Tikona Wibro Broadband Tariff Plans
Tikona Wibro broadband tariff plans are available in Mumbai and soon will be launched in Pune. Wibro stands for wireless broadband and Tikona Wibro is a wireless broadband internet technology that has been developed by South Korean Telecome industry. The WiBro is the South Korean service name of IEEE 802.16e (mobile WiMAX ) international standard.
Over the years WiBro has devised itself to overcome the data rate limitations of mobile phones like CDMA 1X and added mobility to broadband internet access like Wireless LAN and ADSL. In Mumbai it launched its broadband service in the name of Tikona Wibro and promises to offer some great tariff plans. Tikona WiBro broadband Tariff Plans are available in different packages that suit the needs of various users in the city.
There are further plans to set up broadband internet connection in Delhi and other cities as well. They are offering some unbelievable broadband tariff plans to attract customers. Since they are still trying to make a good customer base in Mumbai they are still on the struggling phase.
Tikona Digital Networks has been started by Mr. Prakash Bajaj and Mr Tiwari of MTNL fame having funding from Goldman Sach and other companies. They license to launch Tikona Digital Networks across 110 cities in the entire nation and offer some excellent Tikona Broadband tariff plans. It is said that the customers who are using the Tikona broadband internet service are happiest without any complaints or interruption of broadband internet connection.
The Tikona Wibro broadband offers 2Mbps speed and download speed of 550 kpbs and if that is the rate of the speed a hundred MB file will take 3-4 minutes to download and you can download compressed movie files from Internet in just half an hour. Though it is hard to believe but the forums of net users are discussing such speed of Tikona Internet.
Tikona Wibro broadband has this fantastic offer to offer unlimited download at night and the offer comes at unbeatable price. You can choose this Tikona Wibro broadband plan and have a great night life plan. Whether you wish to get Tikona Wibro broadband for your home or business, the service provider has some excellent plans to suit your needs. Tikona Wibro broadband introduced some wonderful plans to target those audiences who require internet at specific hours like at Night only and at other time. Given below are few Tikona Wibro broadband tariff plans:
* Data transfer 256kbps 400 MB Plan – Rs 250 per month.
* Data transfer 256kbps 1 GB Plan – Rs 505 per month.
* Data transfer 256kbps 400 MB day + Night Unlimited – Rs 400 per month.
* Unlimited 256 kbps Plan – Rs 999 per month.
* Unlimited 256 kbps day & 512 kbps Night – Rs 1156 per month.
* Night Unlimited 512 kbps – Rs 512 per month. Access only from 10:00 pm to 8:00 am.
{ 260 comments… read them below or add one }
I am very happy that wireless net is promoted in India. But the plans should be resonable.Currently i am using hathway & this plans are too costly as compare to that.
Want to avail the broadband connection at Hiranandani Estate,Ghodbunder Road,Thane(W)
Dear Sir
pls forward your unlimited Tariff Plans
I want to know charges and plan .
Please share the information regarding wire less net connection in hyderabad as soon as possible
I am interested to know tariff plans of broadband speed for unlimited use at reasonable and competitive price for use in mumbai
i want tikona brodbad internet connection
Hathway data transfer 256kbps is 1gb plan is 330 Rs. but ur plan is 1GB is 505 per month . compare other company is resanable rate for residental area. pls resaanble rate for all those people are use internet.
Sir/M.,
I’m a Student of MCA…i need unlimited plan which have low cost?pls send the details & tariff? i hope u will send reasonable charges.
regrds
Nasrath
Dont Take Tikona brodbad internet connection. No internet Connection for me from the first day itself. No Response from the Providers and customer care. Better Go for other Providers.
I would like to know details about your broadband connection in Bangalore.
Currently am using Hathway Braodband connection. 256kbps unlimited plan is around 700 Rs. and your plan says 999 Rs. Need to be more competitive for survival.
Bangalore
Currently BSNL is providing the same offer at a competitive price. To have a stong hold in Bangalore you need to get the price down. Please get back to me when you plan to give at a competive price.
i m deepak bhengra, i want to know current tariffplan of tikone because it was new for me, i heard that the new plan is reasonable.
there shud be a plan to give unlimited surfing and browsing with limited amount of downloading i.e 1 gb download but this download shud’nt include surfing or browsing as i said earlier.
if you have kind of plan wht i like, than please send me tarrif details.
Hi,
I have taken tikona brodbad internet connection in Delhi, Its speed is fine but always there id no signal is showing, I want to know, How long this of problem will be continue ?
Amar
sir plz send me ip address,subnet mask default gateway,preferred dns server and alternate dns server address
Thanks & regard
tikona is promising high speed but giving 10kbps for 300kbps plan.Worthless service..Very bad after sales response..
Kindly provide the traif plan i more about you
CAN WE CONNECT MULTIPLE PCS WIRELESSLY ANYWERE IN MUMBAI FROM GHANSOLI USING YOUR TIKONA ISP
what is tikona, fooling people. very bad experience for me by using this service. i will give zero point for TIKONA 00000000000000000
improve after sales service…………………..
Hi,
Can u plz tell me if ur connection is in kasba peth,pune.
bcoz m calling yogesh for 1 week n thrs no response at all.
Tikona is Good ISP, Reasonable Tariff Plan but poor services, It’s take too much time for AP(Access Point) Mounting in top of building (all most 2 to 3 months, i think is very long time??????)
Tikona Plans : http://tikona.in/tariff.html
MTNL is superb like speed, services, timing, Prizes (I think MTNL IS BEST)
PLAN IS
Unlimited 256Kb (Rs.599/-) that means (Min. 32Kbps Downloading Rate)
Unlimited 384Kb(Rs.749/-) that means (Min.48Kbps Downloading Rate)
Unlimited 512Kb(Rs.999/-) that means (Min.64Kbps Downloading Rate)
Unlimited 752Kb(Rs.1350/-) that means (Min. 94Kbps Downloading Rate)(Free Play U.L. Online Games*)
More Plans Copy pase urs : http://mumbai.mtnl.net.in/triband/htm/tariff.htm
So., Try MTNL
Any ISP Could not be give that speed in mtnl rates.
–
Ashish
(IT Administrator)
ashish4uk@gmail.com
Guys you need to go to the forum to ask specific questions about an isp for example Tikona has a dedicated sub forum here : http://www.indiabroadband.net/tikona-wibro/
You can see the forum at http://www.indiabroadband.net
Any body wants tikona cunnections in bangalore. pls cal . imdiatly cantact u.
Could anyone give the contact details of tikona in bangalore… I’m tired of calling their customer care.
i am using tikona in bangalore since 15 days..i got connection in jus half a day n gettin good connectivity to 1 desktop n 3 laptops..i have 150 kbps for rs 499 per month. unlimited at 600 k bps for 800 rs is good..
Hi,
Would like to take tikona connection (Delhi+Ashram).Can someone plz get in touch quickly.
My contact no is 9717437272
Regards
Rahman
hey! I would like to notify all the users that if ayone is thinking positive about Tikona Digital Network at Mumbai (Andheri Area) then please let it go, ’cause it has left me irritated & frustrated after trying to get a connection for full 3 months. No response, zero feedback of/about your file/application progress and just simple false consoling from all the executives and their heads. Rest is upto you guys, hope you take the right decision.
Any Body plz provide the detials of speed u are getting in tikona…
for example i’m using reliance broadband net
Rs699 300 kpbs plan n getting speed around 32 kb/s
I Have already called you guys two times for the new connection,and it is been two weeks now,no one turn back,and i never got a call from any of your technician,so i am very disappoited with your service,My number is 9820525328 please call me for the demo
pls forward ur broadband plans. i stay in hyderabad. pls contact me as soon as possible
Hi Folks,
If you are talking about wireless service then i think Zylog Wi5 is the best ( be itcost wise or in service). I am using their connection for last 6 months and their customer service is too good. I heard that they have launched in rural areas also.
256 kbps UL – 550 ( inclusive of Tax)
512 kbps UL – 770(inclusive of Tax)
Archana Ramachandran
i want to use tikono net….is it gud??????????
tikona sevice is really poor in delhi ! i hav been waiting for installation for the past 4 days. the coustomer care is useless. they were very eager to collect my cheque for installation. reached my home in less than 3 minutes of calling. but once u give dem the money dey forget u. dont even attend ur calls properly and keep making fake promises ! my sales executive was some guy named gaurav.
i might file a complaint in the consumer court against them. they made me so upset with the installation that im considering to forget my 500 refundable amount and completely drop the idea of getiing their services !
im stilll waiting for the damm installation… its been over 10 days now
definately dont go for it !
Not at all satisfied with Tikona connection.
I have taken 300kbps unlimited plan.
The connection was good for a week, however, it has deteriorated ever since then.
The speed is very slow. At times even the gmail doesn’t load and i have to access mail in basic html view
I have logged complaints, dropped in a mail to customer service, however, no solution as of now.
This has been going on for more than 2 weeks.
Tikona guys visited my place, confirmed that the access point in my area is faulty, however, the problem has not yet been rectified.
Can’t play farmville / cafeworld/happyaquarium …!!! all thanks to Tikona..
Will wait for another week, and if probs not resolved, might switch to some other service provider ..
pls dont belive this all they will promise u that they will give speed 512 kbps but wire less does not support up to 512 kbps through cable only u will get dedicated speed
hi fnds,
if anyone have access to spectranet service provider, just try it it is best in quality and service i have ever seen ..
mann
The calculations shown here are completely absurd.
Even if you get 2Mbps speed (0.25 MBps) it takes around (100MB/0.25MBps) ~= 7 Minutes to download a 100MB file.
And No Tariff in Tikona shows 2Mbps line for a user thata shared line to the building or to a particular area.
