India Broadband Forum

BradEuk

Good Connection But the availability is an issue here

just4kix

Exactly. I had applied for BSNL BB in Mar, 2007. For nearly 2.5 months there was nothing. Then I asked for Airtel. Airtel said that they have no connectivity in my area and as and when connection becomes available, I will be notified. Then in Aug, 2007, I finally got BSNL BB.

Of late I started getting frequent disconnections. The SNR was 7 or below. I complained and complained. Two weeks ago, the BSNL man said the fault has been rectified. My SNR values are still 7~8 but I am not getting disconnections as earlier.

Last week, I again asked for an Airtel connection. My intention was running both connection in parallel and then surrendering the less reliable one. And what does Airtel say:

- they have no connections in my area
- I visited their center and spoke to the manager; he said that as and when connection becomes available, I will be notified.
- I was given a compliant number
- When I asked again and again as to when there would be a possibilty, he refused to give any straight answer. He said that he is not the right person.
- When I asked to be directed to the right person, he backed off completely.
- Finally, he said that, if there is a sufficient demand in the area then Airtel can lay the cables.
- He asked me to canvas for Airtel and said that if I could get 10 requests for Landlines, Airtel would take the cabling on priority.

My case rests, my lords. I leave the judgement to you people.

__________________

trajesht

Though i have a slow connection (UL 128K ) , i rate it is 8/10 for the quality of service they are providing. (I would have rated 10/10 if i had speed bursts like you guys )

nusharani

Airtel broadband is very good...i will rate it 10 out of 10

Priyatam

10 out of 10

aneesh2k7

10 i have rated

benlalro

I would give 9 to Airtel, I love its offers and Its wonderful hello tunes!

Thanks to Airtel. You are excellent, even thought you may not be the best.

jakemake123456

11/10 , no doubts what so ever , I have used over 5 ISP's including BSNL , I am going to stick with Airtel cause it works every single time, and about the speed spikes , well lets just say that lately , it's been happening quite a lot , check my post .

http://www.indiabroadband.net/airtel...rtel-bsnl.html (switching to airtel from bsnl)

smoothvibes

Airtel said this thing to me in october 2006 that they will notify me, after that i called them back again in aug 2008 got the same answer again
There is no doubt that airtel is best but main problem is like its not available everywhere

onenessboy

Hi,

First of all, i am very frustated with FREQUENT DISCONNECTION OF airtel connections..BUT OUR FORUMS GAVE RIGHT DIRECTIONS TO SOLVE THE PROBLEM.. JUST BECAUSE OF THESE FORUMS..I AM NOW HAPPY..SO..I AM GIVING 100 OUT OF 100 TO OUR FORUM MEMBERS AND 10 out 10 to airtel who tried to solve my problem..BUT AT LAST OUR FORUM MEMBER SOLVE MY PROBLEM....GREAT GOING

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- just4kix

tm00108715

Airtel FREEDOM2999 does not allow 2MB down load speed if you exeed 100GB usage. This restriction has started since September 19th. No Freedom !!!

itsmemad

Airtel is best in terms of reliablity of connection and customer support (for existing ones)..

However, there plans are a bit costlier when compared with BSNL.

slash84

Rated 10 because i have been with Airtel since 2003 when it was called Touchtel and i have been one happy customer. Any problem i had was solved in a couple of hours.

SuperFlyBoy

Why don't you guys put in your location as well (in your posts), so that we can see whether it is a city/location problem, rather than an India-wide experience...

Anyone in Mumbai that can give feedback on Airtel?

We are using TataIndicom, which is not really that good, and MTNL is very good in certain locations, like residential areas of South Mumbai.

abubucker0

for me airtel is 10 on 10 cos it has never given me any problem...

arpit_316

i give a 9 ... great service

prathaprabhu

I was using BSNL Home UL 1350, It's been like 2 months since I switched over to Airtel 1299 Plan, Ultimate speed and great customer support (as always)

spsam

airtel?
I give 9 out of 10
Speed is 65-70kbps for my 256kbps plan (speed doubled in night )
Downtime is actually less than 1%, unless somebody physically damages our cabling or so
Customer care, i call them very very rarely, they are average

Overall 9/10

picalojack

quality of service is great but speeds are BS.. not satisfied with 512 kbps speeds

s2a2n2

Its not bad to have the connection but the enhancements part of the service is too slow to respond due to increasing demand I guess. so plan all the accessories before hand along with registration