Thread: PC restarts while using Internet

Hello everyone,
for past some days i have noticed that my pc restarts automatically while browsing internet. Its happening more frequently now. I read some websites including miscrosoft where they say the modem driver could be faulty. Please suggest me how can i fix the modem driver.

for past some days i have noticed that my pc restarts automatically while browsing internet. Its happening more frequently now. I read some websites including miscrosoft where they say the modem driver could be faulty. Please suggest me how can i fix the modem driver.

1. Mention your ISP.

2. Which OS do you use ?

3. Mention modem - model and make. Which mode are you in ? Dialer or PPPoE ?

4. Do you use WiFi or ethernet ?

5. Does the modem restart as well ?


To do


1. Try safe mode and see if it is happening.

2. Reinstall network adapter driver.

3. Switch between PPPoE and dialer. See if there is any difference.

ISP BSNL LandLine

2. Which OS do you use - Window xp sp3

3. Mention modem - model and make. Which mode are you in ? Dialer or PPPoE ?
Siemens c2110 , PPPoE

4. Do you use WiFi or ethernet ?
I am not sure but its coming through my landline Phone. its ADSL maybe

5. Does the modem restart as well ?
No modem does not start. my pc restart automatically.
And after posting this thread i did one thing...
I went to my computers/properties/advanced/startup and Recovery/unchecked automatic restart.... On doing this my pc does not restart but the display goes off while other components (hard disk, processor,fan etc) are still running.

Please help its happening very often now.

Would have been nice if you gave feedback on suggestions.

4. Try system restore to an older date when there was no restart and check.

Do not connect to Internet and carry out routine
maintainance tasks.
Ccleaner from filehippo.com
http://filehippo.com/download_ccleaner/
RUN AV application and scan fully.
Feedback if same problem again.

Modem driver could mean LAN ethernet card drivers.
From same website download application for updates.
http://filehippo.com/updatechecker/

Thanks Dilip, sorry i am new to this forum. How can i give feedback? i added your reputation. No problem occured on running windows in safe mode. It was occuring once in a while since a long time now that its happening frequently i started taking notice. so restoring will be like 1 month back or more. How can i reintall network adaptor?

By feedback, I meant try the suggestions and update the result.

To update the driver, go to device manager > LAN card > Properties > Driver > Update / Uninstall driver.

You can also use motherboard driver CD or Windows update to update / re install driver.

Do try Ccleaner and see if there is any difference.

Thanks for the reps.

Originally Posted by essbebe

Modem driver could mean LAN ethernet card drivers.
From same website download application for updates.
FileHippo.com Update Checker - FileHippo.com

Does that update driver too ? I thought it is for software updates.