Actuals: The max speed they promise to provide is 600kbps this translates and you get around 400 to 450 kbps on an average.
With the above speed to download a 100MB file it takes around 100*1024*8kbits/400kbps ~= 40 Minutes.
There are always are technical glitches and the speeds promised are never reached and in wireless the packet loss is a bit more due to environmental disturbances and because of this heavy packet re transmission is done and this obviously slows down your ACTUAL download speed.
Sify has launched new Fixed Wireless Broadband i.e. Dedicated wireless last mile via R.F. – For best possible throughput with virtually no possibility of physical damage, cable cut and with highest service levels and a Static IP for the best performance. We are the franchise of Sify Limited since last 10 years and now dealing in wireless Broadband. This Service is provided directly by Sify limited to the customers. All technical support and equipments are also provided by Sify Limited. This services is based on the latest MPLS technology. The areas we cover are Mayur Vihar Ph. 1 (Extn.),East End Apartments, New Ashok Nagar, Noida Sector – 1,2, 14,15,15A & part of Vasundhara Apartments
I need a unlimited interconnection , pls forward your plans .
can u also provide data card .tell me about data card. i want to use ur data card.
IAM USING RELIANCE BROAD BAND PLUS I WANT YOUR NET WORK IN MY HOME TOWN RAJAHMUNDRY (AP) BECAUSE RELIANCE BROS ROBBING OUR MONEY EVERY WAY
Hi, Tikona service is very very extremely poor in Bangalore. I had taken Tikona 600kbps connection (Rs. 800 per month) on 1st January 2010 in my area(Bannerghatta Road). Just after the next day of connection installation, I started facing long long downtimes. Usually Internet just worked hardly for 3-4 hours a day, rest 20 hours of downtime!!!! No need to tell, this was quite quite frustrating for me, because my earlier net connection was fine and I had got tikona connection just because their attractive tariff plan. I called their customer care so many time, but found everybody doing just a lip service. No body turned up even after 15 days of reporting the issue, then finally I got the service terminated on 15 Jan 2010.
After that I am quit a happy person, have got my older ISP connection restored, enjoying uninterrupted internet service but when ever I remember those 15 frustrating days, I mutely scold tikona and people at tikona 15 times.
Hope my review will be eye opener for those who are giving a thought to purchase tikona’s service.
The matter fact is Their technology is not sustainable and equipments are not reliable as of now, tikona guys can not solve customer’s problems even if they want to(though they dont want as well).
Go for tikona if and only if you want to make your life bizarre and want to ruin your peace of mind guarantied.
hii….plzz tell me about plans…is it available in haridwar
THIS IS AN WORST NET SERVICE WHICH I NEAVER SEEN SO PLEASE DO N’T INTEREST TO TAKE THIS TYPE OF INTERNET LIKE TIKONA WOREST
I am interested to know tariff plans of broadband speed for unlimited use at reasonable and competitive price for use in pune. right now i am using tata surf and plug night unlimited plan and i am realy not satifiey of the speed what they gives me.
Hi All, My sincere advise to all those who wish to take the tikona internet connection.
******************PLEASE STAY AWAY FROM IT**** ********************
No one at tikona seems to know what it happening, the sales manager does not know who his reportees are, tech support does not know why a ticket is closed, and when i ask for a manager he is always busy, and customer care does not know if they can issue a refund when i haven’t even had a chance to use the connection 6 days after i got the connection and when i ask for a manager in the care dept. he is not on the floor… wow i wish all offices were like there’s. fortunately i did not disconnect my old internet connection and im still connected
BEST OF LUCK…. FOR ALL THOSE WHO STILL CHOSE TO TRY IT.
Sir/M.,
i need unlimited plan which have low cost?may i have usb modem connection facility and also give info about the plans on it.is it prepaid service or post paid
regrds
suresh
Dear sir/Mam
can u please snd the details of tariff plans of broadband speed for unlimited/ limited , at reasonable and competitive price .
i need night time unlimited plan at low coct and high speed. please provide information as soon as possibl
hii.. i want a broadband connection unlimited plan in delhi.. please tell me all tariff plans available..
Hi,
I usuallt surf for 2 hours a day and generally download songs . Please advice me which plan is best suited to me with contact number of the service provider.
Regards
Sukhdev Singh
Can I hav unlimted broadband plans tariffs?? pls mail me
Is these plans avalable in delhi also ?
hello,
Please dont use services of tikona for the broadband. they will take 3 days to activate the account and then
after activation there modem will not work. i am suffering and now i am going to surrender the account.
hi i am santhosh kumar ,i am sales fos in tikona broad band any body want broad bond cunection in bangalore pls cantact my number 9742256999
Does anybody know if it is possible to connect to APPLE TV or XBOX 360 via Tikona Wibro. Please let me know it is very important for me befoer choosing to go for this service. thanx
my name is vipin this is my contact number 9210757483 , 9899310450
i want a broadband connection unlimited plan in New Delhi
can i get an unlimited plan in a range of 500/- in faridabad?
i want a demo,my address is d – 11 / 407 ,sector -7 ,rohini-11085 ,near sai baba mandir
Very Bad Experience with Tikona Wifi Broadband services. no services at all. very bad service provider. if you want to waste your money and time, go for this service provider.
I need a wire less broad band services with unlimited access to data @ Rs. 500 max.
Also let me know how this wire less net work works?? Is this with a USB or Data card????
i want to take tikona wi bro connection
is it better or not..
plz suggest me at my email…………..
Hi guyz never go for TIKONA connection.Very poor service.
call me , i need fast speed internet service having low cost
Date : 31/03/10
I took the connection on March 3/03/10. It is an Unlimited plan. But half the time it shows limited connectivity. The pages take a long time to appear. I am having a VERY VERY…. BAD EXPERIENCE with Tikona Wifi Broadband services. The connectivity is very poor. Their services are very bad. They do not respond to complaints .No services at all. A Very BAD service provider. If you want to waste your money, time and energy you can go for this service provider.
i need an internet connection in the range of 500 per month with good download speed
please tell me something about this kind of internet connection my number is
9350838742
Dear sir
I would like to know traiff planes we requried all over karnataka we have retailers. who is the head of the department in bangalore please give detail
Thanks regards
9945826052
A Baskar
dont take tikona
tikona means u have to hospitalized in 2-3 days
because of dere service
I HAVE SEEN UR TINKONA BANNER ADVERTISEMENT OF 4G @49/MONTH SO I WANT TO KNOW ABOUT IT IF ANY UNLIMITED USAGE SCHEME WITHIN RS300 WITH 512KBPS THEN REPLY ME ON MY EMIL_ID
i need unlimited plan with low cost. Now i am using Airtel Broadband.
pls send me the tariff for wireless connection of unlimited downloads for my home
my cell no. is 9004485220 mumbai
I took the connection on March 14/03/10. It is an Unlimited plan. But half the time it shows limited connectivity. The pages take a long time to appear. I am having a VERY VERY…. BAD EXPERIENCE with Tikona Wifi Broadband services. The connectivity is very poor. Their services are very bad. They do not respond to complaints .No services at all. A Very BAD service provider. If you want to waste your money, time and energy you can go for this service provider.
Note:
. They do not respond to complaints .
I all redy requested disconet my conection/Secvices from 14 March-10
Just got the tikona WiBro plan 599 UL about a week ago.
We found that giving pathetic speed of under 25Kbps downloads always as agianst their assured 240 Kbps during the day & 400 Kbps at night.
I’ve called these guys a number of times but still there’s no action on this….. We’ve got stuck with this ISP, I swear …!
Very pathetic service … I will not recommend this to anyone.. better go for Airtel, Reliance or BSNL …
Hi everybody,
This is for all to know that Tikona, Delhi is a complete fraud company.
I had applied for their internet connection service in Shastri Nagar, North Delhi Area-52.
Their representative came for the visit and told me that the connection can be installed and will work at my location. He asked for a cheque of Rs.500 which I gave in the name of ‘Tikona Services’.
They had promised that the connection will be installed within 7 days. After several calls and reminders, their technical representative came after 14 days, only to tell me that my location is out of range, and that they will not able to do the installation.
He promised that my cheque will be duly returned.
Ok, I said, and decided to wait for the cheque to return. In the meantime, I was told that Mr. Abhinav (M:9582797197) is the manager of this area for Tikona.
I called him up and was told that the cheque will duly be posted back to me.
Well, One month after, I checked my bank statement only to find that the cheque had been put into my bank and had got cleared!
Tikona is a simply fraud company that you MUST AVOID AT ALL COSTS.
And at no cost, ever give them a postpaid cheque, because they seem to be out to making fool of people, and just grab your money.
BEWARE of such companies who do not respond to customer greivances, and take your money for a ride.
hi this is harshwardhan can u please send me all your tariff details of all your unlimited plans for both HOME and BUSINESS uses. I need two connections one at my recidence and other at my office
Respected Sir/Madam
I would like to inform you that i have tikona wi-bro connection, and my IP add is 1100983972, my mobile no sis 96874 67763 but i need static IP Add, plz update my static IP Add as soon as possible..
dont take tikona
tikona means u have to hospitalized in 2-3 days
because of dere service
my name manoj jangra,. i am not setisfied your service. pls disconnected ,my connection. i have already done last 2 month complaint but no response. i am very sad your service.
Dear sir/Mam
can u please send the details of tariff plans of broadband speed for unlimited , at reasonable and competitive price
Regards,
Surya
9900001181.
Hi All,
I am facing a lot of connectivity and speed issues. The speed seems to be incosistent while browsing. Although i am in the speed plan of 2MBPS i hardly get 800KBPS consistently.
Tikona needs to look into their claims or come up with an action plan before customers get frustrated.
