Thread: how to check BSNL telephone bill

Could anybody tell me how to check my telephone bill online before hardcopy of the bill arrives home. I checked bsnl website but didnt understand it

in which State/Circle/Town?
Post screenshot as jpg picture and upload at tinypic.com or imageshack.
Usually the total bill amount only shown.

Originally Posted by essbebe

in which State/Circle/Town?
Post screenshot as jpg picture and upload at tinypic.com or imageshack.
Usually the total bill amount only shown.

i stay in alwal, secunderabad

As a user in Hyderabad/(Secunderabad)
check in selfcare portal VAS options.
I cannot access the pages meant for Hyderabd users only.
Specimen page http://i50.tinypic.com/xgf9sk.jpg

it only show 750 active, i want to know my telephone bill

In kerala, it's by dialing to 1500 (toll free). We can know our unbilled amount. Please try it. I don't know whether it work at Hyderabad.

Originally Posted by Aboosoft

In kerala, it's by dialing to 1500 (toll free). We can know our unbilled amount. Please try it. I don't know whether it work at Hyderabad.

in hyderabad too it works but through it we could only speak to Customer Care donno whether we could know about our bills

@jaishankar
The total telephone bill is shown in the web site.
( BB usage as Misc )
if you want details of the STD ISTD calls
you have to apply seperately, and you may get it in web site and along with printed bills.

Post link for screen shot ( JPG) of the page
which you see in your selfcare website..

try this site: (add http before the text below, i cant enter url)

portal.bsnl.in/celloneduplicate

Give ur mob number and Account no. (you will get this number from any previous bills)

voila.. enjoy.!

Well last month, BSNL has slapped me with extra usage bills. It was also getting reflected in web usage but i was sure something is wrong as i never used it.

However i had no proof , i paid bill.

But started observing usage also subscribed to their usage SMS service.

Not to mention , usage mention in SMS and Web Log DOESNT MATCH for sametime line.

Here are proof.





SMS showing Higher usage as of 26 March 10.





Weblog showing Lower usage as of 31 March 10.


How can take up this complaint. I am sure, they have cheated on me last month also.

Guys .. just be aware....

@idea
Please avoid multiple posts in different forums
delete your message here.

Originally Posted by essbebe

@jaishankar
the total telephone bill is shown in the web site.
( bb usage as misc )
if you want details of the std istd calls
you have to apply seperately, and you may get it in web site and along with printed bills.

Post link for screen shot ( jpg) of the page
which you see in your selfcare website..

i want to know the detailed landline telephone bill?

check in your usage portal.
mention town/city/circle.
Local calls are not usually listed.earlier used to provide printed copy
on payment of Rs 10/= each month.