India Broadband Forum

JohnnyG · 10-24-09, 01:08 AM

Big tv is cheating on its "multiple tv" discount scheme. According to this scheme you'll get 50% discount on the second connection in the same home.
I picked one year pack for my first connection. After 3 or 4 months i decided to get my 2nd connection for another TV in my home. At the time of installation the cable guy told me that i'll be eligible for 50% discount on it, when i'll activate packs on both connections at the same time. Hence i started it on monthly packs without discount.

When my first one year pack got expired on 9 october 2009, i called up cc to activate one year Diamond pack on both connections.

Now the shocking part! He told me that i am not eligible for discount on 2nd connection coz i have two separate dishes

WTF

He told that both STBs have to be connected to same dish in order to get discount. WTH

so whats my fault ???

They just dont want to give discount..thats it....morons..

SledgeHammer · 10-24-09, 07:34 PM

Well, I think the clause is that you are eligible for dsiscount only if you connect the 2nd TV also to the same dish.

Punch Farce · 10-24-09, 10:29 PM

Why did you have two dishes in the first place?

just4kix · 10-24-09, 11:48 PM

Even I have two dishes (for DishTV) at home. I got two dishes because the dual LNB module was not available. But in my case, I took the two connections on the same day.

In your case, you should make a complaint to the consumer forum. BigTV cannot deny you the discount because no where it is stated that you must have one dish or multiple dishes. The only condition is that the two connections must be at the same address.

If BIGTV does not comply, my suggestion is to switch the another provider. Yes. There will be an initial setup cost but in the longer run, the discount that you get from 2nd connection will override the initial setup cost in two years at most.

JohnnyG · 10-25-09, 01:24 AM

Yeah right...this 'single dish' condition doesn't exist and they just making us fool.

i was want to share this issue with you guys.

btw i have switched to tata sky coz there is no benefit in arguing with morons...i cant hold them anymore... big tv's cc sucks bigtime

Quote:

Originally Posted by just4kix

Even I have two dishes (for DishTV) at home. I got two dishes because the dual LNB module was not available. But in my case, I took the two connections on the same day.

In your case, you should make a complaint to the consumer forum. BigTV cannot deny you the discount because no where it is stated that you must have one dish or multiple dishes. The only condition is that the two connections must be at the same address.

If BIGTV does not comply, my suggestion is to switch the another provider. Yes. There will be an initial setup cost but in the longer run, the discount that you get from 2nd connection will override the initial setup cost in two years at most.

neo001 · 10-26-09, 03:52 PM

BIGTV is just making fool of their customers, Its Really like a cheating and fraud with their customer.

sureshkumaar1611 · 10-26-09, 10:29 PM

First of all you might have to told the cc while you book for your multiple connection, that it is multiple connection. Then only you can claim the second connection's discount. In your case it might not been done.

JohnnyG · 10-27-09, 12:00 AM

They told themselves that first one is PARENT connection and second is CHILD. Moreover both connections are under same name and address. I spent my whole day in arguing with them. I talked to almost six different arsholes. They have frozen on just one thing that i have "two dishes".

wtf

Quote:

Originally Posted by sureshkumaar1611

First of all you might have to told the cc while you book for your multiple connection, that it is multiple connection. Then only you can claim the second connection's discount. In your case it might not been done.

10-24-09, 01:08 AM	#1
JohnnyG Junior Member Join Date: Nov 2008 Posts: 68 Rep Power: 2	Big tv's multiple tv FRAUD !!! Big tv is cheating on its "multiple tv" discount scheme. According to this scheme you'll get 50% discount on the second connection in the same home. I picked one year pack for my first connection. After 3 or 4 months i decided to get my 2nd connection for another TV in my home. At the time of installation the cable guy told me that i'll be eligible for 50% discount on it, when i'll activate packs on both connections at the same time. Hence i started it on monthly packs without discount. When my first one year pack got expired on 9 october 2009, i called up cc to activate one year Diamond pack on both connections. Now the shocking part! He told me that i am not eligible for discount on 2nd connection coz i have two separate dishes WTF He told that both STBs have to be connected to same dish in order to get discount. WTH so whats my fault ??? They just dont want to give discount..thats it....morons..

10-24-09, 11:48 PM	#4
just4kix Platinum Member Join Date: Dec 2007 Location: Pune Posts: 8,899 Blog Entries: 6 Rep Power: 19	Even I have two dishes (for DishTV) at home. I got two dishes because the dual LNB module was not available. But in my case, I took the two connections on the same day. In your case, you should make a complaint to the consumer forum. BigTV cannot deny you the discount because no where it is stated that you must have one dish or multiple dishes. The only condition is that the two connections must be at the same address. If BIGTV does not comply, my suggestion is to switch the another provider. Yes. There will be an initial setup cost but in the longer run, the discount that you get from 2nd connection will override the initial setup cost in two years at most. __________________ * Never argue with an idiot * To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. \| To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. \| To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. -------------------------------------------------------------------------------------------

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10-24-09, 07:34 PM	#2
SledgeHammer Bronze Member Join Date: Sep 2008 Location: Cochin/Bangalore Age: 26 Posts: 164 Rep Power: 2	Well, I think the clause is that you are eligible for dsiscount only if you connect the 2nd TV also to the same dish.

10-24-09, 10:29 PM	#3
Punch Farce Platinum Member Join Date: Sep 2008 Posts: 3,140 Rep Power: 10	Why did you have two dishes in the first place?

10-26-09, 03:52 PM	#6
neo001 Bronze Member Join Date: Dec 2007 Location: Delhi Posts: 255 Rep Power: 2	BIGTV is just making fool of their customers, Its Really like a cheating and fraud with their customer.

10-26-09, 10:29 PM	#7
sureshkumaar1611 Junior Member Join Date: Oct 2008 Posts: 26 Rep Power: 2	First of all you might have to told the cc while you book for your multiple connection, that it is multiple connection. Then only you can claim the second connection's discount. In your case it might not been done.

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Big tv's multiple tv FRAUD !!!

Big tv's multiple tv FRAUD !!!

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