Sir/M.,
i need unlimited plan which have low cost?may i have usb modem connection facility and also give info about the plans on it.is it prepaid service or post paid
regrds
vijay tanwar
Ghaziabad
Dear sir/Mam
can u please snd the details of tariff plans of broadband speed for unlimited/ limited , at reasonable and competitive price .
mo.no.
i want connection at sowcarpet, choolai ,chennai,tamilnadu what all tariff etc kinldy contact me in my mobile no
I took the connection on March 20/03/10. It is an Unlimited plan. But half the time it shows limited connectivity. The pages take a long time to appear. I am having a VERY VERY…. BAD EXPERIENCE with Tikona Wifi Broadband services. The connectivity is very poor. Their services are very bad. They do not respond to complaints .No services at all. A Very BAD service provider. If you want to waste your money, time and energy you can go for this service provider.
HI,
please don’t go for tikona service.it is a hopless service.has i have given them check for installation on apr 26 still no body have came to install the things.they r saying that they r not able to get the signals.i have given almost 5 times complaint on this they r telling that their person will call u back but still i have not received any call. the worst thing is their manager in bangalore is not having a valid landline number.
need teriff
Dear sir/Mam
can u please snd the details of tariff plans of broadband speed for unlimited/ limited , at reasonable and competitive price . for (Gujarat)
hi this is me IF U BELEIVE ME PLZ DONT GO FOR TIKONA
I VE A 2mbps N I GET 256KBPS
CAN U BELEIVE THATS tikona !!!!!!!!!!!!!!!!!!!!!!! THEIR SPEED TEST IS
f- – - A –
their speed is such that if u try opening a page today may be it wil come after 4 mins approx
beleive me TIKONA IS THE fuck all service provider
Sir,
I want to get internet connection from your good organisation.
you are requested to let me know the tariff plans for unlimited usage.
My office is at Borivali(W), Mumbai
With Regards,
Ravi Shikhare
UNS EXPRESS
Cargo, Logistics & Courier Services
9323103101 / 9323129733
hi i am vineet kumar ,i am sales fos in tikona broad band any body want broad bond cunection in bangalore pls cantact my number 9880482793
Guys this is the worst ISP i have ever experienced. They are totally un professional and the customer care is pathetic. They will run after you when u call them for a new connection but when u take one and face any issues in it they will not be interested in helping you in any way. They are the worst bunch of ppl. totally useless organisation. I had my worst experience with this ISP.
please guys who ever wants to go for this tikona connection please don go for it u ll be stuck with it for life.the connection is the worst connection u ll be getting its the reincarnation of our good old sify(shity).it is not tikona it s shitona … it will take more time than u shit for the page to get loaded.seeing the low tariff cut my airtel connec and went for this (big mistake ).now i am in deep shit .gave cancellation request before a month still dint get a call from the backend team.the speeds suck my plan was unlimited 598 and speed supposed to get is 300kbps .. i get around 50 to 100 only for 15 days and rest of the days i wait for it to get connected .. shoot ur self but don go for it
Hi friend’s pls dont take TIKONA network. Because they are not produting a good service ..After 1 month WI-FI is not installed at my home.
dear sir/madam
i heard tikona has a great internet speed. i want to know about plans which is unlimited and in reasonable price
9870501158/Gaurav Naik
hi dear
Thanks in advance, i want all your tarriff plans and cost details, and what are all the proofs you need because i am staying in a pg, and what are all the payment modes ….could you please send it my above mail…..
Dear sir/Mam
can u please snd the details of tariff plans of broadband speed for unlimited/ limited , at reasonable and competitive price .
hi
please call me and say about BSNL vs tiKona…why i buy tiKona instead of bsnl broadband and say about unlimited plan of tiKona…….
Taking a Tikona connection is really useless. I tried taking the connection. The only thing that happened promptly was taking the applilcation, the documents & the money for the deposit. After that they give you a good run around. I was given for about a months time. Then finally when i decided not to take it & asked for the refund of the money, they are still giving me a run around for it. Its again a more than a month and i dont have the depsoit money back, though they claim that the cheque has been sent to me 2 weeks ago. In two weeks the cheque can go around the world and come back too. My recomendation – AVOID TIKONA
helo sir ,
while traveling around mumbai saw ur ad. Can u give me detail abut ur prepaid connection in PUNE(chandannagar).
wen is it arriving jamshedpur, jharkhand .
call me , i need fast speed internet service having low cost 9835120000 RAKESH SACHDEV!!
HI,
I Need urgnt internet connection unlimited plan so plz contact me plz and my no. is 9811661305
I am interested in getting tikona service
want connection plz contact on this no .9822522746
I HAVE BEEN CHEATED BY THIS COMPANY , I HAD REGISTERED FOR A INTERNET SERVICE , THE COMPANY SERVICE PERSON TOOK THE HOT CASH FROM ME , AND GIVE THE RECEPT FOR THE REGISTER FOR THE INTERNET SERVICE , NOW COMPANY IS CLAIMING THAT THEY DONT KNOW ANYTHING ABOUT THIS , AND KEEP ME ON PENDING NOT ONLY ME , THREE PERSON FROM MY COLONY HAS BEEN CHEATED LIKE THIS ONLY SO BEWARE OF THIS COMPANY
THIS COMPANY IS A FRAUD COMPANY
could u please give me the Tariff in chennai for limited and unlimited,
send me the details in my mail, raj_royal81@yahoo.com.
i want its services pls give me details for limited and unlimited service in Roopena Agrahara(Bangalore-KA)
immediatelly i want to join its connection give me a call on my number or send a mail on my mailID.
i need an internet connection with good download speed in about 256kbps in the range of 500 per month plz mail me if any information.
can u please snd the details of tariff plans of broadband speed for unlimited/ limited , at reasonable and competitive price .
My girl friend from bangalore has been using tikona network for last four months and i am very very unhappy with the kind of connectivity you have been providing. I am very sorry to say this i seriously dont feel the connectivity is no better than any other bad networks. I seriously dont understand what is going on. The network keeps going on and off let me know if there is any solution for this, please contact me via email. If not be honest about your service and let me change over to some other service provider.
Regards,
Anand
yar koi bhi gulti se TIKONA ka net mat lena bahut gandi service h mein le kar dekh chuka hu
I want to know about latest tariff plans bcoz i want to have the connection …so plz sent the info on my id.
Hi there,
I have Tikona 299/- plan. As per the executive he has assured me that the bill will not be exceed more than 599/- But now the May bill amount is 630/- Please can any one will let me know the solution of this. I called up the costumer care at 18002094276, but I did’t get proper responce and support.
After paying the May month bill of amout 605/- by online, my net has become very slow. To navigate in to Login screen it is taking 15 to 20 minits.
I am planinng to take out this connection dut to no proper responce.
Pls let me knot the solution of this on sangameshbh@hotmail.com
Thank You!
i need unlimited plan which have low cost?may i have usb modem connection facility and also give info about the plans on it.is it prepaid service or post paid
plz suggest me if any plan having monthly rent 500-700
unlimited and speed any on my mail
Can I hav unlimted broadband plans tariffs?? pls mail me
tikona ek radhi broadband hai 8802035095
help me in anti virus bundled
Recently i have tikona connection with 150 kbps speed @ 499/-. Is there any other plan with high speed like 256 kbps or 512 kbps with reasonable tarrif.
i am using tikona wi bro, it provides u with satisfactory services but their billing system is a bit tough they just do not accept cash can u believe it not even a single centre in an entire city, they demand for either a cheque which keeps lying in the atm drop box or tell u to go for net banking which sometimes ends up with problems.
Plz let me know the unlimited plan in wireless internet
rohit 03/31/2010 at 12:26
i need an internet connection in the range of 500 per month with good download speed
please tell me something about this kind of internet connection my number is
Hi
I need an internet connection with good download speed
please tell me something about this kind of internet connection my number is
I need TIKONA Broad Band Connection at DangeChowk, Nisarg Raj Apartments.
Please contact me on
I need Broad Band Connection at DangeChowk, Nisarg Raj Apartments,PUNE.
Please contact me on
i have place the order to mr rajiv in v customer i m a employ of v customer he said to me i send my executive to install the tikona broadband but 4 days ago but no body come …..please check and resolve
hi i am santhosh kumar , i am working tikona broad band, any bady need broad band cunection in bangalore pls cantact my number,
Hi
I need an internet connection with good download speed
please tell me something about this kind of internet connection my number is 984868477
Hi,
This network is very bad, the customer service is really very discusting, there is no good connectivity
there is no acknowledgement receipt once you paid the bill. its my request to all plz dont bother to take this connection
I have requested for net connection from Tikona last month and his sales person Mr. Devendra visited my house at around 10.00 pm on 2nd June and filled in my form and took the post dated cheque from me as connection charges. Even after our request to check wheter we are getting the network or no he asked us to give the connection charges and told us that their engineer will visit us and we will get the connection in 2 days. After 4-5 days their engineer visited our place and tried to get the net connection but was not able to get it and he said that it wont function here and we should ask fro the refund. Since then i am trying to contact their sales person Mr devendra on his mobile but his number is out of coverage area. I also contacted sevral times to their customer care dept but i didnt get ant favourable response from them. I request all of you to remain away from Tikona and look for another option.
hi this is vineet from tikona.if u r looking for broadband starting from 499 unlimited with 256 kbps unlimited.call
with regards,
vineet kumar
Hi i am ROHITKUMAR SINGH,i am sales fos in Tikona broad band; If any body wants Tikona Wifi Bro connection in MUMBAI pls cantact me on my mobile number unlimited499@256 kbps 599@512kbps 799@750kbps 1399@1mbps
Arun babu plz see all comment. Then give ur number otherwise u could have to listen abusive languages.
