I have been user of Tikona for 2 years and initial 2-3 months it worked well later I had to log a complaint at least thrice or four times a week for no proper connection or no connection at all.
Tikona is a fraud company who will repair ur connection when u threaten them if disconnection and it work well for week or two max.
In October 23rd 2016 the connection stopped working when I logged a call for disconnection technican pleaded to get it repairs since I have already paid for my charges n agreed it will be disconnected by the end of billing cycle. Even after me telling them to disconnect as I m not bothered about the money paid they continued to haras me for getting it repaired. And now they have charged me for Nov'16 cycle as well and continuously harassing us for payment. They are so shameless n fraud that they have also charged late payment fee.
This is the complaint of others in my building too. Please don't take Tikona for broadband, it's the worst ISP.