Thread: Airtel Users Shocking News for u all!!!

Originally Posted by shirsho

actually,this idea has been adopted from foreign countries......in europe,the operator can charge its customer for custmr care srvcs...........the indian counterparts have just adopted it.............yes obviously,the quality of service is a issue in india but outside,it is not.....

Indian model can't be compared to the West (NA or EU) or Far East (Japan etc) and with China forget it (deploying 4G based mobile broadband network with a whopping 60 Mbps pipe...India still struggling to get into 3G)!

Coming to the point: The problem is with morons Ministers such as Raja and policy enforcers sitting at TRAI.

Aircel offering free customer care calls till May 10th.....

Originally Posted by hitler517

Aircel offering free customer care calls till May 10th.....

I've tried around 10 AM but it says my call would be charged 0.50 paise/3 min. It's not about 0.50 paise, they're actually looting the people!

Originally Posted by akula2

I've tried around 10 AM but it says my call would be charged 0.50 paise/3 min. It's not about 0.50 paise, they're actually looting the people!

Just confirm after they say 50ps/3min..... Then they say they provide free service till May 10th.... I called even yesterday......

IN maharashtra its starting from 21st may.....it ll b charged....as of in pune....jab kites release hogiiii...........

Originally Posted by gallardo2450

I read it in yesterday's paper Airtel has started started charging 50 paise for three minutes (i.e:for queries) and the complaint number 198 is toll free.So if you have a complaint,you would have to call 198 (toll free) instead of 121 (paid,for queries).

What a bunch of **** ups airtel are?!!

Not only Airtel...even other providers were following the same....

i think in all ministries be it sports education or anything people who know something about the field should be made a minister and not morons.

with airtel not only the charges are high
but it also faces a bad reputation for having worst range in all providers

yes it is true.. it is applicable in jharkhand and madhya pradesh around 3 months ago.. It really sucks.. because everytime when you call them.. they put your call on Hold(to check the problem).. and 3 minutes just pass..

really nice joke post

Airtel guys donot even have a good plan !
While others in the competition have reduced rates drastically.
Airtel did reduce call rates but its sms is real costly by around 1rupee per sms
isn't that n00b.
not intreoduced in prepaid validity plans
so lifetime users better go somewhere else

Originally Posted by bonda

Those who are all using Airtel, a shocking news for u all...

That is, Airtel is charging 50p for 3min for talking to a customer care executive..

I was solving my Friends mobile for Airtel Mobile office activation and i was shocked when they said ( u will b charged 50p for 3min for talking with our F****** exe )....

I had a rep deep inside my heart for Airtel and i used it for 4yrs, now they are in fond of collecting money even through help line.....

hi dude....call @ 198 its toll free

Originally Posted by anbujohn

hi dude....call @ 198 its toll free

dude..that 198 is NOW ONLY to resolve your issues AND NOT TO clear your doubts/enquiries.

Originally Posted by talktoanil

dude..that 198 is NOW ONLY to resolve your issues AND NOT TO clear your doubts/enquiries.

i use that for complaints...its applicable for complaints.....i even complaint free of cost sometime also add queries.....

at first even i was angry but the only good that comes out of this is that ppl will now make only genuine calls for genuine reasons (instead of the usual "i'm bored lets talk to customer care" or in my observation the most famous "lets talk to a customer care chick" etc)
it was fun in the beginning but in a country of a billion ppl it can surely be a huge problem

But despite my saying all this i think its absurd to get charged for calling CC esp wen its their mistake. And with zero bal we seem to have no right to any help from them.

And for some strange reason the wait to get to a rep got even longer

Finally even i am against getting charged coz it is our right to a good service and not be paying for asking for it

first FUP in broadband then this airtel sure is a trendsetter for all the bad reasons