I have requested for Annual/Yearly package against my Airtel DTH ID No.3010920341(Package order no.46720553) and paid Rs.3030/-for 1 year under Package-South ECONOMY Sports to the dealer at serilingampally, Hyderabad. The confirmation of the said yearly plan was given by the customer service during my call to the executive 0n 16/10/2012. However, to my surprise a message was send to my TV saying that the said service shall be provided up to 13/5/2013.
In view of the aforesaid please clarify why after paying full amount on 1 year subscription for the ibid package, the service have been likely to be discontinued after 13.5.2013. My personal call to the executive doesn't yielded any result. I am in dilemma how to register my complaint and to bring to kind notice of the higher concerned authority. Hence I intended to register my complaint through this forum, and request you to do needful ,so that my problem could be resolved.
Huda trade centre