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Frequent disconnection HELP

This is a discussion on Frequent disconnection HELP within the Airtel Broadband forums, part of the Broadband Internet Service Providers category; I am on Airtel 512 UL plan lately their is frequent disconnection the phone too is dead.This exact thing happened ...

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Old 11-24-09, 05:22 PM   #1
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Unhappy Frequent disconnection HELP

I am on Airtel 512 UL plan lately their is frequent disconnection the phone too is dead.This exact thing happened 2 weeks back they said my modem UT300R2U is faulty so replaced the dataone modem with another UT300R2U.Now when i booked the complaint with AVM telecom the company that handles all airtel customers in my area they say UT300R2U is old modem with outdated technology which cannot handle 512 kb/sec that i need to change to some other modem:blink:.I was using the same modem for my BSNL 2MB/sec plan i consistently got 1.8 MB/sec then how can the same router cannot handle just 512 kb/sec from airtel .

My OS is windows 7 Ultimate 32 bit

Here is the screenshot please help :
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Old 11-24-09, 05:44 PM   #2
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Change Mod mode to GDMT. Uncheck box adsl2+
http://i19.tinypic.com/6kqygzt.
Also try openDNS 208.67.220.220
208.67.222.222
The modem Ut300R2U has same hardware like Beetel 110BX1
Hope the problem did not start with Windows7 OS.

vpi/vci for airtel 1 and 32
ref
UT-300R2U ADSL MODEM MENU
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Old 11-24-09, 08:55 PM   #3
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Quote:
Originally Posted by essbebe View Post
Change Mod mode to GDMT. Uncheck box adsl2+
Also try openDNS 208.67.220.220
208.67.222.222The modem Ut300R2U has same hardware like Beetel 110BX1
Hope the problem did not start with Windows7 OS.
First,thanks for your reply.I switched to OpenDns as you advised and i did not understand how to change to GDMT mode so in my Modem page i just Unchecked ADSL2+ Option i have attached the screenshot below :

Quote:
Originally Posted by essbebe View Post
vpi/vci for airtel 1 and 32
ref
Can you please elaborate on this point i dont get it
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Old 11-24-09, 09:27 PM   #4
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.As most of the websites/ for modem settings etc
.. are from BSNL, I usually mention specifically
.... VPIVCI 1 32 for AIRTEL BB connection.

In the Modem Select Statistics ADSL menu item.
You will get on top the Mod mode selected.
SNR/ATTN values would have changed.
Line speed /rate also would have reduced.
Hope you get a steady connection.
feedback.
2
Also in Maintenance under tools
see a menu item Client tr_069 disable it.
SAVE Reboot wait for 2 minutes.

3.http://speed.airtelbroadband.in/
Test speed here.
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Old 11-24-09, 11:13 PM   #5
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Talking

Ok i disabled Tr-069 but it was under management Tab. clicked Management--->Tr-069 client attached screenshot below.

Yes the Upstream SNR has increased from 6 to 7.Downstrean SNR has increased from around 23 to 32

Attenuation Downstream has decreased from 33to 29. but the upstream value has increased 0.1.Screeshots below:

One more thing the airtel guys are coming tomorrow to check the line after they are done should i keep theses settings intact. Thanks man
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File Type: jpg modem4.JPG (35.0 KB, 14 views)
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Old 11-24-09, 11:23 PM   #6
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Quote:
Originally Posted by hoho View Post
One more thing the airtel guys are coming tomorrow to check the line after they are done should i keep theses settings intact. Thanks man
its up to you, better leave the modem with basic default settings, after they are done with their job check you values for any improvement.
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Old 11-25-09, 08:34 PM   #7
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Today Airtel guys silently came and did something on the line after that windows 7 said the modem is detected and working fine but the router cannot caonnect to the Internet:blushing:.The DSL light was glowing but the internet light was off sp logged into the modem page to find that all the username ,password was gone.Called airtel support after reversing all the changes i did yesterday,the guy directed me step by step and finally rebooted, now everything is fine i think, the SNR margin is now reading at D = 27 UP= 15.

The airtel support guy said to disable the TR client if the internet is not working.please tell me should i disable it now the readings are like this attached a screenshot below thanks :
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Old 11-25-09, 09:37 PM   #8
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Again you are back to ADSL2+.
Uncheck box.
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Old 11-25-09, 10:22 PM   #9
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its quite interesting but the fact is its better you follow what airtel guys specifies as they always have their custom way of configuring things known to god
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Old 11-25-09, 10:50 PM   #10
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Quote:
Originally Posted by essbebe View Post
Again you are back to ADSL2+.
Uncheck box.
IF YOU ARE satisified with settings done by AIRTEL
open modem and in Management
select Tools and( save )Back up present
settings to say
C:// MY Documents/ Airtel Modem settings fine.

Check speed here.
Airtel
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