JUST CAME TO KNOW ABOUT THE TIKONA SERVICE A FEW DAYS BACK. SO I CALLED UP THE COMPANY TO KNOW ABOUT THE SERVICES AND CAN HE PROVIDE ME THE INTERNET AT HOME. HE SAID IT WOULD BE DONE IN JUST TWO DAYS. SO PEOPLES FROM FROM TIKONA TO COLLECT MY ID AND ADDRESS PROOF AND INSTALLATION CHARGES. THEY TOLD ME THAT I WOULD RECEIVE THE ‘USER ID’ AND ‘PASSWORD’ BY EVENING AND THEN ENGINEERS WILL COME AND INSTALL THE MODEM AND IT WILL START WORKING. UNFORTUNATELY I DIDN’T RECEIVE THE ‘USER ID’ AND ‘PASSWORD’ TILL NEXT DAY. WHEN I DID RECEIVE I HAVE TO INFORM THEM TO COME HOME AND DO THE NEEDFUL. ON DAY 1 AND 2 THESE PEOPLES COULDN’T TRACE THE SIGNALS. ON 3RD DAY (SUNDAY 11/7/2010) THEY CAME WITH THE PURPOSE OF RESOLVING THE PROBLEM ALTOGETHER. THEY SOMEHOW ESTABLISHED THE CONNECTION WITH THE TOWER AND LOGGED INTO MY ACCOUNT AND INFORMED THE CUSTOMER CARE THAT THE WORK HAS BEEN DONE AND THAT THEY WOULD LIKE TO CLOSE THE WORK ORDER. I TOO THOUGHT THAT THEY DONE IT AND SO I ASKED THEM TO CONNECT THE INTERNET USING MY NETGEAR WIFI MODEM WHICH I WAS ALREADY USING. THESE HAD NO IDEA ABOUT ALL THESE. BUT THEY SIMPLY TOOK MY MODEM TRIED TO WORK WITH IT BUT COULDN’T. IN THE PROCESS THEY MISCONFIGURATION MY WIFI AND MADE ITS UNDETECTABLE TO MY LAPTOP AND MADE IT USELESS. THEY ALSO DESTROYED MY IN BUILT LAPTOP MODEM WITH WAS NO LONGER WORKING PROPERLY. FURTHER MORE THEY WERE NOT ABLE TO CONNECT TO INTERNET VIA NORMAL LAN PORT. THEN THEY TOLD ME THAT THEY WILL COME IN THE EVENING WITH SOMEONE WHO KNOWS ABOUT ALL THESE AND LEFT. THEREAFTER NO ONE CAME. AND A BIG SHOOK CAME TO ME WHEN THE CUSTOMER CARE CALLED ME TO INFORM THAT MY SERVICES HAVE STARTED AND THAT I WOULD BE BILLED ON 11TH OF EVERY MONTH. I TOLD HER THAT HER INFORMATION IS WRONG AND THAT ALL MY SYSTEMS HAVE BEEN DISRUPTED BY THEIR SERVICE MEN AND NOW I AM NEITHER IN POSITION OF USING MY OLD BSNL CONNECTION NOR ANY OTHER SERVICES ,SHE CUT A VERY SORRY FACE AND WAS BUT COULD DO ANY THING BUT SAY THAT MY PROBLEM WILL BE RESOLVED SOON. I WOULD NEVER RECOMMEND TIKONA TO ANYONE AND NOR WILL I ALLOW ANYONE OF THEM TO TOUCH MY SYSTEM AGAIN. I THINK I MUST FILE UP A CASE AGAINST THEM SO THAT I GET JUSTICE IN THE COURT OF LAW
Very bad service after several calls man will attend at inconviniant times
tikona plans are so expensive… i have ssv broadband it is very cheaper compare to tikona… my current plan is 256kbps for 1650 (6 months) unlimited..
hai any body needed internet connectionin hyderabad please contact 9581000814
Tikona, you suck! you and your plans!
hi
i am sunil from hapur in distt ghaziabad[U.P]. I am a broadband provider but i want to provide tikona broadband. But i not contact tikona broadband, So please anyone tell me, so i contact tikoba broadband. mobile:-09927239512
hiiiiiiiii i if you are thinking to buy tikona internet then you are wrong i have already it but this is very very bad there is no speed of theis instead of this we should buy others
this is very bad dont buy itttttttttttttttt
Hi All,
I am tikona broad band user and i would like to share my experience.
TIKONA BROAD BAND SERVICE IS PATHETIC, AWFUL.
People first send the bill and then disconnect the service (broad band connection)
Had been to Tikona Office spoke to N number of people, assured all false promises but nothing works
If wind blows or even if it drizzles I lose the connection. I managed for a while, paid their bills even though the bill was never sent or received.
Walked up to their door steps explained, the service was active for a week. One of the Tikona officials asked me to ignore the bill (which was sent by SMS) and now they have disconnected the connection.
However, I still liked their practice of disconnecting the connection and then sending the bill.
Please share with your friends
Thanks
Hemant
i need unlimited tarrif plan in ekta colony ganeshnagar dange chowk pune
please send me allthe details as soon as possible
thanks………..
to
nodal.mumbai@tikona.in
Dear Sir/Madam
I am Varinder Kumar , a customer of your internet services division/Broadband/WIBRO service. My customer no. is 1101480372. I have subscribed for 849UL plan after much persuation by your representative and with an assurance that under this particular the services are best as this plan is being sold as corporate plan along with a static IP.
The issues started from the day one itself , when no body came to install the router for five days, than after few days the service broke down. The complaint was attended on 3rd day and at that time only I was told about the installation of some Nano station at my roof. Anyway it worked fine for a week and now again the connectivity is so poor that even your http://www.tikona.in is not being displayed in the browser. I have logged the complaint at least thrice but not a single time it has been sorted out though the commitment of service was made at the time of sale to me.
This is a complete breach of trust and harassment of a customer.
I have just completed one painful month suffering from slow connectivity and many a times no connectivity at all. The issues are never sorted out. With this mail of mine I hereby request you to direct your personal to sort out the issues by tomorrow. If it is not possible for your employees/service engineers to stick to commitments made to a customer , I request you to kindly discontinue my services WEF tomorrow itself (31-07-10) and refund my balance amount.
Regards
Varinder Kumar
Airoli , Navi Mumbai
Hi,
I am a Tikona customer for the last five months. The connection was not stable since the starting day. I am having problems very frequently and they don’t correct it even if I complain. I am very unhappy at their customer care. Now I am experiencing the problem of not accessing some websites which I need regularly. I complained to them and they said it will be corrected within 6 hours. But it is not yet corrected even after 8 days. In my opinion Tikona is the worst service I ever used. My suggestion is don’t go for Tikona.
It’s a fraud company with pathetic customer service, actually no service. Once money paid it becomes a night mare you will not get back your money. All promises made during presales are hoax .so don’t make a mistake of paying them .Don’t even consider them as your service provider cause you are falling into trap.
Dealing with their customer service is one hell of an experience. You will curse the day you got linked with “TIKONA”. It’s that Bad trust me. I am still cursing that Day as I type.
All in all it is a fraud hoax company with nobody responsible and bothered from lower to top management. A well wisher ALARMING those who are considering to go for TIKONA. what a pain in the ASS.
hi how is this connection tikona is it good ????
hi this is raju i am using tikona connection it is good some but times facing problems tikona is good but tikona employees r worest no response from employees technitians worest
hyd branch
i want tikona connection
TIKONA BROAD BAND SERVICE IS PATHETIC.. There cann’t be anything else more pathetic, awful, harrising service in the world..
I am user of Tikona. Regardless of slow connectivity, I was bearing their service due to non-availibility of any other service provider in my area. From last one month connectivity is down and these shameless guyz are promising me to resolve it 1-2 days max whenever i call them. This is hopeless of all..
Mr. Arun Babu, instead of doing your pathetic advertisment better you concentrate on the customer problems (like Hemant, sarasu, verendra kumar as above mentioned).
Well seeing the comments on your TBB I have lost my interest from this and understood very well that you are a worse service provider, just knowing the ill pratice of selling and not providing services.
You know only advertisement to trap the valuable customer, sending the galse bills……………..but when the problems occurs you people will just simply raise your hand without knowing anything.
@Sanjay
I have deleted all of Arun babu’s spam and put restrictions in place so he doesnt pollute this place any more.
I have personally met the top brass of Tikona at their head office in Mumbai including the CEO and they are all such a professional team but its a shame that they are not getting very good customer feedback.. may be initial hiccups! Hopefully things will get better for Tikona and Tikona’s customers.
I have never used their services and I wonder if they provide broadband service in the area I live in here at New Delhi. Will give them a call some time and see if they can hook me up with a connection and will see for myself how their connection performs.
dears please NEVER GO for TIKONA its the worst service provider in india their service is vey very bad, i took a 512 unlimited kbps plan FUL599 but its very very slow no websites are opening i am planning to discontinue it
its bad network
can anyone tel me sincerely about their speed and service and bill also… becuase here some comments are negetive and some are positive also, pls tel anyone who is using its unlimited plan of 499/-.
thanks
mamta
Hi All,
Thanku for looking on my mail,however still i haven’t receive any calls or any solution from your company end.
Billing Account Number-11130731
However last week i got a call from Ravi who is working in your company & his num 9868421060.he told me that Sir i had a word with my company manager & he told me to say you about the billing amount & he told me my billing amount is Rs.610.00 & i said Ok i will pay & he also told me that we will restart your connection & sorry for inconvience.
On the next day when i called you customer service dept to verify my billing amount he told me that we didn’t wave off your amount & this issue has already esclated to the billing dept last month & we haven’t receive any reply.He said still you have to pay Rs1500.00, when i informed him about the call,which i was received,that guy said sorry sir ,that call was not from the company side.
