Before few days i e-mailed to ADTV regardig Quick view and Account info in My accounts page, and i received reply that there will be no more Quick view and account info.

THIS IS MAIL I SENT TO ADTV

View Customer id: XXXXXXXXXX

Sir/madam,
In Airtel Digital TV for more than six months there are two services are out of service. 1) Account info in My Account page 2) Quick View. We are waited for 6 months to get these services resumes, but it not still happened. Will this service get resume? For more than 6 months what page revision is going on Account info and same in quick view page. Now iAstro is also out of service, but there is word that “we are currently upgrading for providing better services” hence we hopes to iAstro to get back soon with new features. Will quick view and Account info gets back soon? If we leave quick info, Account info is important to know account info. Please try to restore account info page soon.

Karthik

REPLY FROM ADTV
Dear Sir,

Thank you for writing to at Airtel digital TV.

This is with reference to your mail regarding Account Information on your Digital TV/Quick View

We would like to inform you that we are no longer offering “Quick View” feature. We are coming up with new interactive services shortly.

We would like to inform you that we are no longer offering “Account Information” on your Airtel Digital Tv connection. You can check your account details through Self Care account and to create your account kindly visit our website To know your Account Balance, customer ID and validity SMS, BAL to 54325 from your registered mobile number* or BAL <Customer ID> to 54325 from any other mobile number*.

It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.

Regards,
Pinky Rajput
Airtel digital TV.
Note: In future to get information about any Airtel digital TV channels or top ups SMS GET<Channel Name> to 54325 from any mobile number*.
To add top up SMS ADD <Top up name> to 54325 from your registered mobile number* or ADD < Top up Name><Customer ID> to 54325 from any mobile number*.
To know your Balance, customer ID and validity SMS BAL to 54325 from your registered mobile number* or SMS BAL <Customer ID> to 54325 from any mobile number*.
To recharge your account visit us our website. DTH TV Services, Direct to Home, digital TV India: Airtel DTH India, DTH TV Services, Direct to Home, digital TV India: Airtel

To order latest Bollywood,Hollywood and Regional movies SMS START to 54325 from your registered mobile number*.
*This facility is not available for MTNL/BSNL mobile users. MTNL/BSNL users can send SMS from any other mobile.


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