Thread: Unstable Internet connnection

I am using BSNL Type II teracom modem .But for the last four days it is connecting for 5-10 sec and then DSL light blinks internet light goes off or red... Sometimes connection is coming upto half an hour but Internet light is always blinking...
Whether it is modem problem or connection problem?
How to check that....

post connection status page as screenshot jpg attachment here.

for use in forum:
http://www.indiabroadband.net/comput...tml#post315289 (Monitor Screen Shot)

monitor is showing server not found
Internet light itself goes off or red

Teracom Type-II ADSL MODEM MENU

screenshots etc
http://www.indiabroadband.net/bsnl-b...tml#post283205 (Teracom: essbebe's compilation)

1. Check using a friend's modem. Might be a modem problem.

2. Toggle between PPPoE / Bridge and check.

3. Try bridge mode and check what error is it giving.

4. Reset the modem to factory settings and configure it.

To reset, press hold the reset button (normally will look like a hole on the rear side of your modem. Press hold using a ball point refill for say 30 seconds when the modem is ON).

5. Post your SNR and attenuation values.

Thank you i will tried with my friend modem but i don't know how to configure that I will post the model of my friend modem please help me in configuration

Sure. If it is same modem, simply change the username and password to yours by " editing " 0_35 entry in " internet connection ".

Or you can use this guide

Teracom Type-II ADSL MODEM MULTIUSER CONFIGURATION

Please mention your current mode. PPPoE or dialer ?

Post your SNR and attenuation values.

If your friend's modem is working, reset your modem to factory default and configure using the guide.

All the landlines in our hostel is dead i will try when connection comes....................... thanks

Originally Posted by mohamedasique

All the landlines in our hostel is dead i will try when connection comes....................... thanks

No problem. Take your time

today i checked with my friend's modem same problem exists in my lap and also i checked my modem in his computer it works fine..............i hope it is BSNL connection problem...........is it enough to complaint via 1504 ?.......

1. Check splitter and ethernet cable. Make sure they are not faulty. If you have a spare, use it and check. Bypass splitter, connect the line directly to the modem and check.

2. Also check the power adapter of your modem.

3.

same problem exists in my lap

Checked using ethernet cable ? Report the status.

4. Try complaining here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

thank you very much.....I used same ethernet cable and splitter while checking with my friend's modem so i will change those things & check by today while checking my modem in his computer i used my adaptor so i hope adaptor is ok components are ok ................

Ok, try talking to the SDE about the issue. Call customer care and ask for his no.

I tried with direct connection without giving to splitter even then same problem exists..........yesterday i registered a complaint but still they didn't come........expecting them by today.........

Could you post me how to connect via bridge mode..............Still BSNL persons has not come...i m cslling them daily...........

Originally Posted by mohamedasique

Could you post me how to connect via bridge mode..............Still BSNL persons has not come...i m cslling them daily...........

Complain here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

To switch to Bridge mode, simply edit the 0_35 entry in the modem's " Internet connection " page change the mode from PPPoE to Bridge.

If nothing works, a written complaint with acknowledgement to Nodal officer and / or Appellate authority will work. ID, phone no and address behind your bill. Call them and seek help.

thank you dilip..........i will try