Thread: Airtel service is not good what u feel?

I am using airtel broadband in my home i have problem with broadband connection for three days i try to call the customer service center to inform about my broadband connection problem through my BSNL Mobile number.Their is no response from airtel after i try to the customer care from my friends airtel number it connected after a min with pre recording voice in that customer care no.so i cant able to say my complaints to the airtel.From that i came to know that they wont responding any call from another service providers its too bad process about airtel.Their is no good service in airtel very worst service.

Originally Posted by ezhilarasu

I am using airtel broadband in my home i have problem with broadband connection for three days i try to call the customer service center to inform about my broadband connection problem through my BSNL Mobile number.Their is no response from airtel after i try to the customer care from my friends airtel number it connected after a min with pre recording voice in that customer care no.so i cant able to say my complaints to the airtel.From that i came to know that they wont responding any call from another service providers its too bad process about airtel.Their is no good service in airtel very worst service.

This same problem also faced my me too.Airtel only concentrating about changing logo and add.too bad about airtel i already share my complaints with another one indian forums veethi dot com about this most of the people in that forum also share more complaints about this.

did u try mailing them, because everytime i face a problem i mail them, with 1 day i get my problem solved. There was no delay in their service.

but net problems are still there only..wat to do..!!

I tried calling from my BSNL number to 044-44444121 and was able to talk to them.

I am from Chennai. Due to signal issues, the call was dropping, so the best I did was to go for a simple telephone instrument and call 198 from that phone (toll free).

I had been in Bangalore & Chennai. I experienced worst service from Chennai Airtel guys. But in Bangalore, They were giving me an awesome service. Please let me know which city are you from?

I have had good service for my broadband, with engineers being sent out fairly promptly. Within a couple of hours last time. They replaced my modem; problem fixed. Previously there was a problem with their server giving me spurious FUP messages. It did not involve any charging, but was still annoying. It took a couple of calls to get it taken seriously. They fixed it, and called to tell me that they had.

Changed to Airtel because BSNL service was poor in this area. Even if willing, the cabling was just too old.

I'm hesitant to give Airtel an entirely clean sheet, because my wife has been their cell-phone customer for a long time, and has certainly had her share of problems --- but my broadband is good!

That's Chennai, by the way.

Used airtel for almost a year. Let me down in every possible way. The customer care folks acted as if they were doing me a favor! Disconnected it. Been using Beam. Local ISP. The best I've come across. Really happy with it.