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Digisol Modem giving trouble!

  1. #1
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    Default Digisol Modem giving trouble!

    I have a Digisol DG-BG4011 N ADSL modem with BSNL BB conn ( Rs675UL) which is now 5 years 6 months old.It was ok till now.This morn(22nd jun)it has been behaving strangely.the internet green LED suddenly goes red then goes off along with the DSL LED.after flickering for a minute all the green lights are coming on.The WLAN light is ok.Does this indicate trouble in the modem?Does it require resetting and /or reconfiguring?In Mysore BSNL are no longer supplying the modem.This was bought by me and installed by the seller's serviceman.why the modem is disconnecting and reconnecting with INternet by itself?does it indicate modem is about to fail?Do I have to visit 192.168.1.1 for reconfiguring it?DO I have to press the "reset" button at the back before proceeding further?I would like guidance from experienced persons.Thanks in advance!

  2. #2
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    This seems to be a case of poor line quality which may have been caused by recent rains may be. You should call BSNL broadband customer care and get them to check your line. I dont think there is anything wrong with your modem.

  3. #3
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    Quote Originally Posted by Admin View Post
    This seems to be a case of poor line quality which may have been caused by recent rains may be. You should call BSNL broadband customer care and get them to check your line. I dont think there is anything wrong with your modem.
    Hello sir! Thanks a lot for your quick response!In fact I called bsnl cust.care and told them the problem!the linem,an came checked the line and then went into 192.168.1.1- advanced- ADSL- enabled g.dmt and apply.the modem got reset and came back online by 2pm today.till now 9-45 pm it is ok.he said aomething about line attenuation.Do u make anything out of it sir?

  4. #4
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    We have an excellent guide on this forum : SNR Margin and Line Attenuation - What do they mean?

    Please log into your modem and check what stats show up and compare with the guide written by Just4kix.

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