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Thread: Can someone in Calcutta / Kolkata with Airtel experience save me from hell.

  1. #1
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    Default Can someone in Calcutta / Kolkata with Airtel experience save me from hell.

    I am tired of this BS. I have been dealing with this for the last few days. Last year when I was in India I configured the thing. I am currently out of the country and cannot deal with this from here.

    The modem is a Beetel 110BX1 (192.168.1.1). It is connected to our EDIMAX wifi router (192.168.2.1) which in turn serves as the gateway to the devices.

    The issue I have is that the beetel box is not connecting to the internet. I have gotten them to pull up the beetel modem's summary page it doesnt seem to say its connected, and yet my dyndns.org for that location is responding. So somewhere this thing is actually on the internet, but it is not passing data through.

    I have the airtel username / password with me, and if I remember right that was entered into the beetel box before. I couldnt find it (with them reading options on the phone). I have a feeling the issue is with the beetel modem.

    What I need to do is
    1. disable the NAT on the beetel modem (the EDIMAX router is capable of handling the PPPoE signon).
    2. Get them back up and running.

    Its a 2mb connection. They are located in Jodhpur Park, walking distance to south city mall.

  2. #2
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    got them ]to pull up the beetel modem's summary page
    1.
    Please see links below:
    WA3002-g4(less wifi board) is similar to 110BXI.
    or Beetel 220BX link.
    Screen shots are available for correct settings.
    Inform , your people to see these links elsewhere and get a print out.
    2.
    Presuming Edimax wifi settings are not disturbed.
    Better advise, to back up setttings made by you.
    3.
    Enter Beetel 220BXI in Search box above for old threads , some
    have step by step instructions.
    4.
    feedback.
    Para two:
    You may send a email to 121@airtel.in giving details of the connection, to restore ,and if worthwhile replace existing modem
    for ADSLmodem/lanport/wifi router model 450TC1. (AIRTEL's)
    Additional payment ( non refundable ) involved.

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