USERID PW.
save reboot.

Option 3 :
Check your Windows Firewall or other firewall
setting. Add to exception/s.
Airtel does not block any port or website.
Test "
Start
RUn type cmd Ok
New window
Type tracert www.abcd.com( your web site)

see where it gets lost.
copy paste data here.

Originally Posted by essbebe

option 1:
You can try "Dialer Mode for testing.
Option 2 :
In modem advanced WAN change MTU in the page
( may be available beetel 220bx110Bx series)
where you have entered your USERID PW.
save reboot.

Option 3 :
Check your Windows Firewall or other firewall
setting. Add to exception/s.
Airtel does not block any port or website.
Test "
Start
RUn type cmd Ok
New window
Type tracert (your web site)

see where it gets lost.
copy paste data here.

1. Found the MTU part in modem... changed it... still no luck
2. nothing's blocked from firewall.
3. did the trace route part. It gets lost at airtel itself. Posting here:

C:\Users\Kiran>tracert (url)

Tracing route to (url) [119.42.146.34]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 37 ms 36 ms 38 ms ABTS-mum-Dynamic-001.72.169.122.airtelbroadband.
in [122.169.72.1]
3 37 ms 35 ms 36 ms ABTS-MUM-MGMT-222.127.144.59.airtelbroadband.in
[59.144.127.222]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.

I am on Airtel ISp connection.
website opens normally.

Same result for tracert for the Ip you had given.
see PM for ping data etc.
.

Reset the Internet Explorer. (How to reset the Internet Explorer browser default settings.)

there could be some dns setting preventing that from opening the site you are trying to open. otherwise i dont think its issue with modem

No solutions??

Help me out people...
I've even switched to open DNS... still I'm not able to open that site...

Can anyone guide me for configuring the Beetel 110TC1 ADSL2+ Router from the scratch?
Let's try and see if it works...

119.42.146.34

This IP is being shared among many domains.
To view the domain you are looking for, simply enter the domain name in the location bar of your web browser.

After resetting the modem: ( similar hardware board and menu pages)
h t t p://mydataone.net/dialer/utstar300r2unew.html
check your web site.
Then
h t t p://mydataone.net/router/utstar300r2unew.html
Feedback.

Originally Posted by essbebe

119.42.146.34


After resetting the modem: ( similar hardware board and menu pages)
h t t p://mydataone.net/dialer/utstar300r2unew.html
check your web site.
Then
h t t p://mydataone.net/router/utstar300r2unew.html
Feedback.

I didnt get what you're trying to say in the first part... about sharing..etc

I checked the other 2 links...
some options are similar, but there are a few which I am not sure what to do.

eg:
Dynamic Route is set to RIP2-B

Multicast is set to IGMP v2 (whereas in the above links you gave, it tells to disable this... maybe thats for BSNL not for Airtel. I'm not sure though)

ATM QOS is set to UBR

in Virtual Circuit PVC0,
VPI is 1
and VCI is 32
(In above links, I think its 1 and 35) [??? ]


... not getting anywhere...