Thread: Frequent disconnection HELP

I am on Airtel 512 UL plan lately their is frequent disconnection the phone too is dead.This exact thing happened 2 weeks back they said my modem UT300R2U is faulty so replaced the dataone modem with another UT300R2U.Now when i booked the complaint with AVM telecom the company that handles all airtel customers in my area they say UT300R2U is old modem with outdated technology which cannot handle 512 kb/sec that i need to change to some other modem:blink:.I was using the same modem for my BSNL 2MB/sec plan i consistently got 1.8 MB/sec then how can the same router cannot handle just 512 kb/sec from airtel .

My OS is windows 7 Ultimate 32 bit

Here is the screenshot please help :

Change Mod mode to GDMT. Uncheck box adsl2+
http://i19.tinypic.com/6kqygzt.
Also try openDNS 208.67.220.220
208.67.222.222
The modem Ut300R2U has same hardware like Beetel 110BX1
Hope the problem did not start with Windows7 OS.

vpi/vci for airtel 1 and 32
ref
UT-300R2U ADSL MODEM MENU

Originally Posted by essbebe

Change Mod mode to GDMT. Uncheck box adsl2+
Also try openDNS 208.67.220.220
208.67.222.222The modem Ut300R2U has same hardware like Beetel 110BX1
Hope the problem did not start with Windows7 OS.

First,thanks for your reply.I switched to OpenDns as you advised and i did not understand how to change to GDMT mode so in my Modem page i just Unchecked ADSL2+ Option i have attached the screenshot below :

Originally Posted by essbebe

vpi/vci for airtel 1 and 32
ref

Can you please elaborate on this point i dont get it

.As most of the websites/ for modem settings etc
.. are from BSNL, I usually mention specifically
.... VPIVCI 1 32 for AIRTEL BB connection.

In the Modem Select Statistics ADSL menu item.
You will get on top the Mod mode selected.
SNR/ATTN values would have changed.
Line speed /rate also would have reduced.
Hope you get a steady connection.
feedback.
2
Also in Maintenance under tools
see a menu item Client tr_069 disable it.
SAVE Reboot wait for 2 minutes.

3.http://speed.airtelbroadband.in/
Test speed here.

Ok i disabled Tr-069 but it was under management Tab. clicked Management--->Tr-069 client attached screenshot below.

Yes the Upstream SNR has increased from 6 to 7.Downstrean SNR has increased from around 23 to 32

Attenuation Downstream has decreased from 33to 29. but the upstream value has increased 0.1.Screeshots below:

One more thing the airtel guys are coming tomorrow to check the line after they are done should i keep theses settings intact. Thanks man

Originally Posted by hoho

One more thing the airtel guys are coming tomorrow to check the line after they are done should i keep theses settings intact. Thanks man

its up to you, better leave the modem with basic default settings, after they are done with their job check you values for any improvement.

Today Airtel guys silently came and did something on the line after that windows 7 said the modem is detected and working fine but the router cannot caonnect to the Internet:blushing:.The DSL light was glowing but the internet light was off sp logged into the modem page to find that all the username ,password was gone.Called airtel support after reversing all the changes i did yesterday,the guy directed me step by step and finally rebooted, now everything is fine i think, the SNR margin is now reading at D = 27 UP= 15.

The airtel support guy said to disable the TR client if the internet is not working.please tell me should i disable it now the readings are like this attached a screenshot below thanks :

Again you are back to ADSL2+.
Uncheck box.

its quite interesting but the fact is its better you follow what airtel guys specifies as they always have their custom way of configuring things known to god

Originally Posted by essbebe

Again you are back to ADSL2+.
Uncheck box.

IF YOU ARE satisified with settings done by AIRTEL
open modem and in Management
select Tools and( save )Back up present
settings to say
C:// MY Documents/ Airtel Modem settings fine.

Check speed here.
Airtel

I backed up modem setting it was jus 4.8KB in size.Also on your advise again Unchecked ADSL2+ and also disabled the TR client.When i clicked disable their is a entry called ACS URL :http: bootstrap.acs.bsnl.co.in/ what is this but i disabled it anyway.

After doing this thing i note the SNR margin/attenuation has changed dont know if its good so posting screenshots please tell me if something is wrong

@hoho
confirm you have a stable internet connection
and can surf in peace .
No more changes now.

for me now its good and no major challanges expect few which are quite clearly menionted by them

First sorry for the late reply,the connection seems to be stable my upload rate seems to ave stabilized more than my download in the last 24 hrs i managed to upload 5.4GB on a private tracker :w00t: thanks india broadband this forum rocks:001_tt1:

Originally Posted by hoho

First sorry for the late reply,the connection seems to be stable my upload rate seems to ave stabilized more than my download in the last 24 hrs i managed to upload 5.4GB on a private tracker :w00t: thanks india broadband this forum rocks:001_tt1:

Greatly appreciate your feedback.
Can you post the ADSl/statistics page again.
You can edit to show only top half.
Interested in first five or six entries only

Here is the screen shot of my upload speed and the adsl page:

that looks to be enough speed and considerabaly could sustain with that for a normal usage