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Reliance BIG TV BIG Fraud

  1. #1
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    Thumbs down Reliance BIG TV BIG Fraud

    fraud marketing
    fraud pepole
    everthing big fraud

  2. #2
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    Quote Originally Posted by raghasr View Post
    fraud marketing
    fraud pepole
    everthing big fraud
    please explain what happened....this makes little sense...

  3. #3
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    Quote Originally Posted by raghasr View Post
    fraud marketing
    fraud pepole
    everthing big fraud
    Dear Raghasr,

    Can you please tell us the the problem you have. Along with it, can you provide us your smart card number, location and contact details, so that we can resolve your problem as soon as possible.

    Regards
    Reliance BIG TV DTH Team

  4. #4
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    Thumbs down Reliance big tv a big fraud

    TO Reliance Big TV DTH Team
    I was contacted by one Marketing Executive Mr Sinivas, mobile No. 9848396131 of Appco Marketing (I) Pvt Ltd ( the marketeers of Reliance Big TV), and they offered Reliance Big TV Digital Televersion and told that it is more advanced than HD Set Top Box and for promotion, they are offering to three customers @ Rs 1590/- and if I take the connection immediately, I would be one of them. After taking the payment, I was sent Digital Set Top Box, which don’t support HD, when enquired with the Mktg Exec. , he was giving all vague answers. So, I refused to accept their set top box. Now I am getting message that my set top box has been activated. When contacted their customer care toll free number 18002009001, they say, they don’t have any information. This way Reliance Big TV is actually degrading their image by appointing such marketing people who just want to sell one box by hook or crook and by putting the brand RELIANCE into stake. I have decided not to take any product whatsoever from RELIANCE. My SMART CARD NUMBER IS xxxxxxxx5263

    //Moderator Note: Smart card number masked to protect privacy.
    Last edited by just4kix; 10th February 2012 at 05:35 PM.

  5. #5
    Guardian Angel just4kix's Avatar
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    Thank you for your post. This should open the eyes of everyone on how not to fall for tele-marketing tips.

    I too used to receive tele-market offers on anything - insurance, health-plan, holiday packages, etc. The tag lines always used to be: "You are specially selected amongst xxx", "Offer is valid today only" or "Offer is valid on this call only".

    Lessons:
    - Ask the identity of the company and caller
    - Tell them to call back in 30 mins and meanwhile verify the credentials with the product company
    - Never divulge Credit Card or any such details on the phone

    In the above case, perhaps Reliance or BigTV never appointed any such agency. This was probably some dealer/sub-agency who was just offloading old stock.
    *** Never argue with an idiot. ***

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  6. #6
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    Default i second the thought of reliance being a fraud

    i too was cheated in a similar manner by appco

  7. #7
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    Quote Originally Posted by distortion View Post
    i too was cheated in a similar manner by appco
    I gave an article in the DC which got published on 20th Feb, and by 21st Feb the Reliance Team refunded the complete money and took back their Set Top Box.
    Appco Mktg is the one who is degrading RELIANCE by giving false commitments.

    Tell this to the executive, if you can get the refund, that will be better.
    Good Luck.

  8. #8
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    Quote Originally Posted by kishore7924 View Post
    I gave an article in the DC which got published on 20th Feb, and by 21st Feb the Reliance Team refunded the complete money and took back their Set Top Box.
    Appco Mktg is the one who is degrading RELIANCE by giving false commitments.

    Tell this to the executive, if you can get the refund, that will be better.
    Good Luck.

    BRAVO! you mean "DC" ...Deccan Chronicle newspaper in Hyderabad??
    Now why the hell Reliance give a advt in newspaper that so and so dealer is terminated and no longer with them!

  9. #9
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    kishore, could you elaborate more on what you are trying to say about the advt.

  10. #10
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    reliance seems to have just one employee for customer service...... i was on for 30mins and still i was kept on hold and had to eventually give in.

  11. #11
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    Quote Originally Posted by distortion View Post
    kishore, could you elaborate more on what you are trying to say about the advt.
    "I gave an article in the DC which got published on 20th Feb, and by 21st Feb the Reliance Team refunded the complete money and took back their Set Top Box.
    Appco Mktg is the one who is degrading RELIANCE by giving false commitments.

    Tell this to the executive, if you can get the refund, that will be better."


    Yes, I gave a complaint about Reliance and Appco Mktg in the Deccan Chronicle Paper as mentioned above. The same must have also gone to Reliance Notice and they responded immediately by refunding the complete money and took back their set top box.

  12. #12
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    you dont have too much hd channels then why we use big tv, other have 20 to 30 hd channels why u dont have
    or we should move

  13. #13
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    Default Reliance and Appco duped me too

    It was on 23rd June 2012, that a representative named Snehlata Visited our house and offered Reliance Big Tv connection. My simple parents agreed on a 'silver offer' and gave her a cheque of 2980 Rs. after getting a promise that reliance team will come and install the connection in 10 working days. The form that she carried along with her has three more numbers. Mumbai head office land line no. - 022-42449969, Archana (Mumbai Head Office) - 9987707771, Delhi Office - 011-32226765 and her own number - 9718024373. After waiting for 15 days when I tried contacting, all the above mentioned numbers were switched off.

    If Reliance or Appco team is listening then I wish to state that it is day light robbery and Reliance is responsible for that either by appointing such fraud representatives or letting some thieves use its name. The agony does not end here. Toll free help line number on reliance tv official website is always busy and I am still not able to hear the all exclusive voice of customer representative.

    If this is how Reliance works and behaves and does not believe in solving problems then I wish to remind them that 'word of mouth' publicity can make or break loads of clients. Kindly not let me become one of the crusaders who with all his heart and soul will discourage his near and dear ones to buy anything that is of Reliance; not because I have some personal enmity but because someone from Reliance or carrying its name robbed my parents of their hard earned money.

    Relaince Digitial TV team!!! if you are listening then respond.

    Regards

    Vijay Dahiya

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