Thread: Rate your airtel broadband connection.

10 i have rated

I would give 9 to Airtel, I love its offers and Its wonderful hello tunes!

Thanks to Airtel. You are excellent, even thought you may not be the best.
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Originally Posted by suvi

Rate your airtel broadband connection so every one can see what airtel broadband customers are getting experience and quality wise.

Please leave your remarks about connection reliability and uptime besides other factors like speed and what you think about the price plans

11/10 , no doubts what so ever , I have used over 5 ISP's including BSNL , I am going to stick with Airtel cause it works every single time, and about the speed spikes , well lets just say that lately , it's been happening quite a lot , check my post .

http://www.indiabroadband.net/airtel...rtel-bsnl.html (switching to airtel from bsnl)

Originally Posted by just4kix

Airtel said that they have no connectivity in my area and as and when connection becomes available, I will be notified.

Airtel said this thing to me in october 2006 that they will notify me, after that i called them back again in aug 2008 got the same answer again
There is no doubt that airtel is best but main problem is like its not available everywhere

Hi,

First of all, i am very frustated with FREQUENT DISCONNECTION OF airtel connections..BUT OUR FORUMS GAVE RIGHT DIRECTIONS TO SOLVE THE PROBLEM.. JUST BECAUSE OF THESE FORUMS..I AM NOW HAPPY..SO..I AM GIVING 100 OUT OF 100 TO OUR FORUM MEMBERS AND 10 out 10 to airtel who tried to solve my problem..BUT AT LAST OUR FORUM MEMBER SOLVE MY PROBLEM....GREAT GOING

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- just4kix

Airtel FREEDOM2999 does not allow 2MB down load speed if you exeed 100GB usage. This restriction has started since September 19th. No Freedom !!!

Airtel is best in terms of reliablity of connection and customer support (for existing ones)..

However, there plans are a bit costlier when compared with BSNL.

Rated 10 because i have been with Airtel since 2003 when it was called Touchtel and i have been one happy customer. Any problem i had was solved in a couple of hours.

Why don't you guys put in your location as well (in your posts), so that we can see whether it is a city/location problem, rather than an India-wide experience...

Anyone in Mumbai that can give feedback on Airtel?

We are using TataIndicom, which is not really that good, and MTNL is very good in certain locations, like residential areas of South Mumbai.

for me airtel is 10 on 10 cos it has never given me any problem...

i give a 9 ... great service

I was using BSNL Home UL 1350, It's been like 2 months since I switched over to Airtel 1299 Plan, Ultimate speed and great customer support (as always)

airtel?
I give 9 out of 10
Speed is 65-70kbps for my 256kbps plan (speed doubled in night )
Downtime is actually less than 1%, unless somebody physically damages our cabling or so
Customer care, i call them very very rarely, they are average

Overall 9/10

quality of service is great but speeds are BS.. not satisfied with 512 kbps speeds

Its not bad to have the connection but the enhancements part of the service is too slow to respond due to increasing demand I guess. so plan all the accessories before hand along with registration

I love mine. but the downloading is horrible

It could depend on the usage hours and try offline hours so that you could get proper download speed

We use it at office.

Fantastic speeds and excellent service here. Pity not available at my residence area.

thats good and its always same thing when it comes to residence areas and its common for almost any connection. Unless ypu have many connections the speeds and service won't be good

Airtel broadband customer services is the worst services, I have ever experienced. Even BSNL customer services is better since they do not respond properly, but Airtel provide informations that is totally different version compared to the previous customer service agent what he said.

They do not know the policy and regulations.. each and every person will provide there own version of stories....

And if you ask the previous case note, they will say they are unable to retrive the data... or no such enquriy - previous agent will do the fails document.....even if you provided the case ID... LOL


Customer services suck.... totally groups of f--kers working together.....

Originally Posted by Rajeshv2

Airtel broadband customer services is the worst services, I have ever experienced. Even BSNL customer services is better since they do not respond properly, but Airtel provide informations that is totally different version compared to the previous customer service agent what he said.
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Customer services suck.... totally groups of f--kers working together.....

It will be good to include where you are from - so may be the other / potential users from your area can take a note.

In Noida, service is reliable, but FUP sucks on 1MBPS unl plan.

Any experience with 2MBPS plan?? Is FUP still applicable? Any plans without FUP?

i am on the BSNL 1350 U/L in Kolkata [BandW=512 kbps]
almost decided to switch to <Airtel Browser 899(Airtel/KK/FL/003)>

as it was promising the same speed at Rs450 pm less - or so the salesman said ..even after I quizzed him on any qualifiers to "unlimited" he said none!

gud thing i chked the foonotes ....hehehehe

"512 kbps till 15 GB,256 Kbps beyond 15 GB. Service Charges extra will apply."

ok so has anyone else tried this plan & what is their exp. usage , billing etc ...or evn oter plans , presume same f.note applies?

at least sloppy BSNL doesn't hv any of this!!!
PS i hope so

just spoke to the salesman who had said ..(even after I quizzed him on any qualifiers to "unlimited") " none" !

now he says the 15GB limit is a TRAI Guideline which every company incl BSNL HAS to apply !!!

sounds like BS - will check it out if poss

Hi,

I have never experienced the worst services then Airtel customer care

Its sucks

I think broadband has the worst customer service. they are cheaters to the core... I shifted from my place and registered a request to dissconnet my connection. But these people never did that and i lost my service request no. Even after that i paid my bills twice and asked them to stop the services. Their executive on phone always said its done sir. But again next month i started getting calls that your bill is due. I feel cheated by airtel and the way they harras you is just pathetic. One should never take airtel connection in lietime. Take BSNL for broadband and Reliance or Tata for Mobile. I am from Delhi/NCR.