Archive for the ‘Broadband providers’ Category

Airtel and BSNL broadband: A comparison

Thursday, June 19th, 2008

Airtel broadband advantages

Airtel broadband service is considered to have a more organized, better customer support as compared to that provided by BSNL.

Airtel comes equipped with extra features, luring customers with varied interests. Airtel has recently come up with an on-demand usage scheme wherein the customer pays for as much as he/she uses. This plan will help Airtel stand strongly against less expensive service providers like BSNL.

BSNL broadband advantages

Thanks to the dedicated and wide network, BSNL’s broadband service has a wider reach compared to any service provider operating in India. The service reaches even the rural areas, unlike other major service providers.

BSNL’s broadband service is considered to be more cost-effective that other broadband service providers, making it a popular choice in an economical perspective.

Airtel broadband drawbacks

Compared to BSNL’s broadband service, the Airtel broadband service requires its subscribers to shell out more money.

BSNL broadband drawbacks

BSNL broadband’s popularity has made people queue up for its service. However, the long delay in getting a broadband connection may actually deflect the pursuers to another broadband service provider.

BSNL has not been known for its customer service. Its poor customer support is credited to its state-owned status.

Both the services are popular in their own right.

Consumers unhappy with the state of broadband in India

Wednesday, June 18th, 2008

Is the quality of service commensurate with the telecom industry growth in India? The country is reported to have record increase in broadband subscriptions but the quality of service is not improving. If you happen to visit any of the online broadband forums, you will understand what I am talking about. Very rarely do you see anyone writing something good about a service provider.

India has almost a dozen big broadband service providers; however, none of them seem to satisfy the consumers. You will come across several instances of a foreign national writing off the broadband service scene in India. They ought to be frustrated given the stark difference of service between the broadband connectivity in India and that in other technologically advanced countries. For uninterrupted broadband connectivity for their business, they often make use of two or more broadband connections. This idea, though fine for businesses, does not work with individuals. Individual consumers cannot afford multiple connections.

The broadband consumers in India do not have anything to compare services with, but they are aware they are not getting a decent service, let alone optimum benefits from the service. To add to their woes, the frantic calls to the customer service for help remain unheeded.

UK Online Broadband Provider: An overview

Wednesday, April 30th, 2008

Owned by BSKYB group, UK online hit the headlines when it was acquired by the British Sky Broadcasting group in 2005. UK Online Internet Service Provider gradually progressed itself to become one of the fastest growing broadband service Provider in the UK.

One of the important aspects that most subscribers expect is Speed and UK Online Broadband went on to become the first UK Online Broadband Service Provider to provide users fast Broadband speeds extending up to 8Mb.

UK online Broadband Service Provider presents users three types of packages namely Lite, Pro and Premier. The connection is absolutely is free for Pro and Premier and so is the McAfee 12 month subscription. The download speed for Lite, Pro and Premier is 2Mb, 8Mb and 16Mb respectively. The upload speed varies from 2Mb to 16Mb. A domain name is provided to users when they subscribe to Premier Package. Internet Users also have the option of going for a cheaply priced Netgear wireless router when they subscribe to any of three packages.

Additional Features including extra web space area has allured more Online Subscribers to try out some of its packages. Besides, it provides up to 20 free UK Online email address with storage capacity of 200MB.

UK Broadband certainly has got the upper hand when it comes to Price, Connection fee and value added service compared to the other Broadband Service providers in the UK.

A dedicated Technical and Customer Support team that functions continually offers technical assistance and expertise on various technical issues like network faults, connectivity problems, etc.