Comments for India broadband http://www.indiabroadband.net/blog Thu, 21 Aug 2008 22:43:56 +0000 http://wordpress.org/?v=2.5.1 Comment on Wimax wireless broadband by salil shekharan http://www.indiabroadband.net/blog/wimax-wireless-broadband/#comment-1262 salil shekharan Fri, 01 Aug 2008 09:29:45 +0000 http://www.indiabroadband.net/blog/wimax-wireless-broadband/#comment-1262 The Saga of lies.... Reliance info comm foray into the Wimax (Wifi Internet provider) came with lots of promises and today even after 3 yrs it stands as a bag full of lies. The scenario which i am portraying is not in terms of money but covers greater issue an issue of trusting the company which deals with not only internet but also trades in stock - market , power sector investments and various segments such as food etc which touches customers life and their trust in the organization.We trust them with our life when we consume their food product,we trust them with our belief when we hear information from them and we trust them with our life and future when we invest our life savings with them... But question arises here... is our trust one sided only... are they misusing our trust for small profits ... is their policy itself based on lies ,mislead and cheating customers from step to step no matter how small or how low the organization stoops to have its share of profit by scraping and slicing the trust and the hard earned money of the costumer.Well this organization certainly does that... its not story of mine but millions other who have been cheated and today may be this blog makes the world hear and see the truth. Day 1 : A call from reliance info comm telling immediate installation of equipment on payment of installation charges: 500 bucks.I paid it and to my surprise 10 days had passed before installation finally took place. Day 11: The system was setup and the net connection was finally completed. Day 12: Oops... No Net Connectivity : Call to costumer care to put a complaint came with a pleasant surprise :Sorry your details are not updated.But they promised to rectify it within 24 hrs. Day 13: I placed another call to the call center... *** Why am i mentioning the calls to call center ? Answer : I am paying for each callcharges@per minute from my pocket and i finally get to hear a voice only after auto-voice response has been processed. *** Day 14:Same as above : only difference i called 4 times. Day 15 .... Day ....Day 18.... Till day... ( I think the promised 24 hrs of the first call was never fulfilled.) Now the cherry top to the story : Even after so many days the excuse given to me is: Sorry sir,your details have not been updated on out system. Well if a organization cannot update a simple request details of where he has installed his system ,how can we expect them to handle our money,how can we trust them with our life cause here every time they were deceiving me... lying to me ... with no sense of responsibility and utter ignorance towards the needs and care of customer... The reason : Customer already paid 500 bucks ... he has to pay his monthly committed bill amount ... and worst the ignorance he's just one customer from a large customer pool... why care for one customer. Nothing would be an apt than my story as a classic satire and its quiet a comic relief if you read about the way they talk about "Dreams" on their website : http://www.reliancecommunications.co.in/webapp/Communications/rcom/Aboutus/aboutus_home.jsp I am not writing this letter as a complaint about Reliance Infocomm , Reliance Communications India. But pose a question to the Investors who invest in this company in stock market, individuals who consume their food products, people who trust their information network and all the people who are related to Reliance Communications India, putting their trust ,hopes ,aspirations and dreams... The Question is : Can you really trust them? Are they worth it... Because amongst all this ... you and i are finally one amongst their large customer pool...? Think is there any other organization available... if you have already placed your trust just re-eval your options available because an organization that deceives one customer would not hesitate for others and especially if the stakes a higher... and stock profits are better. Place : Bangalore. Date : 1st July 2008 - Salil Shekharan salil_shakes@yahoo.com The Saga of lies….

Reliance info comm foray into the Wimax (Wifi Internet provider) came with lots of promises and today even after 3 yrs it stands as a bag full of lies.

The scenario which i am portraying is not in terms of money but covers greater issue an issue of trusting the company which deals with not only internet but also trades in stock - market , power sector investments and various segments such as food etc which touches customers life and their trust in the organization.We trust them with our life when we consume their food product,we trust them with our belief when we hear information from them and we trust them with our life and future when we invest our life savings with them…

But question arises here… is our trust one sided only… are they misusing our trust for small profits … is their policy itself based on lies ,mislead and cheating customers from step to step no matter how small or how low the organization stoops to have its share of profit by scraping and slicing the trust and the hard earned money of the costumer.Well this organization certainly does that… its not story of mine but millions other who have been cheated and today may be this blog makes the world hear and see the truth.

