India Broadband Forum

kiranp

Hello everyone.

I've recently got Airtel broadband connection. 256 kbps Unlimited connection.
My problem is that whenever I try to open a site.
I get a message as network time-out.

However, if i try to open that using a proxy-site, then it opens!
So, is the problem with the modem or Airtel or site... what exactly is the problem?

I'll be happy if anyone can help me out here.

Just for information, I have Beetel 110TC1 ADSL2+ Modem.
And connection is set to always-on in the modem configuration.

I'll be very grateful if anyone can help.

itsmemad

Strange, I've same connection as yours from Airtel in Bangalore. However, I can access the site. Change your DNS servers to OpenDNS. Search this forum for the steps to change to OpenDNS. Use the search box.

Admin

I agree with you itsmemad, 9 times out of 10 this would be caused due to DNS. Changing your DNS setting to may be open DNS or some other free DNS service should resolve this issue provided your isp does not block those ips where this site is hosted.

kiranp

Ok, I'll go through it.

One question, how do I know, which DNS server address should I use?

I'll go through the open DNS part, and report back.

Thanks for the help.

One more question.
Is the changing to openDNS part common for all the service providers?
Or does it change according to different ISP's and different models of modem?

Sorry for the questions, but I've got less knowledge on this topic.

At some place, I found about changing the MTU to a specific decimal value for PPPoE/PPPoA
I tried out that, it didnt workout.

I'll try the openDNS part. Just let me know which servers to use.

meetdilip

Go to TCP/IP properties of your connection and change the value as 208.67.222.222 and altenated dns server as 208.67.220.220

Here is the screen shot

kiranp

@meetdilip

Tried it out.
It doesn't work!
That site still wont open.

I cannot provide the name coz the admin doesn't allow to post warez site names.

meetdilip

1. Google the site name and then try to open from Google search results

2. Use a proxy

kiranp

Already tried it out.
It doesn't open from google.

Using a proxy, it opens.

I wrote that in the first post itself that the site I want to open, opens with a proxy-site, but not directly.

meetdilip

Which browser are you using ? Change it and try.

kiranp

I'm using Firefox as of now.

I tried it in IE too.
But it doesn't work.
The OS I'm using is Vista (In case you want to know)

meetdilip

Which mode are you in ? PPPoE or Bridge. In case of Bridge mode, you need to change the DNS setting in dialler properties.

kiranp

I am in PPPoA/PPPoE mode, not in bridged

jakemake123456

Is it just one particular site ?

could you paste the URL ?

essbebe

1.option1
TRiED earlier dd not work
USE OPEN dns 208.67.220.220
and
208.67.222.222
2.option 2
Check MTU is set to 1492 in modem.
In WAN page where you enter
userID and PW

kiranp

As of now, I have encountered only one site that gives me error.
I dont know if there are more of them.

About the URL, I did paste it, but the admin does not allow the URL of warez sites, so I cannot post it again.

If you want to know which site it was, go to google and search for warez
In the results page, it will be the second URL(ends as .org)

1. Tried to change address of DNS servers, but I think my modem does not use the address I set in TCP/IP properties.
I might need to figure out something about that.

2. I've set the MTU to 1492 in registry on Windows. In case of modem, there is no such option of setting/changing MTU

essbebe

seems a forum site.
opening Ok with Dataone BB connection.
Enter the ip address in tinyurl.com
and then try.
Are you a member ? Have you been banned ?

kiranp

It is a forum site.
Tried it through tinyURL, still no luck.
Yes I am a member, and I am not banned
I can open it using proxies.

essbebe

option 1:
You can try "Dialer Mode for testing.
Option 2 :
In modem advanced WAN change MTU in the page
( may be available beetel 220bx110Bx series)
where you have entered your USERID PW.
save reboot.

Option 3 :
Check your Windows Firewall or other firewall
setting. Add to exception/s.
Airtel does not block any port or website.
Test "
Start
RUn type cmd Ok
New window
Type tracert www.abcd.com( your web site)

see where it gets lost.
copy paste data here.

kiranp

1. Found the MTU part in modem... changed it... still no luck
2. nothing's blocked from firewall.
3. did the trace route part. It gets lost at airtel itself. Posting here:

C:\Users\Kiran>tracert (url)

Tracing route to (url) [119.42.146.34]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 37 ms 36 ms 38 ms ABTS-mum-Dynamic-001.72.169.122.airtelbroadband.
in [122.169.72.1]
3 37 ms 35 ms 36 ms ABTS-MUM-MGMT-222.127.144.59.airtelbroadband.in
[59.144.127.222]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.

essbebe

I am on Airtel ISp connection.
website opens normally.

Same result for tracert for the Ip you had given.
see PM for ping data etc.
.