BIG TV Reviews

Has any one got Big TV, would like read some reviews from those who currently have Big TV.

Reliance big tv is too new for anyone to provide an extensive review and those who have been using reliance big tv for a while now are all their own employees or friends and family.

I guess will have to wait for Reliance big tv reviews.

Basically u can get an idea from their other services, what bigtv will be like.
My personal experience:

Mobile- sold off all three for 500 bucks after an yr of use (becoming frustrated of their billing)
Wimax- oh boy... its waiting for my termination request after 17 days of not working, preceded by 5 days of working and 8 days of being non functional.
Electricity- i think we all at delhi know what their power is like.

I think i, possibly we all, am better off not stepping onto another ill fated rollercoaster ride.

Reliance-->:19:<-- Their customers.

I agree with you StarryKnight on what you said but I have had very good experience with my reliance data card and I have been using it for the last 8-9 months now although I only use it may be 2-3 times in a month when I go out of Delhi and it does serve the purpose of checking e-mails and other daily use stuff which is what I got it for.. on the other hand Wimax has been a total failure from what I hear.. I have provided them with my documents and picture and what not twice and they just vanish after that with no sign of the connection.

Believe me admin you are better off with them disappearing.. Sadly they installed mine...

:laugh: LOL

I just cant stop laughing

I think they are out to get us... with some vengeance...

Originally Posted by StarryKnight

Believe me admin you are better off with them disappearing.. Sadly they installed mine...

I still laugh when I think about this comment of yours... I even told a few friends

Awesome !

:-)

Awesome !

@bluetooth, Do you mean than BigTV is awesome? If yes, we would love a review from you.

Ooops sorry ! I mean't StarryKnight's comment was awesome :-)

I dont have BIG TV and I dont intend to. I am ok with my Hathway Digital Cable. It is decent enough for the amount of TV that I watch.

Why not BIG TV - Well I am generally wary of anything Ambani and more importantly its a new service. Put these 2 things together and its a potent mix !
Going with my experience of using Reliance Broadnet, I am convinced that they will *never ever* be able to provide decent customer care. We all know what a joke Broadnet CC is. I have written enough about that here....

I have no reason to believe that they will/can provide better CC for BIG TV.

I am sure there are lots of "hidden/misleading/borderline legal" clauses/charges etc in their service agreements, which customers will eventually discover.

cheers.

I have actually taken an oath that i will never buy any thing which Anil Ambani launches after my experience with Mobile and Wimax

RELIANCE BIG TV REVIEW.......................................I GOTTA FROM A SITE.. NOT SURE.. STILL I WOULD LIKE TO POST..



More Channel Choice Pure Digital Experience Program at your
finger tips
Per View Movies
Mosaic Window
Parental Control
Reliable
After Sales Service

How is BIG TV so unique?

BIG TV will offer MPEG 4
technology for the first time in the country to provide DVD like video
and CD like audio quality TV viewing.

Now reagarding the details -

Big TV has the capacity of upto
250 TV channels which is much more than any current DTH opera
Big TV

You can enjoy upto 32 Pay - Per - View channels, never before seen in
India.
These channels will showcase Bollywood, Hollywood and Regional
films.
BIG TV also has Functions such as Zapper Banner; Mosaic;
Favourites; Search etc.
Bring the largest multiplex experience right
inside your home.

Some Faq’s posted for reference -

How many channels do I get to see on BIG TV ?


Currently you will be able to watch upto 150 channels & in the next
few months we will be adding more & more channels.

