On their website Airtel says all customers will get Double speeds accross India. Below 512 Kbps will get 512 Kbps and 512 Kbps and 1Mbps will get 1 Mbps and 2 Mbps respectively. So i thought of asking the customer care about the issue and wrote a email regarding the issue. I am using the old 1099 plan and i get 512Kbps speed without any limit of transfer.
The link for News on airtel website is
Airtel breaks the speed barrier -Doubles speed for Broadband customers at no extra cost-
I got reply from customer care today afternoon explaining the whole issue. They said it will not be done automatically and customer will need to shift to new plans to get the benefit. I asked about Swift 1099 plan for example which was previously giving 512 Kbps and its upgraded to 1 Mbps speed with Fair Usage Policy (FUP) of 15Gb and after that 256Kbps. and above all after limit is exhausted Airtel is not giving even 512 Kbps. so whats the use of double speed when you cant download more. 15Gb is nothing when you have
1Mbps. my friend on MTNL is already getting 1 Mbps for 512 Kbps plan only for 699 and that too unlimited. ( he has downloaded more than 20gb and still 15 days to go this month).
When this AIrtel people will stop cheating their customers.



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