Results 1 to 21 of 21

Airtel USB Modem

  1. #1
    Junior Member
    Join Date
    Jan 2008
    Posts
    3

    Angry Airtel USB Modem

    I am frustrated and dumped customer of Airtel now, for nearly seven years i have been using Airtel's product. Recently i opted for airtel Broadband connection, we have airtel connection over our locality but found no hub at my place,then i pefered to buy a USB MODEM as the sells agent told me it will give 80-100kbps, i paid flat Rs5000/- for the same and opted unlimited plan of Rs999/- But at the end i get only speed upto 49kbps/ I called up many times to the technical support, but they are denying the speed. I don't want the USB MODEM anymore and they are not refunding..... am totally dissapointed and heartbroken. That much speed i can get from my mobile gprs activated, what the use of spend so much money on the modem???? Airtel and other ISP who sells wireless Modem are fooling us..... I learned a lesson now...
    IF you think to get a wireless connection then simply activate your cell with gprs and go on with computer thats is better.... Don't go for beautiful advertisement, they are 80% lie.

  2. #2
    Junior Member
    Join Date
    Jan 2008
    Posts
    3

    Exclamation

    And while talking with Customer support on 7070 from Airtel sim, they don't know much about the connections and modem. Even they told me the modem don't support Vista (then how come they sell the USB MODEM), But I loaded it myself and using on my laptop running Vista, phew poor chap.


    ANYWAY I am the one who unknowly bought it so now am undergoing distress... anyhow anybody knows how to enhance the speed???


    How is Spectranet's Internet connection???

  3. #3
    Junior Member
    Join Date
    Dec 2007
    Posts
    66

    Default

    Well this is the speed you would get from your USB modem and more over speed also depends from place to place according to there connection availability. If you are near to there main place then you should get good speed and as far as you go there can be a difference in the speed.

  4. #4
    Junior Member
    Join Date
    Dec 2007
    Posts
    55

    Default

    My friend have a USB modem and he also faced the similar problem and this problem is due to low signal availability. if you have strong signal available then you would have good download/surfing/upload speed and if youu dont have it then you would not have it.

  5. #5
    Junior Member
    Join Date
    Dec 2007
    Posts
    44

    Default

    Quote Originally Posted by CoMDump View Post
    I am frustrated and dumped customer of Airtel now, for nearly seven years i have been using Airtel's product. Recently i opted for airtel Broadband connection, we have airtel connection over our locality but found no hub at my place,then i pefered to buy a USB MODEM as the sells agent told me it will give 80-100kbps, i paid flat Rs5000/- for the same and opted unlimited plan of Rs999/- But at the end i get only speed upto 49kbps/ I called up many times to the technical support, but they are denying the speed. I don't want the USB MODEM anymore and they are not refunding..... am totally dissapointed and heartbroken. That much speed i can get from my mobile gprs activated, what the use of spend so much money on the modem???? Airtel and other ISP who sells wireless Modem are fooling us..... I learned a lesson now...
    IF you think to get a wireless connection then simply activate your cell with gprs and go on with computer thats is better.... Don't go for beautiful advertisement, they are 80% lie.
    Are you getting download speed of 49 kbps?

  6. #6
    Junior Member
    Join Date
    Dec 2007
    Posts
    56

    Default

    Quote Originally Posted by Zeus View Post
    Are you getting download speed of 49 kbps?
    as per what he as written i think he is getting 49 kbps download speed and if this is what he is getting then i think it is really good.

  7. #7
    Junior Member
    Join Date
    Feb 2008
    Posts
    1

    Thumbs up 49kbps is not good speed

    49kbps is kilo bits

    its connection speed

    and if its 49KBps kilo Bytes then its good
    but i dontthink USB modem will ever give 49KBPS atleast in india

  8. #8
    Junior Member
    Join Date
    Mar 2008
    Posts
    3

    Default

    I took a USB modem connection from Tata Indicom I was under the impression that it is a broadband connection.
    However I was misinformed by the guy who came to sell the connection.
    I took a 5gb connection as I was going to use it full time to connect to my office VPN.
    I was just given a form to sign and the guy refused to give me a bill for the modem saying that 'this is how we do modem sales' I refused and spoke to his manager and then he relented and gave me a recipt. Apart from this he never told me anything else.