Day 1 : A call from reliance info comm telling immediate installation of equipment on payment of installation charges: 500 bucks.I paid it and to my surprise 10 days had passed before installation finally took place.
Day 11: The system was setup and the net connection was finally completed.
Day 12: Oops… No Net Connectivity : Call to costumer care to put a complaint
came with a pleasant surprise :Sorry your details are not updated.But they promised to rectify it within 24 hrs.
Day 13: I placed another call to the call center… *** Why am i mentioning the calls to call center ? Answer : I am paying for each callcharges@per minute from my pocket and i finally get to hear a voice only after auto-voice response has been processed. ***
Day 14:Same as above : only difference i called 4 times.
Day 15 …. Day ….Day 18…. Till day… ( I think the promised 24 hrs of the first call was never fulfilled.)

Now the cherry top to the story :

Even after so many days the excuse given to me is: Sorry sir,your details have not been updated on out system.

Well if a organization cannot update a simple request details of where he has installed his system ,how can we expect them to handle our money,how can we trust them with our life cause here every time they were deceiving me… lying to me … with no sense of responsibility and utter ignorance towards the needs and care of customer… The reason : Customer already paid 500 bucks … he has to pay his monthly committed bill amount … and worst the ignorance he’s just one customer from a large customer pool… why care for one customer.

Nothing would be an apt than my story as a classic satire
and its quiet a comic relief if you read about the way they talk about “Dreams” on their website :
http://www.reliancecommunications.co.in/webapp/Communications/rcom/Aboutus/aboutus_home.jsp

I am not writing this letter as a complaint about Reliance Infocomm , Reliance Communications India.
But pose a question to the Investors who invest in this company in stock market, individuals who consume their food products, people who trust their information network and all the people who are related to Reliance Communications India, putting their trust ,hopes ,aspirations and dreams…
The Question is : Can you really trust them? Are they worth it… Because amongst all this …
you and i are finally one amongst their large customer pool…?

Think is there any other organization available… if you have already placed your trust just re-eval your options available because an organization that deceives one customer would not hesitate for others and especially if the stakes a higher… and stock profits are better.

Place : Bangalore.
Date : 1st July 2008
- Salil Shekharan
salil_shakes@yahoo.com

]]> Comment on Reliance data card by sandeep http://www.indiabroadband.net/blog/reliance-data-card/#comment-1255 sandeep Tue, 29 Jul 2008 14:49:13 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1255 Poor response @ outlets and i went for TATA VData card. No value for customer. Poor response @ outlets and i went for TATA VData card. No value for customer.

]]> Comment on Reliance data card by Prakash Subedi http://www.indiabroadband.net/blog/reliance-data-card/#comment-1254 Prakash Subedi Thu, 24 Jul 2008 09:47:51 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1254 I'm user of Reliance data card for last 4 months. It's absolutely pathetic. It runs extremly slow, often MTNL dialup network has worked faster than this card. I would recommend everyone please don't get into this sales people comment about network cell sites congestion problem at peak hours or any other sales pitch. if you dont have choice, then buy it with minimum charges scheme and pls be prepared to logon for 1 hour for 3 minutes work. All the best!! I’m user of Reliance data card for last 4 months. It’s absolutely pathetic. It runs extremly slow, often MTNL dialup network has worked faster than this card. I would recommend everyone please don’t get into this sales people comment about network cell sites congestion problem at peak hours or any other sales pitch. if you dont have choice, then buy it with minimum charges scheme and pls be prepared to logon for 1 hour for 3 minutes work. All the best!!

]]> Comment on Reliance data card by sundhar http://www.indiabroadband.net/blog/reliance-data-card/#comment-1253 sundhar Tue, 22 Jul 2008 04:17:51 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1253 I am using reliance data card for last 2 months ... It's worst.. worst... worst... really fed up.. It's often getting disconnected. If any know the solution or checklist please send ..... I am using reliance data card for last 2 months … It’s worst.. worst… worst… really fed up.. It’s often getting disconnected. If any know the solution or checklist please send …..