You guys are playing games with me & i tried that number & that number is continously switched off.
I Don’t know why you guys are are doing this & now i am pretty sure that rest of the customers are facing the same issue
Dear Ms.Arora,
Greetings from Tikona!
This has reference to your below mentioned complaint. We regret the inconvenience caused to you.
We would like to inform that, the billing complaint has been forwarded to the concerned department for necessary action.
In case of any further assistance, please call us at 1800 20 94276 (1800 20 WIBRO) or email us at customercare@tikona.in
Thanking you and assuring you of our best services,
Manoj.M
TikonaCARE
Sent: Friday, September 10, 2010 8:57 PM
To: Customercare
Cc: Billing
Subject: Big Issue
Hi,
I am Arora, I am using your valueable broadband connection since Dec 2009. I had made all the neccesary payments to your coll. agency.
However on May month your coll. agency executive told me that they have stopped taking cash payments & i am sorry to say that that time i didn’t have Bank account, because i am student & i was not able to make may month payment & i have already informed your customer service rep. that i will not make payments for the may month,give me 15 days to open a bank account.
On 01st june 2010 my connection has stooped by your company & on 3rd june i called your rep. that i am not able to log in in my system or my internet is not working, that guy told me that we haven’t received the payement from your end , so that you are facing this problem & whenever you will make the payment we will restart the connection.
as per my understanding or my calculation my billing amount should be 550.00+ 25 Late payemts charges for that particular month,because i have a unlimited plan of RS550.00 per month. When i got cheque book from my bank on 22 june 2010 & i called your C.S. E ( Customer service executive ), he told me that Sir you have to pay RS.1289.00. When i asked why should i pay 1289.00 that guy told me that this amount is for May & June month & i told that i didn’t use your connection in june month,still he is saying you have to pay & i am sending this issue to the billing dept. & they will call you within one day. From 3rd june 2010 till date 09 sep 2010 i have your 12 request number & your C.S.E always said me the same wording ( You have to pay & i am sending this issue to the billing dept. & they will call you within one day. ) & i haven’t received any call & letter from your company & yesterday i have received a bill from your NO.1 company in Broad band connection & amount is showing as 1341.00 & i was not able to understand that my connection was stopped by your company on 01june 2010, why should i pay the bill for june,july,august,sept..
If this kind of service you will provide to your customer’s, I do’t think that this company will maintain their wonderful image in competitive market & i don’t have only this connection. I also have 2-3 coneection in shastri nagar from your company.
I am sorry to say that i chose your company connection.
TO
Customer care of tikona
delhi 92
u gave a plan of speed 512mbps but the it gives always 100 mbps speed and need a wireless connection but u people gave fake commitments
many time i complain u to solve this. this company is not making their good images
I am sorry to say that i chose your company connection
Dear,
Please provide your broadband tariff plan for pune and also give me contact details of person to whome I ca contact for the same.
Thanks
Tikona is a worst broadband i never sean they will use diffrent speeds for demo. demo works fine.
after u buy the connection it really sucks please dont go for Tikona i logged the complent morethen 10 time still no response .without customer cunformation CC peoples will close the tikets.
i dont no what kind of bullshit service.
again iam requesting u guys pls dont go for Tikona.
Victim : (
Ravi
all plans
this is the worst network provider. I strongly recommend not to go for tikona network. The speed is very worst. In the starting they will show that the Network works at full speed. Afterwards, you will know the real thing that will happen after taking this connection. I have taken 256 kbps connection, I paid for 3 months total 1925 rs/-. My total first week it worked for 4-5 hours. I made so many complaints to check the speed. Finally after calling many times, they came to check the connection speed. they told there was not problem. I told about the download speed is 19-20 kbps. They told it normal for this connection. I really felt pity on my self. My airtel mobile gprs download speed is better than this. I strongly advice not to take this connection.
this company say to u that i give u 512kbps speed but its speed is never reaches in full speed its speed always go between 100 to 300kbps
so plz don`t choose it
this is my falt that i connect it
soory company wolo
Hi
Tikona is wrest service in India what there providing to the customer.
dear customer don’t prefer wireless networks provider like tikona wireless broadband.
I had a bad experience with this company .
Can I hav unlimted broadband plans tariffs?? pls mail me
Hi
dear sir / madam
i want tikona broadband connection in mumbai can u give me a contact no..
plz give me urgently
HANI
Hi all,
I am not going to tell you a different story. I am also going through with the trauma given by Tikona Wibro. I purchased this connection in Oct 2010. The very next day I received the ID n password, and was informed that would get a technician next day. I stated got the tech and he tried to install the hardware. It took 2 days to install the hardware (amateur techs). Then it worked for only ½ an hour. I just got the chance to change the ID and password after that it has not worked so far. The techs do come and when they come they play blame game (e.g. it was due to the last tech or hardware faulty). Now, they babbled something else that it is due to the lane card (computer). It worked and was working fine with the Spectramind.
So, this is my experience so far, and it is up to you. But I would not recommend it to even my enemy.
Victim
Is it available in Baramati-Pune?
no way i have the connection,256-499 plan. Always problem…….. some time the uploding speed is 6bt/sec …and also ter survis is toooo bad . the same case in downloading too
pls don’t take this… My friends also havin same prob::
hello everyone,
tikona don’t give value for money. I pay but i don’t get that much.If complaint given then just one tikona man comes and deletes temp files and says it’s done. many breaks in signal. I am tired of it.
Tikona is a shit Internet Service provider, dont take this else you will regret your decision. the speed promised by them will never be delivered.
their billing is totally shit. they will hand you over wrong bills and will disconnect the internet even before the bill is generated, with out information any what so ever to the customer. when its disconnected they will take ages atleast minimum 2 months to reconnect by then you would have already logged in 50 cases with their customer support, they being pethatic they dam dont understant any tech terminologies. they are one big pain in the ass to deal with. entire service team, billing team, customer support team. all fools. Pls.. Pls… Pls dont take tikona you will bang your head against the wall that is of sure. its going to happen to you if you ignore this message
Guys dont take tikona internet else you will regret your decision. they send wrong bill they disconnect internet without intimation. they take ages to activate connection may be a month. you will end up calling 101 times to their customer support, cases logged are closed without resolution . they dont deliver the speed they promise… they are all shit people shit company
Hello
we are using tikona broadband services since last 3 to 4 months & paying the bills in time. But for such payment tikona’s executives continuously called up. Anyway but we are facing main problem is that they don’t have any system to send the representative to collect the payment & we have to drop that in ICICI drop box. But how we will come to know wether you received the payment or not. Coz these people send message for non payment but doesn’t send any message that they received the payment. Kindly look in to this……..
Shriya Kulkarni (Hindustan Construstion Combine)
hi guys
I can not satisfied wit this product
Hi,
Just wanted to let you know, that never go for tikona service. When I purchased, i asked them if i am going to shift to new place, what would be the charges for the shifting. They said as null. but now I am asking them for shifting by giving request to customercare, they are asking Rs. 250/- for shifting connection. So there is difference between words before u purchase and after u purchase the connection. So saying all to spread a word about the service, And also the service is so good.
i want to ask will you provide service in shindewadi katraj?
Regards,
Kedar Wani
8149137634
I got the userid password today and activated the connection using userid password. the technician who came to install showed me very amazing speed and said that he is using a demo connection and this connection speed is 64 kbps only. after looking at speed i thought that Tikona is providing good speed. there is a tikona tower on the next building so i assumed that the speed would be good. but since i activated the connection using my userid password i am getting a speed of 15 kbps. i called their customer support team multiple time and every time i got a response that a technician will contact you soon but till now no body has contacted me. my dreams are shattred in the fist day of the connection. I made the payment through cheque. till now the amount is not deducted from my account. I am planning to stop the payment of cheque. i am not ready to pay them a rs 500 for this poor connection. i am definately going to get it dosconnected.
Dont trust tikona. very poor network and almost no connection speed.
I got the userid password today and activated the connection using userid password. the technician who came to install showed me very amazing speed and said that he is using a demo connection and this connection speed is 64 kbps only. after looking at speed i thought that Tikona is providing good speed. there is a tikona tower on the next building so i assumed that the speed would be good. but since i activated the connection using my userid password i am getting a speed of 15 kbps. i called their customer support team multiple time and every time i got a response that a technician will contact you soon but till now no body has contacted me. my dreams are shattred in the fist day of the connection. I made the payment through cheque. till now the amount is not deducted from my account. I am planning to stop the payment of cheque. i am not ready to pay them a rs 500 for this poor connection. i am definately going to get it disconnected.
Dont trust tikona. very poor network and almost no connection speed.
Dear sir,
Please confirm all best plans available for unlimited and also some cheaper plan in BTM layout 2nd stage Bangalore and can you give me a some connect no.
Thanks
IT IS SO SORROW THAT PEOPLE SAY SOMETHING AND DO SOMETHING TIKONA IS ONE AMONGST THEM.IF YOU WANT EXPERIENCE PL TAKE CONNECTION AND DISCONNECT IN ONE MONTH BECAUSE THEY GIVE SEVICE LIKE THAT.
Hi to all,
feed back and review of any internet service provider is in good condition only. because launching service and providing assurance by any company is not easy.
those people are giving review, feedback and complaint in websites are not fully aware of wireless spectrum.
my suggestion is don’t blame any company unless & until you get the info.
Recently I have started with Tikona broad band and very much satisfied. More than the speed and connectivity but the quick response from customer care and service engineer. Before that I was using Tata Photon+ and paying heavy amount per month but never seen more 70kbps speed.
I would request that it should spread across so that every body could enjoy it.
