Thread: Airtel VSAT

Hi ,

Can anybody throw some light on Airtel VSAT services??...What are their charges. I dont seem to find any information about satellite internet which Airtel provides. Can someone let me know. The Airtel customer care for sure where dazed when i asked them...(it was expected)...Maybe the mods should have a thread for Satellite internet also...

Before I say no airtel doesn't provide any such service.. I would like to check once again and then come back to you with a confident answer as you have literally killed it with the confidence you have injected into your post
Will have a reply for you by tomorrow.. and to be honest if they do provide satellite internet services it will be news to me as I only know about two international companies..

I think its on their website.... I read it on that and also asked for a representative to call me!!...but no one called...haha...expected stuff..its eventually forums where i learn things from...Which are the other international companies offering satellite internet in India??

Alright just found out that airtel owns three satellites and they do have satellite internet services in India :: Airtel :: VSAT Connectivity for your business.

No mention of the prices but they have some contact information there so if you are really keen on getting one of those then sending an e-mail would be the best option to get things going

I cant find the links to the other company sites will post there here once I find them

Just wondering why would you need a satellite connection.. I was under the impression that they were only of use in very remote areas..

Here is a link to the page with some prices and more details

Well im in a weird position. The only Broadband internet to my place is BSNL...You know very well how relaible it is...Im goin to open a small office in the near future for a dutch based company...ust below my house...so reliablity is very very important,...they are ready to spend for sateillte internet so what de heck...i don mind!!...

Maybe ill then use BSNL as a backup.... ...Irony aint it!!

Yo Admin...thanx a lot dude...much appreciated!!

Originally Posted by rdsou

Well im in a weird position. The only Broadband internet to my place is BSNL...You know very well how relaible it is...Im goin to open a small office in the near future for a dutch based company...ust below my house...so reliablity is very very important,...they are ready to spend for sateillte internet so what de heck...i don mind!!...

Maybe ill then use BSNL as a backup.... ...Irony aint it!!

If you are looking for reliable connection then dont even put BSNL in your options. Go with Airtel they are one of the best and reliable companies in India or i should say the only reliable company in india.

Our Company Orange County Resorts had installed 2 Airtel VSAT connections in 2006 & 2007 for 2 of our Resorts located in remote areas (Siddapur & Kabini) where DSL connection was not available at that time. The connection was applied through their agent/dealer

Airtel VSAT connection was not consistent in their promised 512kpbs bandwidth with speeds dropping to 10 - 20 kbps often. It was a frustrating experience to deal with Airtel VSAT support team assuring they will solve the problem as soon as possible. After few hours the bandwidth speed would go indeed up only to come down within few days!

Finally when BSNL started their DSL services in the those areas we migrated to it & cancelled the connection. Our company had given refundable deposits of Rs: 60,000/- each (after 4 years on return of equipment) for VSAT receiver dish & modem.

I have been following up with Airtel & their agent/dealer for the refund for the past 4 months, yet to no avail. Complaints have been mailed at 'airtelpresence@airtel.in' & '121@in.airtel.com'

Airtel follows up meticulously for delayed payments from clients, but when it comes to pay-outs they are very dicey & difficult to deal with.

As an added reminder to Airtel, we as corporate clients our monthly business to Airtel including Mobiles, PRI Lines, Internet DSL serives & Analogue Telephones lines hovers between Rs: 1,25,000/- to 1,50,000/-.

Yet we do not have a single window Corporate Relationship Manager to address our needs. It has been difficult addressing issues different people in Airtel for solutions.

As everybody knows, VSAT links high latency and round trip delays and this makes them a choice when none other means of connectivity is available in the area. Also the speeds are limited when compared to fiber/DSL