Thread: Frequent Disconnection from internet in Airtel Beetel 110BX1

Hi All ,

I have seen and read many threads about this same issue.. But i coudnt clearly come to any conclusion. So posting my problem again.

I get frequently disconnected from internet , mostly more than 5-6 times a day.
The specs below.

C:\Users\thomas>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : thomas-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connec
tion
Physical Address. . . . . . . . . : 00-1C-C0-38-DE-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8d71:419:77ac:6772%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, February 23, 2010 5:13:46 PM
Lease Expires . . . . . . . . . . : Wednesday, February 24, 2010 5:13:46 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251665600
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-B6-10-B6-00-1C-C0-38-DE-3C

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{B12CBFC2-796B-4889-9C81-B6625B62D1A4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:3096:2816:147c:8558:db9b(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2816:147c:8558:db9b%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Model ADSL stats :

Statistics -- ADSL

Mode: ADSL2+
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 31.5 11.2
Attenuation (dB): 7.0 3.1
Output Power (dBm): 12.2 -1.7
Attainable Rate (Kbps): 16908 1161
Rate (Kbps): 2560 1022
MSGc (number of bytes in overhead channel message): 59 15
B (number of bytes in Mux Data Frame): 80 19
M (number of Mux Data Frames in FEC Data Frame): 1 8
T (Mux Data Frames over sync bytes): 1 5
R (number of check bytes in FEC Data Frame): 0 16
S (ratio of FEC over PMD Data Frame length): 1.0000 4.9577
L (number of bits in PMD Data Frame): 648 284
D (interleaver depth): 1 8
Delay (msec): 0 9

Super Frames: 4382 4446
Super Frame Errors: 0 0
RS Words: 0 57338
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 432054 3072046842
Data Cells: 2534 1772772850
Bit Errors: 0 95392

Total ES: 0 376293
Total SES: 0 376285
Total UAS: 16 376283


While disconnected from internet , the LINK light is on. While the data light sometimes (not sure always) stays completely ON , rather than blinking.
And i often get limited connectivity for LAN in windows(windows 7). I connect through a LAN router , and internet is shared .

I do get my correct speeds. But since it gets DC all the time , downloading is a pain.

Hope i have given all required data.
Please suggest how to proceed.

Thanks

Mode: ADSL2+ (* change to GDMT see DSL menu later . )
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 31.5 11.2 (* very good)
Attenuation (dB): 7.0 3.1 ( * ideal)
Output Power (dBm): 12.2 -1.7
Attainable Rate (Kbps): 16908 1161
Rate (Kbps): 2560 1022 (* same as mine )

2.
In Maintenence or Management Menu item
check tr_069 client box and disable it

3. In Advanced options DNS
uncheck automatically assign DNS box
enter 8.8.8.8 and 208.67.220 220
4.
In computer
Start /Network/LAN
Properties
Network settings
Disable IPV6
check tcp/IP
Properties
In DNS
enter above
Save apply.
Feedback.

Thanks for the reply.
I hve made all the changes.
The dsp stats are now .

Statistics -- ADSL

Mode: ADSL2
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 30.4 13.2
Attenuation (dB): 5.0 3.0
Output Power (dBm): 12.2 -0.6
Attainable Rate (Kbps): 10752 1246
Rate (Kbps): 2560 1022
MSGc (number of bytes in overhead channel message): 59 15
B (number of bytes in Mux Data Frame): 80 19
M (number of Mux Data Frames in FEC Data Frame): 1 8
T (Mux Data Frames over sync bytes): 1 5
R (number of check bytes in FEC Data Frame): 0 16
S (ratio of FEC over PMD Data Frame length): 1.0000 4.9577
L (number of bits in PMD Data Frame): 648 284
D (interleaver depth): 1 8
Delay (msec): 0 9

Super Frames: 4073 4064
Super Frame Errors: 0 0
RS Words: 0 52418
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 395489 3077818949
Data Cells: 8716 1774463125
Bit Errors: 0 97884

Total ES: 0 376434
Total SES: 0 376426
Total UAS: 14 376424


The mode is ADSL2 and not GDMT. The DSL page had
DSL Settings goes like this.

G.Dmt Enabled
G.lite Enabled
T1.413 Enabled
ADSL2 Enabled
AnnexL Enabled
ADSL2+ Disabled
AnnexM Disabled

Any changes required ?

Thanks

I am still facing the issue. Got disconnected from internet .
Morning now i could see ,
1.LAN as limited connectivity.
2.Data light on modem - not blinking , was ON and GREEN.

1. Uncheck the box ADSL2 also.
( Presume Bitswap enabled )

2.Copy/Paste ipconfig /all

3.type 192.168.1.1/look.html
check both Firmware version and software versions and give details here ( copy/paste possible)

Unchecked ADSL2 also. Bitswap is enabled.

