Thread: getting speed over 4 mbps will airtel charge me extra?

I've recently got a airtel connection and i hav been getting speed of 4mbps in my airtel 899 impatience plan despite downloading over the limit of 6 gb after which according to the plan the speed should drop to 256 kbps.........i called the coustomer care to make sure if i was on right plan and they confirmed it..........i've had airtel and bsnl before they do make such mistake of providing higer bandwidth to user but does airtel to?.....or will i be chrged heftly if i download too much some hidden ost sumthing.....and i havent asked for speed on demand ...pls if any one can solve my doubts.

Originally Posted by ishant.ix

I've recently got a airtel connection and i hav been getting speed of 4mbps in my airtel 899 impatience plan despite downloading over the limit of 6 gb after which according to the plan the speed should drop to 256 kbps.........i called the coustomer care to make sure if i was on right plan and they confirmed it..........i've had airtel and bsnl before they do make such mistake of providing higer bandwidth to user but does airtel to?.....or will i be chrged heftly if i download too much some hidden ost sumthing.....and i havent asked for speed on demand ...pls if any one can solve my doubts.

to be on safer side, don't download much

If you've not requested the change of plan and customer care confirms it, I would say make the killing. Same thing happened with me while I was using Sify. My 256 kbps connection went upto 7 Mbps. Boy my Computer's Hard Drive used to be noisey while I was downloading at such great speed.

i didn't download much at start u see.....but then once i got the confirmation from the coustomer care i was on unlimited plan i hav downloaded a lot........ but i mean they can't charge me for mistake on their end right?......and the goddamned speed makes it very hard to download less plus its holiday season....i just wanted to know has it ever occured with anyone before?......or is because of upgrading of speed (which airtel promised to increse to twice for every user) that i'm gettingthis speed?

wait for some time, during server up-gradation your FUP counter will be sorted and your speed will be set to 256K these types of cap restrictions wont trigger that fast some cross their FUP and their original speed takes some time to get back

Originally Posted by ishant.ix

will i be chrged heftly if i download too much

Yes, you'll be charged 10 paise per MB. There are 2 options in the 4Mbps plans - Limited and Unlimited. Looks like they have activated the 'Limited' plan for your number instead of the 'Unlimited' one. Best of luck. I suggest you immediately stop downloading and email the nodal officer.

i hav already confirmed its a unlimited plan............n i havent asked for speed on demand............so lets just see

my advice-
don't trust private companies or these stuff,maybe chaitanya is rite and they will charge u.actually i hav had a bad experience however that was with tata..they will simply dispatch a hefty bill n many tym call center guyzz don knoe as they r frm firm that is hired by airtel

IMO you should be safe.

dude same problem, I too subscribe for 4 mbps and I download 38 gb now, the costumer care says they wunt charge extra..... enjoy the blessings

actually they should not charge extra since it is their mistake even if they try to charge you be firm and do not pay,even i faced a similar situation with hathway i used to have a 4 gb 4 months plan but while renewing it the dumb exec renewed a 6 months 6gb plan after some time they asked me to pay the diff along with the delay payment charges but i was firm that it was their mistake not mine.

they wouldn't call the police right ?