    After about 25 days my connection went dead I called up the customer service they told me that the outgoing is barred(never understood who cares about outgoing calls in a USB modem)as my bill is unpaid. I told them that I have not recived any bill and it is not even one month since I have got the connection. They told that I have crossed my credit limit.
    the 5gb connection costs Rs.1500 and my credit limit is set at 1600 wow!! and they disconnected without any phone call or any kind of communication. I gave them my piece of mind. Finally they asked me to pay up the money and said that connection will be restored in 2 hours after payment. Surprise after payment what they say. It will take 3 days to restore the connection. Finally after 7-8 calls and 2 hours on the phone they took 4 hours to restore the conneciton.
    I was on an important data transfer process and It got delayed by a day much to my embrassment.
    I had told my Boss in US that I will be able to work comfortably from home in India for a couple of months and attend to family matters simultaneously. Now with BSNL broadband connection working for only 2 days and no other service provider in my area Im at the mercy of TATA Indicom connection and my misterious credit limit.

  9. #9
    Bronze Member
    Join Date
    Jan 2008
    Posts
    196

    Default

    Why dont you guys try connecting via an ethernet modem , remove the USB bit out of the equation , I am a very happy customer of Airtel broadband , their service is top notch , its a pity that you had a horrible experience with them

  10. #10
    Admin's Avatar
    Join Date
    Jan 2006
    Posts
    8,500

    Default

    jakemake123456 he is talking about the gprs connection not adsl..

  11. #11
    Bronze Member
    Join Date
    Jan 2008
    Posts
    196

    Default

    Shoot , didnt even read , sorry

  12. #12
    Guardian Angel just4kix's Avatar
    Join Date
    Dec 2007
    Posts
    11,632

    Default

    Quote Originally Posted by jakemake123456 View Post
    Shoot , didnt even read , sorry
    jakemake123456, this is exactly what you have been doing today. You have been replying to posts that are months old, their owners are no more active and are thus irrelevant. And to top it all, in your hurry to reply, you are not reading what is asked.

    We welcome all your contributions. But please reply to topics that will make an impact and difference to latest issues. Hope you understand.

    Moderator just4kix.
    *** Never argue with an idiot. ***

    All my useful articles and Guides | My DVDs | My Blu-Rays | My Blogs
    -------------------------------------------------------------------------------------------

  13. #13
    Bronze Member
    Join Date
    Jan 2008
    Posts
    196

    Default

    Quote Originally Posted by just4kix View Post
    jakemake123456, this is exactly what you have been doing today. You have been replying to posts that are months old, their owners are no more active and are thus irrelevant. And to top it all, in your hurry to reply, you are not reading what is asked.

    We welcome all your contributions. But please reply to topics that will make an impact and difference to latest issues. Hope you understand.

    Moderator just4kix.
    Yeah , ok , sure !

  14. #14
    Junior Member
    Join Date
    Aug 2009
    Posts
    1

    Default Same problem........

    Quote Originally Posted by CoMDump View Post
    I am frustrated and dumped customer of Airtel now, for nearly seven years i have been using Airtel's product. Recently i opted for airtel Broadband connection, we have airtel connection over our locality but found no hub at my place,then i pefered to buy a USB MODEM as the sells agent told me it will give 80-100kbps, i paid flat Rs5000/- for the same and opted unlimited plan of Rs999/- But at the end i get only speed upto 49kbps/ I called up many times to the technical support, but they are denying the speed. I don't want the USB MODEM anymore and they are not refunding..... am totally dissapointed and heartbroken. That much speed i can get from my mobile gprs activated, what the use of spend so much money on the modem???? Airtel and other ISP who sells wireless Modem are fooling us..... I learned a lesson now...
    IF you think to get a wireless connection then simply activate your cell with gprs and go on with computer thats is better.... Don't go for beautiful advertisement, they are 80% lie.
    I am facing same problem....no one is giving right information.What i should do..

    Can we go for legal action????