(An airtel technition came to my place yesterday. according to him adsl2+ needs to be enabled for speeds above 1 mpbs. i dont think he knows anything other than wat the manual tells him. but just mentioning. )

192.168.1.1/look.html

ϵͳÐÅÏ¢

Èí¼þ°æ±¾ V8.24.01.01
Èí¼þ±àºÅ THV-0Q-007
SVN°æ±¾ .
±àÒëÈÕÆÚ Wed Mar 25 11:34:18 CST 2009
¹Ì¼þ°æ±¾ 3.12L.01.A2pB023k.d20k_rc2
CFE °æ±¾ 1.0.37-12.1
IP µØÖ· 192.168.1.1
MAC µØÖ· 00-1e-40-61-67-e4
ÉÏÐÐËÙÂÊ (Kbps) 1024
ÏÂÐÐËÙÂÊ (Kbps) 2560
PVC 1_32/PPPoE

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : thomas-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connec
tion
Physical Address. . . . . . . . . : 00-1C-C0-38-DE-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 24, 2010 9:32:12 AM
Lease Expires . . . . . . . . . . : Thursday, February 25, 2010 9:32:12 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 8.8.8.8
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{B12CBFC2-796B-4889-9C81-B6625B62D1A4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:3c2a:2298:8554:fb14(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3c2a:2298:8554:fb14%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\thomas>

You seem to have the latest firmware.

THV-0Q-007 Firmware version
3.12L.01.A2pB023k.d20k_rc2 software
Wed Mar 25 11:34:18 CST 2009 date

If you ask Airtel they will replace the modem with Beetel 110TCI ( an old model of UTSTAR)
or

say you need to use your laptop
in wifi mode. Replacement will be Beetel450TCI ( Old Utstar wa3002-G1)
Additional Non refundable deposit Rs 500 /=for wifi model.

The technician, will gladly replace the modem, to avoid frequent complaints from users. ( affects his reputation , for area allotted to him !) Did he give his cell number to you ?

For a stable connection, GDMT/ G-lite is usually recommended. ( Uncheck the boxes and experiment for different mod modes)

I am on Mod mode Adsl2+ Airtel 2 Mbps connection.

I connect through a LAN and internet is shared

Please explain. is it a switch or HUB ?

I connect through a DLINK switch.
While checking with the modifications yesterday I only changed the DNS settings in my m/c. I will make the same changes in others m/c also and try the same.

And I have the cell number of the technician. If nothing works out , ill give him a call and ask him for a replcement. He is just trying to put the blame on the comp , saying virus n ****. The people are not capable of actually diagnosing the problem.

And in the wifi router model , Beetel450TCI , how many LAN cable ports are provided, since i use a desktop and i dont presently have a wifi card.

Thanks

I connect through a DLINK switch

Airtel wifi modem Beetel 450BX1 will have 4 Lan ports usually..........( similar to wa3002-g4)
Beetel 450TCI ( similar to Wa3002-g1) has only one LAN port.
http://www.calcutta.bsnl.co.in/datao...all/mdm08.html

Modem UT300R2u will be similar as Beetel 110BXI
( see Main menu )
Since you are using a switch should not affect your setup.

this problem keeps on growing.

@stick0

this problem keeps on growing.

Your One line post neither suggests a solution to thread starter or spells out your need.
I presume you too have frequent disconnections, and feeling helplesswith AIRTEL .

You should post comparison data for your connection, to help the thread starter, or other members to suggest some solution.

Hey guys , its been a week since i posted any results.
For the past couple of days am not getting any d/c problems . I guess the solution worked.
Thanks to essbebe .

Great work.. !!

Originally Posted by essbebe

@stick0

Your One line post neither suggests a solution to thread starter or spells out your need.
I presume you too have frequent disconnections, and feeling helplesswith AIRTEL .

You should post comparison data for your connection, to help the thread starter, or other members to suggest some solution.

Didn't i posted about the data's like million times already?

@stick0

Didn't I post(ed) about the data's like million times already?

Does not Tally. Your Total posts 86.
(Probably in all Forums)
Million times seems to be a minor error.
Please give correct count, and the link/s for Airtel
if still you need to discuss a solution,

@Thomaskappen seems to have solved his problem..

hi ,

I have the same issue, internet frequently disconnects, we have beetel 110bx1 ADSL2+ router. In the midway the internet disconnects, i.e. we are not able to ping the router and any web site (gmail.com, yahoo.com etc).

But the Link LED, data led and pc led is Stable (pc keeps blinking). Airtel Enginner are telling there is a problem in the lan (your Network, virus is infected).

pls. help me to solve the issue.
regards...kumar

Hi,

Just follow the same procedures as mentioned above.

1.
Change Mode: ADSL2+ to GDMT. (all settings are to be edited in the router page i.e. http:**//192.168.1.1 )

2.
In Maintenence or Management Menu item
check tr_069 client box and disable it

3. In Advanced options DNS
uncheck automatically assign DNS box
enter 8.8.8.8 and 208.67.220 220

4.
In computer
Start /Network/LAN
Properties
Network settings
Disable IPV6
check tcp/IP
Properties
In DNS
enter above.

This is applicable if ur using a switch or a hub , and its different if your using a router.