Thread: Rate your airtel broadband connection.

Rate your airtel broadband connection so every one can see what airtel broadband customers are getting experience and quality wise.

Please leave your remarks about connection reliability and uptime besides other factors like speed and what you think about the price plans

Airtel is 10 out of 10 for customer service
and just 5 out of 10 for speed. So I give 7.

Airtel customer care is excellent , but speed is worst...
why airtel is not increasing bandwidth like BSNL ???

I rate Airtel 10/10. I am using it for the last 1.5yrs and am happy with the service they provide. Speeds are ok and most important is I had only once or twice probelms connecting in 1.5 yrs.

Regards,

Reliability of Connection= 10

Promptness of Service:
Broadband=9
landline Telephone= 9
Wireless = 3

Trained Manpower= 5

Financial Credibility= 3
(whether they wld fleece the customer, if possible)

I've given it a rating of 3 ...

Airtel's reliaility (line) used to be good,

Nowadays I'm getting lots of disconnections!

The customer care is good but the speeds are worst.

10 i've rated.Only problem being price nd billing

I have given 10 to Airtel and i would say that it is the best Broadband connection which i have used till now and there is no much better service provider then Airtel.

i have also voted. I think that Airtel is the best one from all present ISP in India and i am sure that they would have the majority of the market share in near future.

I would Give them a 8, Customer service is ok eveything is good but they have to make night free as BSNL is their real competitor I have both connections for name sake Note: Bsnl works 200/365days in a year.........I am with BSNL Just for Downloads Unlimited Else It will be only Airtel 365/360 You Guys At Airtel Are a Commited Lot I must Admit. we have to ask indiabroadband.net admin to ask Airtel to make free night offer available.

Originally Posted by halluc1nati0n

I've given it a rating of 3 ...

Airtel's reliaility (line) used to be good,

Nowadays I'm getting lots of disconnections!

That's because of server up-gradation Dude . some time i'm getting 2mpbs speed because of that too.. lol

i rate airtel 10/10.i'm a happy customer

10/10 here. Period.
Cant think of one reason why they should get any lesser and I am a DSL customer for 6 years now.

When it works, it's great. It is unreliable and disconnects just when i need it most.

never had any technical problems! 10 out of 10!

speed is damm gud n also the cc.....so i give it 8...

I would rate Airtel 10/10, Using the services from last 6 months and never faced a problem with the connection. The speed comes as promised in the plan. the customer service is prompt. The billing and payment methods are easy.

i am using airtel broadband from last 6 months
its very good
i rate for it 9/10

For me, its 50-50. so i give roughly 6....(majority of points for Service)

Hi,

It's been 20 days since I got it. Plan is 256k unlimited. I run my laptop almost 20 hours a day. Got disconnected around 8 this morning. But solved it myself(with a help of a technical person from Airtel over phone) when I came back to windows from ubuntu around 10. Had to install NetXpert to solve it. I'd have given 10/10 if there wasn't a disconnection today. So I've given 9/10.

Thanks.

Pothi Kalimuthu.

Good Connection But the availability is an issue here

Originally Posted by BradEuk

Good Connection But the availability is an issue here

Exactly. I had applied for BSNL BB in Mar, 2007. For nearly 2.5 months there was nothing. Then I asked for Airtel. Airtel said that they have no connectivity in my area and as and when connection becomes available, I will be notified. Then in Aug, 2007, I finally got BSNL BB.

Of late I started getting frequent disconnections. The SNR was 7 or below. I complained and complained. Two weeks ago, the BSNL man said the fault has been rectified. My SNR values are still 7~8 but I am not getting disconnections as earlier.

Last week, I again asked for an Airtel connection. My intention was running both connection in parallel and then surrendering the less reliable one. And what does Airtel say:

- they have no connections in my area
- I visited their center and spoke to the manager; he said that as and when connection becomes available, I will be notified.
- I was given a compliant number
- When I asked again and again as to when there would be a possibilty, he refused to give any straight answer. He said that he is not the right person.
- When I asked to be directed to the right person, he backed off completely.
- Finally, he said that, if there is a sufficient demand in the area then Airtel can lay the cables.
- He asked me to canvas for Airtel and said that if I could get 10 requests for Landlines, Airtel would take the cabling on priority.

My case rests, my lords. I leave the judgement to you people.

Though i have a slow connection (UL 128K :crying , i rate it is 8/10 for the quality of service they are providing. (I would have rated 10/10 if i had speed bursts like you guys )

Airtel broadband is very good...i will rate it 10 out of 10

10 out of 10 :rockon: