This is a discussion on How is Airtels Digital TV performance compared 2 BIG TV within the Airtel DTH forums, part of the Direct to home, Satellite, Cable and iptv category; Dear Airtel's Users, I urge all the users of AIRTEL to plz post there views on 1) Customer care of ...
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| | #1 |
| Junior Member Join Date: Oct 2008
Posts: 9
Rep Power: 2 | Dear Airtel's Users, I urge all the users of AIRTEL to plz post there views on 1) Customer care of Airtel's Digital TV . 2) How is the service given by Airtel's DIGITAL TV. 3) How is the performance of Airtel's Digital TV as compared to BIG TV. 4) Has Airtel's service any where came closer to Tata Sky's customers care service. |
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| | #2 | |
| Bronze Member Join Date: Feb 2007 Location: Cochin
Posts: 243
Rep Power: 3 | :d Quote:
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| | #3 |
| Junior Member Join Date: Oct 2008
Posts: 9
Rep Power: 2 | Hii, Thanks for replying my query. I wanted to know till now how is the performance of DIGITAL TV is there any problem in set up box or viewing TV channels... and any as u said the customer care is little bit not up to the mark as per the indication given by u. But my question is does any one really require customer care |
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| | #4 |
| Junior Member Join Date: Oct 2008 Location: Gurgaon
Posts: 16
Rep Power: 2 | Thanks ICAR I am at the verge of buying Airtel DTH. Please tell how worldspace is performing on Airtel. Are they charging anything extra. How is the sound quality and ease. Can we watch TV and listen to Worldspace at one time by any way. I am worldspace subscriber and paying Rs.150/- per month. |
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| | #5 | |
| Junior Member Join Date: Oct 2008
Posts: 9
Rep Power: 2 | Quote:
Hii ICAR, Amazing reply by u ....it was really awsome review, looks very promising product by AIRTEL... just keep updating from time to time ur experience with Airtel's DTH customer care and service given by them Last edited by hemant.nikalje; 10-28-08 at 01:03 AM. Reason: Automerged Doublepost | |
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| | #6 |
| Junior Member Join Date: Oct 2008 Location: Gurgaon
Posts: 16
Rep Power: 2 | Bro Hemant, I have not subscirbed Airtel Digital yet. I have Airtel Unlimited plan (Broadband) at home. Giving edge to Airtel over Bigtv or Tata Sky is only for their prompt professional service. Secondly, already i am paying Rs.700/- P.M.(approx) for broadband. If every thing goes well with Airtel IPTV may be both DTH and high speed internet is possible within reasonable amount. They told me on Deepawali they will launch it. They are late. You know new subsciber like me is always confused. Yes at present i am all confused. Now we have 5 DTH players. I am a big audio fan. Worldspace is great medium for me. If worldspace is good on Airtel Four of my friends will opt for Airtel. I have a number of Airtel Mobile connection at home as we are a big family. God knows!May be it pays to be a loyal later on. Last edited by jaanu; 10-29-08 at 03:03 PM. |
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| | #7 |
| Junior Member Join Date: Oct 2008
Posts: 9
Rep Power: 2 | Nice reply bro, Happy Diwali to u n ur family and to all the viewers who are seeing this thread........ |
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| | #8 | |
| Junior Member Join Date: Oct 2008 Age: 29
Posts: 2
Rep Power: 0 | Let me answer point wise to your questions: 1) Customer care of Airtel is EXTREMELY BAD. The call centre number can only be accessed by Airtel phones (at least from where I live). Their server is down most of the time, they don't reply to e-mails. I bought Airtel Digital TV one week ago and it is still not installed because of these reasons. 2) There is no service, and I cannot contact them. If I do, they say server not working. 3) BIG TV is certainly more professional. 4) Tata Sky customer care is well organised and they call back if there is a problem. Dinesh Kumar Quote:
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| | #9 |
| Bronze Member Join Date: May 2008 Location: Delhi
Posts: 121
Rep Power: 2 | Whatever may be the performance. I only know that Airtel is showing ColorTv and BigTv Still hasn't Started It. SO BigTv Sucks In this case. By the Way I am BigTv Customer from Last 2Months and Just listening that Colortv is launching Next week which will never come |
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| | #10 |
| Junior Member Join Date: Jan 2009 Location: Jaipur Age: 22
Posts: 53
Rep Power: 1 | all thing is very proper in both of the DTH COMPANIES in point of customer care/quality of service but airtel is someway different from big tv because colore channel is very popular channel and big tv is not showing this channel |
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| | #11 | |
| Guest
Posts: n/a
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2) Well picture quality ADTV is superb as compared to other DTH. Service according to me is ok for the time being. However off late they have increased the price of their base packages, however claimed to add more channels. (But I think they have excluded some good channels as well) | |
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| Tags |
| airtels, big, compared, digital, performance |
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