]]> Comment on Reliance data card by Gaurang G http://www.indiabroadband.net/blog/reliance-data-card/#comment-1245 Gaurang G Fri, 11 Jul 2008 09:07:17 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1245 I want to sell my Reliance USB Data Card that works on both PC and Laptop. I had purchased this product for my web designing and web hosting work in my laptop as I am a web designer in Mumbai. But, Now I am not using this product as I have wieless broadband both at my home and office. I am from Mira Road of Mumbai. Product si just 3 month used. Interested party may contact me on 9324278325. I want to transfer this product. I want to sell my Reliance USB Data Card that works on both PC and Laptop. I had purchased this product for my web designing and web hosting work in my laptop as I am a web designer in Mumbai. But, Now I am not using this product as I have wieless broadband both at my home and office. I am from Mira Road of Mumbai. Product si just 3 month used. Interested party may contact me on 9324278325. I want to transfer this product.

]]> Comment on Reliance data card by shyam sunder sagar http://www.indiabroadband.net/blog/reliance-data-card/#comment-1244 shyam sunder sagar Fri, 11 Jul 2008 05:33:36 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1244 dear my name is shyam sunder sagar i have bey 2data card in last month they are giving me the wrong bills and when i goes to the relience care their be have to the custumer is really bad.they are not co opreting with customer please ilike to make a complaint aagainst all this pupils whos working in here.iam not happy with their service.please help me to get out from this problem. dear my name is shyam sunder sagar i have bey 2data card in last month
they are giving me the wrong bills and when i goes to the relience care their be have to the custumer is really bad.they are not co opreting with customer please ilike to make a complaint aagainst all this pupils whos working in here.iam not happy with their service.please help me to get out from this problem.

]]> Comment on Reliance data card by Vivek http://www.indiabroadband.net/blog/reliance-data-card/#comment-1240 Vivek Mon, 07 Jul 2008 19:39:26 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1240 I am living in Gurgaon, I have purchased a Reliance PCMCIA data card for my laptop, but later I came to know that my laptop has only Express Card slot & I was not able to use it. Since it is of no use to me I want to sell it off at a lesser price. If anybody interested pls call 9999889102. Thanks//Vivek I am living in Gurgaon, I have purchased a Reliance PCMCIA data card for my laptop, but later I came to know that my laptop has only Express Card slot & I was not able to use it. Since it is of no use to me I want to sell it off at a lesser price.
If anybody interested pls call 9999889102.

Thanks//Vivek

]]> Comment on Reliance data card by sandeep kumar http://www.indiabroadband.net/blog/reliance-data-card/#comment-1237 sandeep kumar Sat, 05 Jul 2008 09:31:55 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1237 Hi, i am using reliance data card for last 2-3 months and it really worst in there speed , connectivity and over all customer services. It appear that you had made biggest mistake in your life to buy such bullshit service. It really worthless to go with Reliance and Airtel services. Both having worst in there customer services and give you the pain like anything Hi,
i am using reliance data card for last 2-3 months and it really worst in there speed , connectivity and over all customer services.
It appear that you had made biggest mistake in your life to buy such bullshit service.

It really worthless to go with Reliance and Airtel services.

Both having worst in there customer services and give you the pain like anything

]]> Comment on Reliance data card by gregory http://www.indiabroadband.net/blog/reliance-data-card/#comment-1193 gregory Wed, 25 Jun 2008 17:59:52 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1193 do NOT buy a reliance data card/usb modem .... cannot even open gmail half the time, servers often time-out, your browser is faster than the reaction speed of the network, so not found often happens .. and slow, slow slow slow slow .... let me repeat, do NOT buy a reliance data card/ usb modem. do NOT buy a reliance data card/usb modem …. cannot even open gmail half the time, servers often time-out, your browser is faster than the reaction speed of the network, so not found often happens .. and slow, slow slow slow slow …. let me repeat, do NOT buy a reliance data card/ usb modem.

]]> Comment on Reliance data card by Sudha http://www.indiabroadband.net/blog/reliance-data-card/#comment-1192 Sudha Wed, 25 Jun 2008 17:41:14 +0000 http://www.indiabroadband.net/blog/reliance-data-card/#comment-1192 Reliance data card is a useless card. It is just good for checking yahoo mails. The compnay fooled me saying u can work using any application....CHOR compnay hai Reliance data card is a useless card. It is just good for checking yahoo mails. The compnay fooled me saying u can work using any application….CHOR compnay hai

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