Which are the
channels I will be getting with monthly subscription of Rs. 325 /-?
You
will be getting ALL STAR / SONY / NDTV channels along with popular
Sports & News & Entertainment channels
Current Offer for Reliance Employees

Costing part for internal employees -

- Particulars BIG TV Employee
Offer
Upfront payment Rs. 1000 (No other charges)

Annual Subscription (paid monthly) Rs. 325 x 12 months = Rs. 3900

Free Pay Per View Movies Rs. 100/month x 12 = Rs. 1200

Net Annual Pay Out (Rs. 1000 + Rs. 3900) - Rs. 1200 = Rs. 3700

Advantages -

1. Mpeg 4 picture quality which will be the best , other providers like tata sky and dish offer mpeg 2
2. High definition content will also be beamed
3. Free movies worth Rs 100 every month
4. Ease of use, multiple features and access
5. Initial cost of ownership will be lower
6. Healthy competition which will force other DTH providers to improve service and reception quality

More
info will soon be available as soon as commercial launch take place next month.

I will update the review as and when i get more information -

Latest update --

Reliance is in advanced talks with Toshiba to sign an agreement for about
15 million LCD TVs, to be given along with the DTH connection. The proposal deal
stands like this: BIG DTH will offer its DTH connection for Rs 10,000-12,000 and
the consumer will get a Toshiba LCD TV free along with the DTH hardware. Also,
subscription will be free for the first six months or so.



BUT I ALSO HATE RELIANCE.. THE NAME ITSELF BUGS ME..

mpeg 4 gives better quality & compression than the mpeg2
big TV uses advanced STB's as it has component output which gives the best quality (ofcourse next best to HDMI)than the composite in TATA Sky & Dish TV(u need to have component input in ur TV set), USB port (heard that we can play the contents frm Pendrive later on ) & in STB model 2 they have given Dolby SPDIF output to amplifier.

I'm frm mumbai & I compared the quality & packages of all DTH providers before going for BIG TV.
Even the quality of Big TV in composite is better than TATA
Eventually the package costing turns out to be the same .I guess dish is cheaper here than Tata & BIg is slightly on higher side

After 1 yr/initial offer. in BIG TV u can opt. for package(starter 1 + free regional pack) as low as 100 rs. even the Starter 3 packs covers most of the channels @ 175 while in tata minimum(family) pack is 200 & dish welcome is rs.262

Frm last week Tata sky has launched new offering i.e. In rs. 3990 u will get the STB & 400 days of super saver pack (Here if u add up the cost of Life style gold pack @40per mnth & 400 p.a + sports gold @30 p.m. & 300 p.a + sports platinum @ 40 p.m & 400 p.a + ten sports available on a la carte basis @ 15 p.m & 150 p.a )
So the total of TATA Sky comes around rs. 5240 for almost a year (BIG TV Max offer @ 4990 + free monthly subcription pack of movies - hindi for 3 mnths)

this is a lauch phaze so service is not upto mark & the Reliance world & Customer Service guys lack the product knowledge.
The movies channel is not working as per the schedule on all BIG CINEMA movie channels(for eg. on channel 120 GOAL was from 15th Aug to 28th aug & 29th to 14th sept. JODHAA AKBAR as per their Schedule but still as on 3rd sept they r showing GOAL )

I purchased the Kit i.e. STB & Max offer frm Reliance world on 31st aug & called the CC for Installation .
The installation guys came to my residence on 1st sept. at 2 pm aa per mentioned by the CC guy.

I totally agree with some users that there are difficulty in getting BigTv installed. But its also true being a New Player in market it will take time to cope with so many advanced bookings.

I am using it from 1 month now and i seem to be satisfied with the quality and reception.

For installation i first sent sms enquiry to BigTv for which i got a reply "thanks for your interest, you will be contacted within 24Hrs, which i didn't. Then i registered online when BigTv was officially launched in Delhi, but to no use again and then i called up Toll free customer care number which was very difficult to get through and registered there and even after 3 days i was not contacted. At last i got a information about neibhourhood dealer dealing in Tata Sky also dealing in BigTv and contacted them. Being a service provider for installation i got it installed same day and all formalities like, Installation, Getting work order, and activation and recharging was done by them itself. Everytime they called up customer care on their own for activations and all other stuffs. I got the information from engineer that many of the features on BigTv will start from 1st November. Like Selection of language on channels like Discovery, pogo, cartoon network. many more channels are being added but it will take another month from now.