  15. #15
    Bronze Member
    Join Date
    Jul 2009
    Posts
    114

    Default

    This is actually the 1st time that I am hearing complaints about Airtel services!! Well Thats another thing that I have been using Broadband service, Maybe they have issues with their USB Internet services!!

    Well here is what is written at Airtel website-

    Grievance Addressal

    Nodal Officers
    We aim to resolve all complaints at the first point of contact. In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our Nodal officers with your complaint reference number and details of grievance.

    Working Hours: Monday to Friday; 9:30 am to 6:30 pm
    Turn Around Time: 10 days


    Appellate Authority
    In case you are not satisfied with the resolution given by our Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer.
    To appeal please download the appeal form here. To view this form correctly, you will need Adobe Acrobat Reader. If you do not have it yet, download it for free here.

    Working Hours: Monday to Friday; 9:30 am to 6:30 pm
    Turn Around Time: Within 3 months of receipt of the appeal


    Status of Appeals
    To check status of your appeal, please click here.

    To read Manual of Practice (MOP) for serving our customers, please click here.

    Code:
     http://airtel.in/wps/wcm/connect/Airtel.in/airtel.in/home/foryou/broadband+internet/reach+airtel/

    Maybe you can try contacting the Nodal officers to see if your problem is resolved....if not you can contact the other higher authority!!

  16. #16
    Junior Member
    Join Date
    Aug 2009
    Posts
    1

    Default what is the performance of Airtel USB wireless modem

    Hi,

    Please suggest me what is the performance and actual speed of USB wireless modem.

    I am planning to purchase as there is not broadband in my colony.

    -Sunil

  17. #17
    Platinum Member panchabhut's Avatar
    Join Date
    Jan 2009
    Posts
    3,065

    Default

    check the availability of either of the following EVDO services in your area first.
    1. BSNL EVDO
    2. Reliance Mobile Broadband+
    3. TATA Photon+

    Any of the above service would give you a minimum speed of around 1 mbps.
    Earth, Wind, Fire, Water, Consciousness.

  18. #18
    Platinum Member
    Join Date
    Feb 2008
    Posts
    2,766

    Default

    If you get to choose from the top 3 , i'd definitely try Photon1!

  19. #19
    Junior Member
    Join Date
    Apr 2009
    Posts
    4

    Post USB wireless connections are useless

    Quote Originally Posted by sunil_k View Post
    Hi,

    Please suggest me what is the performance and actual speed of USB wireless modem.

    I am planning to purchase as there is not broadband in my colony.

    -Sunil
    Whatever the sales reps or the advertisements say - you won't get a speed of more than 30-40 KB/s on a USB modem. 49KB/s is actually quite good. Forget about a wireless modem - try to get a ethernet based connection or a ASDL connection.

    The GPRS connection on your phone and the USB modem use the same technology. So you'll probably never get faster speeds than GPRS. That good for a mobile phone - but not enough for your computer.

  20. #20
    Platinum Member panchabhut's Avatar
    Join Date
    Jan 2009
    Posts
    3,065

    Default

    the only USB modems that would give decent speeds are BSNL 3G (GSM network based, with voice service) or any of the three EVDO (CDMA network based, without voice service) services.
    Earth, Wind, Fire, Water, Consciousness.

  21. #21
    Platinum Member mickey's Avatar
    Join Date
    Jan 2009
    Posts
    6,948

    Default

    airtel usbs are nothing else then regualr edge modems(that come with nokia phones) so this terible speed, and they call it bb..
    job takes the child away.

Similar Threads

  1. No Internet Access with my modem Binatone 850W wifi modem with airtel broadband
    By weddingscrown in forum Broadband Internet Service Providers
    Replies: 1
    Last Post: 22nd May 2013, 01:31 PM
  2. Replies: 4
    Last Post: 24th December 2011, 10:11 AM
  3. Airtel USB modem
    By Tejaswy in forum Airtel Broadband
    Replies: 1
    Last Post: 12th April 2009, 10:52 PM
  4. Replies: 4
    Last Post: 16th September 2008, 08:11 PM
  5. Airtel USB Modem
    By reachpalz in forum Airtel Broadband
    Replies: 2
    Last Post: 24th January 2008, 05:05 PM