India Broadband Forum

India Broadband

I finally got myself a laptop, and with that a net connection was but ofcourse needed.

Options that I thoug of were : BSNL, Airtel and Tata Indicom.

One look at Tata Indicom reviews on mouthshut were enough to make me not even bother looking at its tariffs etc.
Regarding BSNL, my cousin had applied for it (and though shes happy with it), she got the connection after much running behind them after 2 months..
I coudnt wait that long, so I decided to go with Airtel Broadband.

Forms:
I checked up the tariff plans on their website, deciede to go for Unlimited Plan at 128 kbps (thats 16KBps) for 700 per month.
Called up their customer care centre, the agent took my address and number.
The VERY next day, an airtel person came to my office and collected address proof, identity proof, and rs.500 as deposit money, and filled all the relevant forms.. all this took only 10 minutes.

Installation
On the 3rd day after the form was filled, the engineers came, did the wiring, delivered the modem, landline instrument(that comes with the net connection), setup the connection, (all this in 1 hour flat) and my net was up and running !!

I absolutely never expected such fast delivery, I suspected that after they take the 500 rs. as deposit, I will have to run behind them for installations, but NO, it was quite the opposite, they were ready to give me connection on the same day, but due to traffic problems here I could not reach home and got the connection done on a weekend..

Speeds
As I said, i have opted for the 128kbps(16KB) speed, the speeds i actually get are:
- While surfing : 10-14 KB
- Downloading : 7-10 KB
- Uploading : 7- 10 KB

But guess what, if I use any Download accelarator, I get speeds of 16 KB for download/upload, thats the maximum possible, so I’m really happy with the speeds, I am getting what I am paying for..

Extras
They also give a landline instrument along with this, There is no rental for that, only calls made are charged at 1.10 local and rs.2 STD.

Conclusion
If you are looking for a broadband connection with quick cusotomer service and decent enough rates, then for for Airtel (i recommend unlimited plan if you plan downloading anything).

ace_ventura2

Hats off to Airtel, Even after 2 years they have kept it up The post which I am replying to was posted nearly 2 years ago U see ?. I had the same experience and I have opted for 256kbps. Just imagine... U get a landline with no additional cost on which U can use incoming and if U do not make calls u won't be charged a penny.
I would also like to addin something. The Cust Serv and Tech Supp is so fantastic... that if U register a complaint and if the field engg does not action (not necessary that they will resolve the issue but at least they do check it out and tell u the outcome) in next 4 hours (do U believe it ???) within just next 4 hours after U lodge the complaint, and if U call them again with the same complaint number. This complaint is registered and U are given a wiaver of Rs. 100 in your bill. This goes for all your complaints.

So guys remember to make of note of the complaint number and the time U register it, just in case they tend to forget(which they don't as the Rs.100 is automatically applied once the same complaint number is entered in their system twice. (Mind U....only if the complaint is not actioned by any of their field personell and ofcourse excluding situations when there is a natural calamity...in which case no one can) And this is a boon and not for someone to take advantage off in a wrong way.

just4kix

I have been with BSNL for over six months and I have had no reason to complain except for a brief period on Jan 26/27 when the network was down for 20 hours+.

However, I have UL 900+ plan that gives me peaceful sleep.

parshanth

I think I have the Best of Airtel & Bsnl. Bsnl 500 Combo With 175 free Calls & 2mbps Speed Night Free Surfing. Airtel 256ul 750 With 50 Free calls . I am A satisfied Customer Because Bsnl Can Be faulty at times, Airtel is always On & Airtel is the unlimited plan i opted for Thank you.................

enjoyteens

these telecom companies r really bloody assholes
they never provide wht they say

coolove23

i have been using bsnl broadband and i am satisfied with 500 night free plan..

i think in india no one gives 2.5gb and night unlimited at only Rs.500/- per month and especially upto 2 mbps speed...

so i suggest bsnl best hai mere liye.....

Rameshjeee

Im using BSNL 750 UL Plus Plan for alomost 15 months now.No complaints. Im getting an average download speed of 28~30 kB/sec.Im not a heavy downloader.This plan suits me....

Intially there might be a delay in getting a connection,but not more than 1~2 months.But after that your money is really worth for the service you get.
India Broadband is paying Rs 700 for 128 Kbps,were he could get 256 Kbps for Rs 750 had he applied for BSNL.BSNL is best & cheap.

StarK

his speed must have been upgraded now... it was two years ago, the plan does not even exist anymore and doesn't come under broadband plans.

i'm paying Airtel Rs650 for 256-512Kbps (get download speeds always greater than 35KBps), with 100 free calls all over India.

just4kix

The only problem with Airtel is that they are not covering new areas.