Airtel and BSNL broadband: A comparison

by Parminder on 06/19/2008

Airtel broadband advantages

Airtel broadband service is considered to have a more organized, better customer support as compared to that provided by BSNL.

Airtel comes equipped with extra features, luring customers with varied interests. Airtel has recently come up with an on-demand usage scheme wherein the customer pays for as much as he/she uses. This plan will help Airtel stand strongly against less expensive service providers like BSNL.

BSNL broadband advantages

Thanks to the dedicated and wide network, BSNL’s broadband service has a wider reach compared to any service provider operating in India. The service reaches even the rural areas, unlike other major service providers.

BSNL’s broadband service is considered to be more cost-effective that other broadband service providers, making it a popular choice in an economical perspective.

Airtel broadband drawbacks

Compared to BSNL’s broadband service, the Airtel broadband service requires its subscribers to shell out more money.

BSNL broadband drawbacks

BSNL broadband’s popularity has made people queue up for its service. However, the long delay in getting a broadband connection may actually deflect the pursuers to another broadband service provider.

BSNL has not been known for its customer service. Its poor customer support is credited to its state-owned status.

Both the services are popular in their own right.

{ 27 comments… read them below or add one }

radhika adhikari 08/03/2009 at 06:40

hello sir i want to more detail about the comparative analysis of services provided by bsnl and airtel at dehradun

nivas 09/13/2009 at 20:03

poor service-bsnl

gopikrishna 09/15/2009 at 20:56

bsnl service waste user’s time compare to other service

arjun 10/23/2009 at 15:28

bsnl service is much better and fairly cost as compared to airtel broadband

arjun 10/23/2009 at 15:30

airtel provides 384 kbps in rs 1025 whereas bsnl provides the same in rs 250 for 1 gb and 750 for unlimted

anuj 10/25/2009 at 11:10

sir i want the brief description of airtel.

vignesh 10/27/2009 at 13:00

In bsnl service the net speed is 256kbs but i got oly maximum speed is 35kbs……………..
the worst service is “BSNL”>>BOOM<<

raj 10/31/2009 at 09:10

hello i hav bsnl evdo .but it is of no use .though they boast of speed upto 2.4 mbps sadly i get downloading speed of merely 70 kbps . so bsnl is the biggest cheater.

p.punithalatha 11/13/2009 at 17:04

13-11-2009.

sir i have applied bsnl broadband connection on 15-10-2009.but till i have not get the connection.Kindly reply regards this.

thanking you

Kushal Gupta 11/26/2009 at 11:23

Well its right that BSNL has still not came out of its monopoly era. I have used both Airtel and BSNL and feel both have different customer segments. If u want good services and cost is not a problem for you then Airtel is the best. But if u are price sensitive and want to pay less they u have to let go of the “good service” part. Secondly, place and time of access also determines the speed u are getting. Try off-peak hours to get high speeds!

h n s mani 12/23/2009 at 21:45

I am using BSNL broadband since Aug ‘09.i hv taken a wi fi modem DNA-A211-1.i hv never lost the link.the customer service is also good.the best part with bsnl service is the transparency which other ISPs lack very much.but to say it is not good bcoz it is public sector is a bit short sighted approach.one should have the proper mindset to appreciate the bsnl service vis-a-vis other private providers.

Shiree 01/04/2010 at 15:07

BSNL broadband service is a joke. No customer care, no one accountable , sarkari raj.

rahul 01/20/2010 at 23:16

bsnl is 3rd class service

sadhan mondal 02/03/2010 at 21:38

mujha bsnl data card may boardband connection chahiye , please inform me where i apply for this

xngelo 02/17/2010 at 12:22

BSNL can only be used for Fun purpose (chatting, browsing, downloading). Those rascals still believe Internet is for dating.

If you are a serious user (working from home etc.) then you DARE NOT take BSNL.
Airtel altho charges more, but has an excellent record of almost Zero downtime and quick assistance.

dinesh 03/25/2010 at 08:38

well i hoped for more analysis

Prince 04/14/2010 at 16:11

Hi, i want broadband service . plz suggest the who is the best ?

airtel services are not in our town.

praveen kumar oshi 04/18/2010 at 06:41

hello sir i want to more detail about the comparative analysis of services provided by bsnl and airtel at uttrakhand.

Himanshu 05/02/2010 at 00:58

i am from Raipur chhattisgarh.and i feel that if you know that how broadband service works , then bsnl is the best as compared to airtel

BSNL:- if you know about how the employers of bsnl works. your connection problem is solve within the next working day or the time. and i am from raipur using 1350+ 512kbps ul plan naver experiance link fail or low speed .

if you experiancing in bsnl change your dns to

219.248.255.154
61.1.96.71

both are of bsnl,dont use opendns(208.67.222.222) or google dns(8.8.8.8) they are compared to slower then above.

Airtel:- best thing that thay deliver door service. but sometimes they irritating. good speed good tariff.

simmer 05/09/2010 at 18:50

within Rs.600 range which one is better plan (bsnl or airtel )with having unlimited plan

Arun Bhardwaj 05/14/2010 at 18:22

bsnl speed like a snail speed,
i m using 750+ plan of bsnl and it’s speed is waste

do you have any solution???????
tell me …

S. Indian 06/23/2010 at 12:21

BSNL employees just taking salary and doing nothing. vry vry vry poor srvice, no complaint response

shiva 06/23/2010 at 17:40

bsnl is giving great service nowadays,,they given broadband connection in one day..it is faster than other operators

Soumik 06/24/2010 at 23:49

BSNL is the best of all bcoz it is a sarkari thing.

Jayanth 07/07/2010 at 20:25

every one i need to tell all one thing “BSNL SUCKS!!!!!!!!!!!!!!” any1 who’s gonna buy bsnl broadband just forget about it!!!! and a suggestion for any gamers here, BSNL is not hte rght option because the INTERNET keeps going and coming!!!! EVERY 20 MINUTES!!! and i have 1mbps plan in BSNL and when i check in it speedtest.net it comes only 0.45mpbs MAX!!! and when i got to dataone.in [bsnl speedcheck site] it shows 1.36MBPS!!!!! WHAT CHEATERS!!!!!!

Jayant 08/12/2010 at 13:46

BSNL suks!!

8000904905=vinesh 08/19/2010 at 20:25

BSNL employees just taking salary and doing nothing. vry vry vry poor srvice, no complaint response

bsnl is 3rd class service

BSNL broadband service is a joke. No customer care, no one accountable , sarkari raj.

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