In last one month i only faced problem 2-3 time for 15 minutes connection went down. It was then it was raining very heavy with great speed winds in Delhi, apart from that it didn't created any problem. And sometimes STB updates itself then also it stops but thats only once in a while.

The only thing i dont like is sometime the interface becomes so slow that even changing channels take atleast 2-3seconds. The worst it doesn't have Colors channel till yet.

I will definately recommend it to you.

@ pisces
after all these problems ... you still recommend Big Tv
i m confused

The language selection option is already there wherever the feed is enabled for it. My kids watch many programs in English (as set) but many programs in a channel still telecast with hindi feed. I was told the feed for South is seperate & provided with regional languages also for selection esp Cartoon network etc, though in Gujarat we don't get such options displayed , it just displays Hindi or English

When your bottom line speaks for itself in summary about Big TV, I was wondering why you are reeling out all the sales promotion feed to boarders; do you believe they will catch the bait.

Sounding like a disgruntlined Reliance employee, for me

I am recommending BigTv because all Tata or Dish or BigTv are all same, but Channel listing and preview and guide features are better in BigTV. Bigtv is a new entry so it will take atleast a month or two to settle down with all services being acivated by October End.

But BigTv has better reception than DishTv i can guarantee that.As one of my friend is using it.

And if i would have been a reliance employee i would not have got BigTv unless it was given for free to me. This section is to post our own reveiws. And i have mixed reactions till now and on the contrary i am satisfied with the services as they are far far better from cable services. And i think its trend to take newly launched products in the market and i am following it. That's it

pisces_m, You are correct and you have a right to express your opinions. Sometimes you will get snide remarks but you will have to overlook these. If some remarks are out of place we shall edit them out.

Originally Posted by pisces_m

I am recommending BigTv because all Tata or Dish or BigTv are all same, but Channel listing and preview and guide features are better in BigTV. Bigtv is a new entry so it will take atleast a month or two to settle down with all services being acivated by October End.

But BigTv has better reception than DishTv i can guarantee that.As one of my friend is using it.

And if i would have been a reliance employee i would not have got BigTv unless it was given for free to me. This section is to post our own reveiws. And i have mixed reactions till now and on the contrary i am satisfied with the services as they are far far better from cable services. And i think its trend to take newly launched products in the market and i am following it. That's it

I agree all are somewhat same, but do you know channel navigation is best in dishtv, and channel offering is maximum with dishtv 205 channels. and also dishtv has almost all the popular channels except a few new channels like colors ,UTV and neo sports and i hope very soon they will also have these channels on their platform.

Posted it in another thread.. I guess this is the right place .

I did visit couple of web worlds here in Hyderabad and was surprised to see that the video quality is not as good as TS. You might not notice this on a normal TV(picture tube), but when we see the same on a LCD tv the difference is prominent. Somehow the picture is very patchy and not sharp. I asked the guys to adjust the TV's sharpness settings, but it didn't improve much. I though MPEG-4 was better than MPEG-2 , but somehow that doesn't seem to be the case with Reliance STB. I am not sure if the problem is with the TV, the STB or Reliance transmission. Thats precisely the reason I had to rethink on my decision on going for Reliance DTH. Did anyone else notice this difference. pls share your experiences.

I accept that leo2575...

I am experiencing the same with my samsung 32' LCD TV. The picture is not sharpe. I am really disappointed on seeing it.......

Just now I enquired about it to the Samsung dealer. He said to connect the TV with the component video to the set-top box instead of normal A/V out. Hoping some gud result. I need to check it tonight........

Do any of the guys here know about this????

Is it true???

Regards,

Karthik

There seems to be no better option available in the market in the current situation.... Tata Sky is currently the best... the packs, quality and service..... very professional i must say.... I absolutely recommend TS to everyone.....