Regards
S.A.Siddiqui
MTNL Broadband is good in terms of their monthly charges, however it is not the best considering the speed offered by them but they certainly are giving stiff competition to their other rivals.
MTNL Plans Speed Monthly Charges Actual speed
Unlimited 395 320Kbps (Rs.395/-) (Min. 16Kbps Downloading Rate)
Unlimited 599 512 Kbps (Rs.599/-) (Min. 32Kbps Downloading Rate)
Unlimited 749 752 Kbps (Rs.749/-) (Min.48Kbps Downloading Rate)
Unlimited 999 1 Mbps (Rs.999/-) (Min.64Kbps Downloading Rate)
I have been using MTNL Broadband in Mumbai since past 3 years and initially when they had started the Plan Unlimited199 for monthly charge of Rs. 200/-, they got many new customers for broadband and after a year the plan was terminated. It was a good plan for students and people who seldom use the net as it was cost effective. I hope this plan is re-introduced in the interest of all broadband users.
Many service providers are coming up with plans just to mint money and there is no benefit for the broadband users. Despite of paying for monthly broadband charges, one also has to pay for rental charges which I think is unnecessary considering there is no service given at all for which they charge anywhere between Rs.250/- to Rs.500/- . We have to bear with hopeless speeds, exorbitant charges and poor customer service. Tata, Reliance, Tikona, Sify, Hathway, Airtel , BSNL, MTNL lure users initially with minimum plan packages which are reasonable and once they have plenty of users the plan is terminated and new plans are introduced with higher rates.
I hope these service providers realize that exploiting a user beyond their limits will backfire on them sooner or later and eventually they will lose their customers. I expect to see some good plans from all of these in the interest of all broadband users.
Dear Sir,
I was promised 600 kbps speed and i opted for it on 26, and till today your service personal has come here at least 5 times but could not get 600 kbps. I have discontinued hathway because i felt i could get more speed compared to 512 kbps. but now i feel i have been cheated or something is not correct with my connection.
The problem is like this: once you shutdown and start up the first 3 minutes you may get 600 or 615 kbps after which it drops down to 100 or 125 kbps.
If your technical staff is not able to rectify the same – I request you to return the full amount I paid, immediately and take back your box, above all I have been put into lot of trouble and many hours of sitting with your staff.
Please treat this matter as most urgent, and do the needful immediately.
I have also attached the speed test conducted for your reference.
regards
Raji Koshy
ID No: 1103124671
Last Result:
Download Speed: 184 kbps (23 KB/sec transfer rate)
Upload Speed: 54 kbps (6.8 KB/sec transfer rate)
Latency: 13 ms
1/29/2011 5:04:07 PM
Last Result:
Download Speed: 145 kbps (18.1 KB/sec transfer rate)
Upload Speed: 229 kbps (28.6 KB/sec transfer rate)
Latency: 41 ms
1/30/2011 9:57:02 AM
Last Result:
Download Speed: 92 kbps (11.5 KB/sec transfer rate)
Upload Speed: 58 kbps (7.3 KB/sec transfer rate)
Latency: 1808 ms
Sun Jan 30 2011 14:04:30 GMT+0530 (India Standard Time)
Last Result:
Download Speed: 259 kbps (32.4 KB/sec transfer rate)
Upload Speed: 240 kbps (30 KB/sec transfer rate)
Latency: 8 ms
Mon Jan 31 2011 09:24:41 GMT+0530 (India Standard Time)
Download Speed: 116 kbps (14.5 KB/sec transfer rate)
Upload Speed: 195 kbps (24.4 KB/sec transfer rate)
Latency: 1311 ms
Mon Jan 31 2011 21:15:30 GMT+0530 (India Standard Time)
Download Speed: 187 kbps (23.4 KB/sec transfer rate)
Upload Speed: 127 kbps (15.9 KB/sec transfer rate)
Latency: 13 ms
Mon Jan 31 2011 21:31:09 GMT+0530 (India Standard Time)
Download Speed: 159 kbps (19.9 KB/sec transfer rate)
Upload Speed: 221 kbps (27.6 KB/sec transfer rate)
Latency: 11 ms
Tue Feb 01 2011 07:24:25 GMT+0530 (India Standard Time)
Download Speed: 144 kbps (18 KB/sec transfer rate)
Upload Speed: 191 kbps (23.9 KB/sec transfer rate)
Latency: 64 ms
Tue Feb 01 2011 10:12:28 GMT+0530 (India Standard Time)
Download Speed: 107 kbps (13.4 KB/sec transfer rate)
Upload Speed: 58 kbps (7.3 KB/sec transfer rate)
Latency: 13 ms
Tue Feb 01 2011 18:38:20 GMT+0530 (India Standard Time)
after service
Download Speed: 154 kbps (19.3 KB/sec transfer rate)
Upload Speed: 232 kbps (29 KB/sec transfer rate)
Latency: 71 ms
Thu Feb 03 2011 07:13:45 GMT+0530 (India Standard Time)
Tikona is the best one for download between 12.05AM to 12.06AM.. i dont know y they r giving that much speed b\w that time.. i assure if u want to download something in that time , better u can buy the great tikona datacard.. And also the plans provided by tikona is reasonable.. very cheap and good.. But wat is the matter means u can make use of that plan only 1%. So think urself whether ve to buy or not.
I am having a VERY VERY…. BAD EXPERIENCE with Tikona Wifi Broadband services. The connectivity is very poor. Their services are very bad. They do not respond to complaints .No services at all. A Very BAD service provider. If you want to waste your money, time and energy you can go for this service provider.
Its my 10 days EXPERIENCE …………………………..
hello friends,
i am from sarita vihar new delhi.I bought Tikona connection last month.I am not satisfied with this connection.The problems in tikona new delhi is that
:::At the time when you by an unlimited plan they say it is unlimited but it is actually a limited one:::::
::: frequent disconnection:::
::: worst customet service ::::
thanks
akash gupta
so beware of such f
this is simply a sick n retarded service i hav ever xprienced… i paid my money on the 15th of feb n i have not got my connection till date…. area manager is not reciving my calls frm my num bt recives call frm sme other number…. tikona is a cheater
i want to file the complaint for the poor service of ‘TIKONA Digital Networks’. I strongly recommend never to buy the connection of Tikona Broadband.
I want a detail for tikona wibro wirless broad band connection dealer at chennai then plans
I have recently start using Tikona from 7th feb 2011 and paid a full payment of 1267 against my unlimited plan but that infact later on i discovered was not an unlimited plan a fake plan to squeeze the customer. From 15th feb till date i had been told that i had crossed the usage limit and my speed becomes painfully even it was earlier a SLOW stress as well. Now when i called customercare they are the most useless and fake persons to the company as they keep me hanging atleast 28min and just did not answer my query. when i check my session history it was totally fake and incorrect data according to my use. I am feeling so much stressful and disturbed as i have to complete my projects. Now i want to know is there any possible way to SUE the company and ofcourse TRAI should banned this FAKE company.
hi friends how are you
becuase i read all tikona & need able tikona connecatin
i think tikona mamber facing lots of problam with tikona in delhi and other state
i hope tikona service provider solve the all tikona member problams because i was intersted with tikona plan but after read all the problams i can’t decide which i selct
anup
new delhi
Hi
tikona Broadband is worst service NEVER GO for TIKONA Broadband friends……. Raghu Form Bengaluru,
Hi friends,
My word… Don’t opt for Tikona. The only reason why I say this is because the customer service is VERY BAD. I wanted to get Tikona connection. So I contacted the right people to get a connection. They got a fee of rupees 500 from me and said that I will get a connection within two days.
They came for the installation, but I was told that in my area, I cant have the connection (due to some technical reasons) . Okay Fine… but what about the amount I paid. Well, I was told that they will refund the full amount through cheque. (good temporarily)
There came the actual problem. After many days of calls and emails, I finally got the cheque but to see that they had changed my name entirely (from VISWESH to VIGNESH). Such careless people!!?
So I waited again. Sent mails after mails and highlighting my name in the mail so that they don’t mess it up again. But the pathetic customer service, could not even get my name right in the email(where I had already mentioned my name in bold letters). How can you be cool then. Now it has been about 6 months and I still have not received the money. You may think.. its after all 500 but what I see is the very poor customer service for a small problem as mine. I also work with customers, and I have learnt that customer service is of utmost important. It have been very disappointing that they treated me like this. I hope this is read by the people concerned.
hai one and all
i want to say about tikona serviece. It is nice and cheeper to the user. All middle familyes are benifited to that so i want to say thanyou tikona swerviece and continue ur service.
Hi All
i am a tikona briodband provider its really hel
The plans are too costly. Currently I am using 384kbps in 650 in Delhi Uttam Nagar. It’s Sify Broadband. So, why should I go with Tikona. Just because it is wireless???
I am using Sify since last one year and I haven’t got any problem due to wired connection. Tikona should think about it’s plans. Very costly…………
Dumbest service provider I have ever seen till date. Firstly their sales representative said many misleading statements and convinced me to buy the connection then they took more than a week to install the connection. U won’t believe but their software engineer took 8 hours to get the connection right in my laptop. And now its been two weeks that I am officially using the connection but their is no speed and I told them I want wifi but they installed lan saying we will install wifi next day. But I m still waiting for that next day. Thanks a lot to every tikona customer care executives and the software engineer and never forget the real hero the sales representative who name is sandeep singh who mislead me to buy the broadband connection of tikona. My reccomendation never even talk about tikona. Rating 0 out of 5 …
well i use Bsnl 2g service in UP i have cracked my SIM now i get 300kbps speed at rs 51 for 1gb validity is 15 days coz my usage is around 10gb mothly so i have to recharge it many times but speed is awesome …there is a minor problem …when bsnl server is down ..it didn’t even give 1kpps speed and in every months there server gets down for 3hurs to a 1 day …other things r just great well i won’t tell you how to crack a sim ..but i can you hints you need a s60v5 HSDPA compatiable Nokia mobile like 5800
,5230 etc nokia pc suite n on win 7 u need an hot fix called kb925681 a bsnl 2 g sim (cracked one ) some little hacking….n u r done …its 300-350kbps …sorry can’t tell u the whole crack coz its taken me 3 years to invent this…
The services of Tikona are worst. If any any one ask me about rating for this company then i will give them(negative marking) -10 out of 10. I did more than 40 complantes to their customer care & 3-4 complant to Nodal officer but i got responce for first one only after 04 days of complante. After all i did give a request for disconnection; now i am very happy after disconnection.
