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Airtel barred my number because I do not live at my (wrong) address

  1. #1
    Junior Member
    Join Date
    Jan 2007
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    48

    Angry Airtel barred my number because I do not live at my (wrong) address

    Friends,

    Here is the newest story from Airtel mobile services.

    a) I ported my Idea number to Airtel postpaid. My number has been activated and I started using it.

    b) On subsequent weekend, I got a call from 'address verification guy' who inquired about my address in Gurgaon. He got the colony name wrong. Hence, he said he will inform his office about wrong address.

    c) Meanwhile, I raised a request to correct the address as per my submitted proof.

    d) After few days, my number has been barred because verification was failed. I spent lots of phone calls to get address corrected and to get outgoing calls activated. Address is now corrected and I was told that verification will be done on Saturday.

    e) On Friday itself, the number is again barred. Reason: address verification failed because 'address not found'. I guess that either they tried to verify the wrong address again. But no one called me.

    f) Now I am told that, since two verifications have been failed, the number is permanently deactivated.

    g) Further, I am also told that, since I cannot send SMS to get a porting code, I cannot port to another operator.



    Airtel neither activating it, not letting me port it out. I have sent emails to 121, Nodal Officer and Appellate authority.

    What can I do, this is my old number?

  2. #2
    Junior Member
    Join Date
    Jan 2007
    Posts
    48

    Default

    Another worst example of Airtel service.


    ------------Thread closed------------

  3. #3
    Admin's Avatar
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    Jan 2006
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    8,500

    Default

    Post you story on their facebook page and see if that helps.

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