Originally Posted by bluetooth

Ooops sorry ! I mean't StarryKnight's comment was awesome :-)

I dont have BIG TV and I dont intend to. I am ok with my Hathway Digital Cable. It is decent enough for the amount of TV that I watch.

Why not BIG TV - Well I am generally wary of anything Ambani and more importantly its a new service. Put these 2 things together and its a potent mix !
Going with my experience of using Reliance Broadnet, I am convinced that they will *never ever* be able to provide decent customer care. We all know what a joke Broadnet CC is. I have written enough about that here....

I have no reason to believe that they will/can provide better CC for BIG TV.

I am sure there are lots of "hidden/misleading/borderline legal" clauses/charges etc in their service agreements, which customers will eventually discover.

cheers.

Well.... when we talk about DTH.... people are increasingly losing faith in Reliance and Airtel...... both always have given big promises but never delievered...... in the current context Tata Sky is to be trusted only.... Tata has always been a reliable brand.... I am currently using Tata Sky...and trust me the experience is unbelievably satisfying

Hello Guys

Please Help me guys

I bucked with the Reliance Big TV DTH service and very Very bad experience from Customer care centre. i

took the Big TV with lots of hopes but Big Tv disappointed me with their service / customer care centre

15 days back installed the BigTV at my place stil from day one the setup box have some problem first i

contacted my dealer tht i have problem he told it take some time 48 hours to set all process. i waited upto

one week after that i given complaint on 13th december saying that.

I have a problem whenever i change the channel or press the menu button it take some time to change and

some time it will hang. Big TV execute said that our technician visit to ur place with in 48 hours i after 48

hours i called to customer care they are saying tht problem resolved compaint has been closed where i not

got a call from the technicain nor he visted my place to check the same process repeats till 18th december for

all compalints on 19 th december i had bad experience from Big TV customer executive i said Big tV serivce

is not upto the mark he told me that then why u went for Big TV u have lot of options u might u have

choosen another service. i asked him this is the not the way to speak with customer in thsi way he said like

if u talk like that we also talk like this.


On 20th december again i called the customer to know the status this time they started a new story that my

Pin code is worng that why tehy are unable to laocte my place where as when ever i give a complaint every

time they use to confirm my mobile number and address with pin code. as requested they updated the

pincode also he asked me to wait upto 24 hours means 21 december 2008 upto 4 p.m. let me see that they

do. again if i calle them what they give me the answer.

This time very bad experince with customer executive I request to Big TV higher supervisores/higher

officials teach to your employees how to speak with customers to talk in proper manner and professional

manner.

the same i e-malied to info@bigtv.co.in, customercare@bigtv.co.in lot of times i never received a single

e-mail nor any phone call.

I disapponted and fustratted with Bigtv. after having very bad experince i releaised tht unnecessary i

choosed the Big TV DTH.

Please let me know guys tht one point to whom i have to contact for this issue. for an immedeate action.

Thanks
Sahil

Originally Posted by mohanjs

There seems to be no better option available in the market in the current situation.... Tata Sky is currently the best... the packs, quality and service..... very professional i must say.... I absolutely recommend TS to everyone.....


Well.... when we talk about DTH.... people are increasingly losing faith in Reliance and Airtel...... both always have given big promises but never delievered...... in the current context Tata Sky is to be trusted only.... Tata has always been a reliable brand.... I am currently using Tata Sky...and trust me the experience is unbelievably satisfying

Mohanjs,
Right now i feel the best option in the market is dishtv with their best and most economical offers and with max number of channels then any other platform and more affordable packages.

where Tata sky is good but is very costly and also their monthly subscription is very costly with less number of channels. especially only 3 Music Channels. no radio channels as well. and above all what i have seen is worst in customer service.

As a few days back i have seen an article on survey done by CORE. and they rated Tata sky No.1 in worst customer service.