The Great thing is that if your connection is not working & you call to customer care, they will say you that your connection is working properly; if will coplante then they will told you that you get an SMS within 06 hours but, i never recives a single SMS from them & they will tell you that within 24 hour we will solve your problem, but the will reach at your hoe after 3-4 days normaly in spacial cases it will take more than a week.
Customer id: 1103373656
False promise and worse customer care:
At the time of taking connection sales executive begged me like hell to take Tikona instead of Reliance connection and offered me 4 months free if i pay 2000+Rs [i dont remember the exact number but its 2k+] for 1 mbps unlimited connection where i need to pay 1099 from 5th month.
After a month i started getting calls from tikona customer support and they started harassing me and my family to pay the bill! They forced me to get there sales representative number who gave me the connection and asking me about his whereabouts!
Tikona customer support is too worse , talking hard like customers are there slaves.
WARNING: NEVER BUY TIKONA!!!!!!!!
hi sir/mam good evening,
this is jagadeesh from kukatpalli,
i want to know abt the tarriff plans for wi-fi connection pls send me that details regarding that wi-fi,
i need the info abt wat is the installation fee and monthly rental..
Hi,
do not fall into Tikona trap. They promised me everything and took the money and i am yet to get my connection. I was assured of refund but iam yet to get the same. The officers do not bother to pick the phone. To add insult to injury they send me SMS to drop my monthly cheque in any ICICI Bank. I do not know if Tikona even exists. It could very well be a ghost enterprise out to cheat customers
victim
hello ,
this is pradeep , i am residing in annapoorneshwarinagar i would like to have a broad band connection ,
contact
pradeep
#77,1st main,4th cross r.h.c.s layout
annapoorneshwarinagar bangalore 91
ph 984486619
id no 1103485599 connection name M.Govindarajan contact no, 09443444389, 09042967629 connection date 26th, march,2011, Opted plan:QUNLTD 1649 Ist amount paid RS 2095, instead of my opted plan your office alloted plan UNLTD 1399. This is your staff error, I use net domestic purpose only pl immediately change to my option and amend all bill. Since 45 days, I have complaining to your madurai and chennai office and no response from there. If you change the plan as per my option, I shall continue other wise pl disconnect
hey guys , i would suggest u not to take TIKONA , as i’m facin a lotta problem with the speed as well as customer care ….. they dont respond to ur problem …. and they dont even hav the facility of collection of bill frm hme … itz toooooo bad !!!!!!!!!!!!!!!
Hi,
I am sorry to state that this company is not providing proper service. I had taken their connection of plan Rs512/- pm in april 11 and since then am feeling connectivity problem. I am residing in an apartment on top floor and the best part is that the company has installed a connection signal tower on my roof and have connected me with wire direct to my system. I mean there is no wire less connection or attachment in between, even then they could not provide regular connectivity. In stead, there tech persons always make childish statements like sir, total system is down, your explorer is corrupt etc. I suggest pl. do not opt this connection.
Hi
I took the TIKONA CONNECTION in OCTOBER,2010.
Since then every month i have to call up the costumer care for around 100 times then also there is no help from there side.Since last 1 month I’m getting speed of 0.9KBPS, i never knew Tikona Internet service is so fast….i bet u guyz u will not get such a high speed internet any where else in the Whole damm world……!!!!
These people are least bothered about the after sales service.Also the bloody service executives don’t know how to talk to the costumers.Without using the internet also im getting a bill of 1200 bucks,n this time im not gonna pay the bill. What ever they wanna do,they can.
So theres a sincere request from me that please don’t get lured by the kinda ads they give n what all things they promise.
Dear Sir/Mam,
I Wanna Know abt ur Tikona broadband connection in Indore………..
Thanks……..
Javed Ali
Dear Friends,
Please don’t go for Tikona broad band, It is just useless internet speed and service is also ridicules.
I am using tikona broadband since last1 month but it is very slow and they are not able to solve this problem still. My other two friends are also facing same problem.
Tikona is just useless.
Siddheshwar
sir please send me the details of tikona unlimited plans for 6month and for yearly.
can we connect 3 laptop at once with unlimited plan.
thank you
PLEASE PLEASE DO NOT TAKE TIKONA CONNECTION. THEY ARE REALLY TECHINCALLY POOR PEOPLE. NOT ABLE TO PROVIDE ANY TYPE OF SUPPORT.
have you any plan with static IP facility for commercial use at gaur gravity vaishali ghaziabad UP and its rental.
pl suggest suitable plan for broad band having static IP facility and rentals
Need an adress of Tikona service center, poor service no responce to the complaint made by me, frustrated
I recently owned Tikona broadband connection and believe me guys its has the worst services I have ever dealt with.
1 Wrong communication at the time of selling connection
2 Worst service along with modem delievery.
and lots of things like not picking phone when calling them for commitment they did..
Same worst experience… I got the connection recently(Aug 2011), Tower is not even 50 meters from my home.
After blasting the ASM of Tikona I managed to get the connection.
Not even 10 days used, not downloaded even 1GB of data(Promised upto 3GB 2MBPS speed) speed came to 50 to 50 KBPS. Never go to Tikona.
currently i m using hathway limited Plans 4GB download limit in 4 month for Rs 1200 2mbps
I Want to know about your Limited & unlimited Plans
Plz forword me your Tariffs plans chart .
currently i m using hathway limited Plans 4GB download limit in 4 month for Rs 1200 2mbps
I Want to know about your Limited & unlimited Plans
Plz forword me your Tariffs plans chart .
Mumbai
Get a Tikona broadband connection on 9818598526 in Noida Greater Noida Ghaziabad Gurgaon Faridabad in chipest cost with the best service.
Hi all
let every one be advised that TIKONA wireless is a pain in the neck affair. My story is a bit different and i advice all the troubled people to follow what i did. First of all contact the nodal officer of your state , send him a few mails and keep proof of them(get the mail ID from the help line). This might make things move in the right direction (dont bet on it). If they fail to solve your problem then send a legal notice to the head office and the local office with RPAD. If they still fail to respond ,then file a case in the consumer forum , which is what i did in mysore and I am very proud to say that in a matter of 8 months my case was settled and the court has ordered TIKONA to pay back my money with interest. Not only that the consumer court has ordered for damages as well (penalty). Now I am very happy that in a small way I have taught TIKONA a lesson. I hope many will do the same in our own interest to stop being taken for a ride. If required I can provide help/advice in my small way if required by anybody. Mail me at javeedcare@hotmail.com if you require a order copy. Time to give them right back.
javeed
Worse service ever. Really cheap service..
hi,
Can u tell me the unlimeted plan in details on my mail
& other plan also:
I have taken aplan of 699rs. plan recently. in starting days I was getting 80KB/S downloading speed as they promised me to give this speed as per thier tarrif plan. But now I am getting 15-20KB/S downloading speed. I know you all currepted not going to do anything ,I’ll be getting this slow downloading speed so I can do just one thing that is I will leave this tikona.
they are providing me 12KB/s downloading speed on plan of 699 unlimited tikona walo you all are chor, currepted,kawadi salo bheek manglo I think it is better for you all once again you all are chor ,kawadi bheek manglo
Do’t Take Tikona broad band in Bangalore region, its very worst broad band speed and no customer support. For new connection its better, but unsubscribe of your broad band its very headache. The billing date also not from the your taken time means eg: New connection is installed on 15-09-2011 but your payment generates on 26-09-2011 your losing 15days connection.
I suggest to all Do’t take the Tiiiiiiiikona internet broadband service…………………………….
hi
Tikona campany nioda
aj0ay ( Tikona) i want tikona broadband connection in mumbai can u give me a contact no..
plz give me urgently
hi
Tikona campany nioda
i want tikona broadband connection in mumbai can u give me a contact no..
plz give me urgently
ajay 10/10/2011 at 17:06
Your comment is awaiting moderation.
hi
Tikona campany nioda
aj0ay ( Tikona) i want tikona broadband connection in mumbai can u give me a contact no..
plz give me urgently
hi
Tikona campany nioda
i want tikona broadband connection in mumbai can u give me a contact no..
plz give me urgently
hi
Tikona campany nioda
i want tikona broadband connection in mumbai can u give me a contact no..
plz give me urgently mobil no 8860005530
Sir i want the details of tariff plans in bangalore… both advance and usage charges
One of the leading broadband offering companies, Tikona has indeed proved its worth as being a reliable partner when it comes to broadband connections. I have had the internet connection for quite some time and I am pretty satisfied.
I use Tikona wi fi service, and it has exceeded my expectations in the last few months. Quite strangely some of the best names in the industry could not delight me as much as this connection did. Looking forward to up gradation though!
Superior speed, no security hassles and control on bills. Tikona takes care of every aspect that a customer faces while hiring any broadband connection. They have indeed evolved out to be one of the leading players in the market.
Lets Congratulate our Team mate “Mayuri Changle ” for solving customer ‘s problem in such a wonderful way with such great follow-up and prompt service that customer is bound to Appreciate her.
please call to 8008302199 ,i am interesting to get connection
One of the worst service i have ever used…
it is so frustrating to use this service.
