Thread: Airtel broadband for VOnage VOIP

Hey guys ssup....is airtlel good for VOIP device...im using VOnage V-portal....currently im using IN2NET ISP...they suck and their charges are also high...any suggesstions....reply would be appreciated...

Yes ... airtel is very good for VOIP. i am using vonage in my house. no problem till now.

I am trying to configure airtel beetel220 modem with vonage v-portal, but I am seeing error 008 in vonage device, can you help me out on airtel modem settings and vonage adopter setting.

Here are my settings:
Airtel beetel220

Wide Area Network (WAN) Setup

Choose Add, Edit, or Remove to configure WAN interfaces.
Choose Save/Reboot to apply the changes and reboot the system.

VPI/VCI Service Protocol State Status IP Address Remove Edit
1/32 pppoe_1_32 PPPoE Enabled Up 122.169.220.123
Your browser may not support display of this image.

0/35 br_0_35 Bridge Enabled Up
Your browser may not support display of this image.


Vonage Conf:
PPPoe and airtel userid and password.

Thanks.

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Hi

I am trying to set up v-portal. am getting an error message 008.

i reside in salem, TN, India.

i use beetel 220 BX modem. and my PC is connected to net thru Realtek RTL8139/810x Family Fast Ethernet NIC.

when i contacted the vonage Customer care at US, they said vonage device is perfect and some setup in my modem is blocking the access and hence this error message.

what do I do. can anybody help me solve this issue. I am trying to do this for nearly 2 months now and am fed up with this.

1.
Can you change settings in the Beetel modem /
____________________ ( yes/No)
or need step by step instructions?_______________(Yes/No)
2.
Are you connecting in Dialer Mode

( enter UserId/PW in window in computer )?___________________________(Yes/NO)
or connecting automatically ?________(Yes/No)
3.Whether you have a U.S. Phone number
for the Vonage unit ( paid for in U.S)______(Yes/No)
Vonage unit
4. Did you attempt to change any settings in the Vonage unit ?_______________ (Yes/No)
( Mention model number )__________________
5.Do you hear a recorded message from Vonage , when you lift the Phone ?______(Yes/No /details )


6 from computer'
Start RUN type cmd OK
New window
type ipconfig /all

Copy/Paste Data here ( NO EDIT)
.-------------------------------------------
I am using Vonage for past two years.
with same Beetel 110BX1.

thnx for ur response..

I do have a US number.. it was working perfect thr.

I did not make any change in modem setting.. nor in my vonage unit. but US vonage customer care ppl never told me anything like this.

I do have a username password to connect to internet and i know that too.. but airtel service engr, has set it up such that, as soon as i switch on the modem, it connects me to the net. will this affect, configure vonage?

i would appreciate it more than anything, if you can guide me step by step, to configure and use my vonage device.

vonage adapter model number is : VDV21-VD

as soon as i switch on the modem, it connects me to the net. will this affect, configure vonage

7.
OK. This was needed.
8
.You have not answered No5 and 6.
made it simple for you. without knowing the
expertise of the user, no point in giving
"Shotgun" instructions.

I did not make any change in modem setting.. nor in my vonage

9.
Check the cables.properly inserted.
( Interchange the ends )
Switch off /on vonage unit two or three times .
Wait for all three Icons to appear.
BLUE cable ( 4 wire ) from modem to Vonage unit.
Thick dark Blue cable from Vonage to Computer if needed.
10.
Feedback.
available upto 1300 hours to assist you.
11. update
In IE browser type
192.168.15.1 ( to access vonage settings )
router
router.
connection status.
do not change any settings, if not confident.
13.
see for error code 008.
Vonage - Support - Vonage V-Portal LCD Error Messages

ans for qno 5: No.. i dont hear any recorded voice..

ans for 1 no 6: i am not using my laptop right now. so, i shall give you this detail in another 5 hours.

i tried to connect the device as iti is in the manual. i cud see internet icon as well as the computer icon in the v-portal LCD display. But i am not able to see the phone line 1 or 2 icon. and it scrolls on the LCD display to plug out and plug in the cable and error code 008 scrolls as well.

i have problem using my vonage USB too.

OS used: Windows XP Professional version 2002 service pack 2

When I plug in my vonage USB device, the screen flashes 'Detected Vonage V-Phone' message for less than 2 secs, then displays ' Initializing Vonage Talk Software..' for again less than 2 secs.. after which nothing happens!

In Task Manager, Under 'Processes' Tab, Under Image name, I see two processes names listed
vonagesetupusb.exe Username: admin CPU: changes between 00 and 01 mem usage around 6300k.
VonageTalkUSB.exe Username : admin CPU: shows constantly 00 mem usage: appr 10,500 k.

Other than these two processes, there is no other activity seen on the screen.

i have tried out bringing autodown.exe icon to the desktop and then launching vonage USB from desktop. whatever may be the case, nothing further appears on the screen.

how to proceed with this? help me pls.

6. REPEATED
Please post this data
Copy/paste here.
Procedure;
Start/ RUN type cmd Ok
New window
type ipconfig /all
Vonage processes are not listed in my laptop
task manager.
Computer NOT NEEDED for Vonage to be operational.

Start run cmd
ping 192.168.15.1
AND nO. 11
http://i49.tinypic.com/2ngfuzc.jpg 45.58 KB
[IMG][/IMG]
AFTER ACCESSING 192.168.15.1
Result ? connection status

No 14. Vonage Usb unit any model number ?
I don't use one.

i get request timed out msg when i pinged at the dos prompt.

and now to top it all, my v-portal device is not lighting up at all.. should i take it that the power supply is not through to v-portal any more?

gimme some time essbebe.. thanks pretty much for ur efforts to help me.. i am out of station for the next 5 days.. let me come back and fight with this again.

and regarding vonage USB, it is only when i try to use this USB, i get those 2 processes displayed in task manager and not with v-portal.

Please try an ordinary telephone in "Tone mode"
or a cordless phone.
Two telephones can be connected to Vonage unit V Portal

The PSU unit if suspect. . Get exact replacement
Input 100-240V AC~ .8 A

Output +12V=======1.5Amp
use same output plug. Center +ve
will cost around Rs 200 to Rs 250/=