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Airtel DTH Activation/ Installation Delays

This is a discussion on Airtel DTH Activation/ Installation Delays within the Airtel DTH forums, part of the Direct to home, Satellite, Cable and iptv category; Airtel DTH activation was big issue for me. They just promise that connection will be installed in 3 days but ...

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Poll: Have you faced Airtel DTH Activation/ Installation Delays?

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Have you faced Airtel DTH Activation/ Installation Delays?

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Old 09-18-09, 04:36 PM   #1
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Default Airtel DTH Activation/ Installation Delays

Airtel DTH activation was big issue for me. They just promise that connection will be installed in 3 days but it took more than 2 weeks for me. Something or the other just happens. How was your experience?
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Old 10-01-09, 08:27 PM   #2
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Default Atrocious Service

Airtel DTH is the worst service provider in any field that I have across. I have lodged complaints/requests on three to four occassions and their response has gone from worse to worsest. The latest complaint has not been attended to by their engineer even after 10 days of lodging the complaint and four reminders. Today, I have received an SMS saying that my complaint has been resolved without anyone resolving my complaint or even making an attempt to do so.

I recently read in CHIP magazine of Sep 09 that Airtel DTH services are the worst and they do not respond at all. After that I read the same version on a number of websites.

I wish I had read all this before taking the connection. I would never have taken it. Beware all prospective buyers of Airtel DTH else you will regret it later just like me.

I shall change over to another service provider after my subscription amount lapses.
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Old 10-05-09, 07:24 PM   #3
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Default Pathetic response

Airtel will not last long seeing the quality of service they are providing. I have lodged three complaints and everytime i call them for follow up, they give the same stereotypical response. And after two weeks i still dont have any trace of my box.
I dont think they will last long in this sector with this kind of service. I am not going to follow up with them further on and i am moving to consumers forum for these lazy , careless people who take consumers for granted.
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Old 10-19-09, 11:16 AM   #4
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the dth service is bad since they must have outsourced it 2 some third class company
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Old 10-23-09, 01:26 PM   #5
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Is there anyonme with good experience?.. this is crazy...
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Old 10-24-09, 06:51 PM   #6
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Yes they are not doing the installation claming for 48Hrs installation is in air only and customer care executive site on its tel thats why air-tel
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