A executive came to my home and collected the cheque and the cheque got credited on to there account with in 5day and no one turnedup untill 7 days and one fine day a engineer comes with an antenna and he says that there is not connectivity at my home, but the person who collected the cheque informed that he can see the antenns from my home and he promise that i will be getting a minimum of 150Kbps of download speed.
after this a person come to my home for providing me the demo and he confirmed that there is no signal at my home and the refund payment would take minimum of 30 working days and it is also not confirmed.
Never use “Tikona Wireless Broadband ” and the customer care people they know only once work “Sorry for the inconvenience caused to you” and they will provide the other contact number stating that they are not the correct person to contact and they will ask us to send e-mail and no one will respond to the e-mail.
Hi All,
I am planning to take a new Broad band connection….Please let me know which one is good……….
TIKona..
Hi it is a waste serivce that i have been exprinced in Tikona
I want your conection at BHOPAL (M.P.) pls contact ASAP.my no. is 748969680
Now a days, Tikona has started cheating the customers.
They collected money from me on the name of a new connection but never installed a connection.
My Cell# is 8595028893.
Thanks,
Satish Mehta
I am interested to know tariff plans of broadband speed for unlimited use at reasonable and competitive price for use in karve nagar pune
TIKONA BROADBAND – WORST BROADBAND SERVICE PROVIDER IN INDIA
The story starts on 16 Nov 2011. It was a black day of my life when I thought to get Tikona broadband. Sales man visited to my house and given a plan to me. The salesman gave a demo to me and shows me a download speed of 480 kbps. I was very happy to see that speed. After 2 days engineer installed the broadband at my premises. It was working but I was getting a download speed of 40-50 kbps. I took a plan of 2 Mbps in which downloadable speed should be 256 Kbps but I was getting only 40-50 Kbps speed. On 20th nov 2011 when I returned from office and tried to connect to internet, it was not working then I checked that the connecting was not coming in LAN wire. I raised a complaint to customer care. After doing so much follow up calls after four days they sent an engineer to check this.
Their engineers are also the worst in the country. Their engineer did not inform me anything. When I called him to ask about the problem then he informed me (I was lucky that engineer picked my phone, generally they do not pick phone calls) that Tikona device is stolen from the roof. I was shocked to hear this. No body else then Tikona can use this device so why this device was stolen from the roof. After doing a research on net I came to know that it is a very common thing that Tikone devices are stolen. These devices are stolen by Tikona persons then they ask customers to pay for the new device. This is their business.
After this I again called to customer care and informed this. The customer care executives are also very rude. They asked me to file a FIR and send them a copy of it. I was not ready for it. When I forced them then they agree to install a new device but nothing happened. No one installed the new device. Finally after so much fight they installed the new device but I never got satisfaction with the service.
Again after one month same thing happened. The tikona device again got stolen and called to customer care to install the new device. They took one to install the new device. I daily call to customer care related to speed and internet issue. Finally on 31/1/2011 I took a wise decision and get the connection disconnected. By this way one can only get rid of TIKONA broadband.
I request the people of India not to take TIKONA broadband in any case otherwise you have to suffer. I would also like to request TIKONA to close this company and make peoples life happy. GOD will bless them.
I stay in BTM 1st Stage, Bangalore.
Taken Tikona connection a month back. I have no words to explain the stupid net provider by name Tikona.
It has one of the worst Customer care service along with pathetic speed. They cheat you in all the ways possible. No proper billing system, demo person takes extra than usual where ever possible, attaches the nano receiver on other building saying signal is low, full fluctuation of signal, have false tikona speed test web page which shows fabricated speeds. Upload speed will be too low all the times.
You regret the connection if you take it. (Only if you are in Marathahalli, Bangalore it is little better)
hi i am abinash. from Bangalore. sales person are giving full rung commitment. plz all my friends, all my dear be careful about in this connection OK last 1 mount i booked one connection. that time sale person told u can use 2system same time. when installation person came that given only one connection .
tikona can not provide wifi connection
dnt take tikona..this is the worst service that i never seen…in my life uinstead of thi take BSNL.
Please don’t go for Tikona. That is very big cheating company.
After taking the advance they required 1 month for installation & within that time they will not receive the phone call also.
I’m fed up witih Tikona customer care.
I had requsted to keep my internent connection in safe custody and customer care executive forgot the same. Later bill generated for the entire month for full amount. I would have called at least 25 times to resolve this issue. Still it is not resolved. Every time I would be promised that someone from tikona would call me or my problem would be resolved today before 4 PM, like that. A series of false promises. I fed up with their customer care and stopped calling them. I am waiting my connection to be disconnnected as I do not want to make the full month’s amount without using their internent connection.
Other than the worst customer care service, rest all things can be considered satisfactory. At least not bad for the amount what we are paying for their internet connection.
hello frends i am using it i m not satisfied with it .they charges more than they show in their plan .just example if u take rs. 550 plan and u browsing internet for 1 month and after 1 month u will see that ur bill is above 700 .so i will warn u that dont rely on it bcz i m also going to through it to my computer…………if u want t oask any about it then send email on my gmail a/c which is.. “divinemyself@india.com”
tikona. service is useless..no commitment in the employees talk big and then they don’t pick up the phone also..waste of money…please do not go for it.
also the technicians are the worst..take the money and no response..even if you tell them you are going to complain they say its o.k. because they know even the top ones are fraud.
My tikona internet connection is very fast and i have never encountered a network outage till date. The customer care is also very prompt and helpful.
I recommend everyone to buy a tikona connection if they are looking to change their connection.
Tikona is the worst connection i ever had. They are lacking in every aspect. I am under 2mbps plan but i am getting only 1ookbps speed. In spite of lot of complaints there is no one to listen and they are least bothered with your complaints. The billing is pathetic if you want to experience the same please opt for Tikona
place: bangalore
Worst service i have ever seen, last week only i took tikona 2mbps connection, first 4 days it was good stable speed in browsing and downloads, later started problems just to open google it was taking 30 seconds, now frequently server is down, many times it will not show login page to, and some times it wil take more than 3 to 4 minutes to open login page itself. i tried to call customet care so many times, always waiting time is more than 5 min and some times it wil say all executives are busy and it automatically gets disconnected.
I am facing problem from 10th aug, after I login in tikona page and if I browse new page, again I am redirected to tikona login page. same problem was there for 2 days days, now every 5 to 10 min it is asking login again and could not use net and could not talk to customer care too so i mailed to customercare@tikona.in regarding the issues, but till now no reply to mail or not calls too(have registered for call back twice in tikona customer care number)
dont take the connection….
bakwas network….
you wont get the promised speed
and u wont get the response from customer care also
i strongly recommend not 2 take tikona connection.
Please send me the latest Unlimited Plans.
Hi Friends, I was using Tikona internet services & truly speaking that was the biggest mistake I made.
I was using “ADULM4096″, which says 4 Mbps speed, but the average seems to be somewhere 2 Mbps or less, Although on some of my lucky days, speed went as high as 2.5 Mbps.
Their internet services were most of time down & on calling the customer care, the usual answer was always the same: Tower maintenance.
I disconnected my connection on last march, but I am still having a hard time to convince their customer care that I have no dues left, even though after getting a signed full settlement letter, i have to run to their individual departments to show the proof that I am no longer using their services.
Guys, please don’t just see the cheap prices, look for the value. For Tikona, I will say, It is just a hype & all fuss..
Don’t do the same mistake, which I did.. Look for some reliable internet service provider, even though you have to shell out a little extra bucks, but you will excellent connection, customer service & not to forget, peace of Mind…….
Don’t ever take TIKONA………….WORST INTERNET SERVICE PROVIDER
Hey guys, I live in pune. I had a tikona broadband connection. And now i regret it everytime.
They will make ur life hell.
I disconnected 6 months ago also they took their device.
But now they are threatening me that they will file a case against me, even i cleared all my dues.
I HIGHLY RECOMMEND, DONT GO FOR TIKONA,
WORST SERVICE PROVIDER IN PUNE.
Tikona The Looters and makes FUN of customers
Beware Of These Cheaters and Looters…………..
One day, on 17th Dec, I got no network. Had a red cross symbol. So reported complaint through mobile. Waited for a day. Meanwhile checked my connection on our apartment terrace. Found that someone removed a Tikona’s receiver device, through which they have given 2-3 connections in our apartment. All other companies devices were there. So thought that, Tikona service engg. must have removed this device.
And I got call from service engineer on 19th Dec. I told the reason of no network so that he can bring that device to fit. But reply was shocking. He told me that, device is stolen. So I need to file FIR for that. However I told him that, this device is not mine, its of Tikona. Tikona has provided 2-3 connections through this device. Then he told me that device is stolen from our apartment terrace, so I have to file FIR. Then I told him that, there is TIkona’s server also on our terrace, and if that get stolen, then?
he had no reply, he asked me to contact Tikona call center.
So I contacted Tikona call center on 19th Dec, Reply was same and my questions were same. Hence finally call center guy raised new technical complaint in the system and told me that I will be called from Tikona’s Tech Department.
On 23rd Dec(yasterday) I got a call, asking do you want to disconnect Tikona? I was shocked. I asked him who told you, that I want to disconnect? He replied, no one told him that and this may be mistakenly generated by system.
From all this experience, I found that Tikona is not in any mood, to resolve my problem, by fitting their receiver device through which they have provided 2-3 connections( and can provide around 10 connections) in our apartment. whenever I call their Customer care/Service Engineer they create frustration with funny answers.
Looks that, these devices are stolen by Tikona persons then they ask customers to pay for the new device, as no body else than Tikona can use this device. This is their business.