1. #1
    Bronze Member

    Join Date
    Feb 2010
    Posts
    104

    Default Huawei UMG 1831 21mbps modem giving <1mbps

    Hi,

    I just bought a Huawei UMG 1831 modem which says it supports 21 mbps(for future networks of course). I bought it knowing that BSNL 3G for now supports upto 7.2mbps. And i've seen my HSDPA enabled mobile phone giving speeds upto 4mbps.

    But when i connected this modem, its giving less than 1 mbps even on download accelerators. Is it just network congestion or some problem with modem? I also saw that its updated to the latest firmware: 11.826.03.01.420

    Anyone with the same modem ? I need help guys, i'm using it in bangalore. As i've said, my 3G mobile gives speed upto 4mbps. Any inputs will be appreciated.

    *P.S: But this modem doesn't come with any manual or warranty, it comes in just a small carboard box, on which 21mbps is pasted with a separate paper. Is it like those pen drive scams claiming 100000000... GB capacities? To make it worse, huawei doesn't have any websites with info on these modems, like other mobile phone websites have.

    Come on guys, no one with any info?
    Last edited by einstein0072004; 15th January 2011 at 09:57 PM. Reason: Automerged Doublepost

  2. #2
    Bronze Member

    Join Date
    Feb 2008
    Posts
    245

    Thumbs up

    Quote Originally Posted by einstein0072004 View Post
    Hi,

    I just bought a Huawei UMG 1831 modem which says it supports 21 mbps(for future networks of course). I bought it knowing that BSNL 3G for now supports upto 7.2mbps. And i've seen my HSDPA enabled mobile phone giving speeds upto 4mbps.

    But when i connected this modem, its giving less than 1 mbps even on download accelerators. Is it just network congestion or some problem with modem? I also saw that its updated to the latest firmware: 11.826.03.01.420

    Anyone with the same modem ? I need help guys, i'm using it in bangalore. As i've said, my 3G mobile gives speed upto 4mbps. Any inputs will be appreciated.

    *P.S: But this modem doesn't come with any manual or warranty, it comes in just a small carboard box, on which 21mbps is pasted with a separate paper. Is it like those pen drive scams claiming 100000000... GB capacities? To make it worse, huawei doesn't have any websites with info on these modems, like other mobile phone websites have.

    Come on guys, no one with any info?
    First the latest firmware is not 11.826.03.01.420, but it is Firmware v11.831.05.01.420.B427.

    Secondly there is lot of speed fluctuation on weekends i have seen lower speeds as more users are doing downloads compared to weekdays where speeds are better.

    The download speed would also be dependent on the tower you are connecting to and the speeds it is capable of as u cant get 4Mbps download speeds from a 3.6Mbps tower.

    U can use MDMA to check the connected speed and the type of signal, signal strength and other details. Download link MDMA - a Mobile Data Monitoring Application

    The warranty is given by some sellers for 6 months and some more also. Usually all these modems are getting imported from outside.

    It is no pen drive scam, the modem supports 21Mbps speeds, your network should be capable of transmitting such higher speeds for the modem to work, if the cellular network is not giving good speeds you cant blame the modem.


    Also all the details of the modem are available online and on many forums if you google the same. Read on the top of your modem it says T mobile. Read on the back of the modem it says name : web connect rocket.

    this is a tmobile US modem and all the details are already present on the T mobile site along with firmware updates.

    Here are the links -

    http://www.t-mobile.com/shop/phones/...B-Laptop-Stick

    http://www.t-mobile.com/webconnectupgrade/

  3. #3
    Bronze Member

    Join Date
    Feb 2010
    Posts
    104

    Default Thanks.

    First of all, thanks for patiently giving all the information.

    I know if network doesn't support, one can't blame the modem, but the thing is that my 3G mobile phone gives speeds upto 4mbps.

    Anyways, i'll use the network tools you've suggested. And btw i thought it was a huawei modem, as i see now, only the box says huawei, there is no huawei logo or name on the modem itself. Maybe huawei manufactures for T-mobile.

    The mistake i made is to search huawei instead of T-Mobile!

    I am less than 1Km to the tower, so i don't know why i'm not getting good signal. The modem has an external antenna slot. But where to get the antenna itself? I extensively searched yesterday, only some ebay sellers have hefty priced antennas. Also tried a 5 metre USB extension cable, it couldn't read the modem itself due to reduced current because of more resistance of wire. Other users also have reported that with USB cable extension.

  4. #4
    Junior Member

    Join Date
    Jan 2011
    Posts
    3

    Default HUAWEI UMG 1831 21 Mbps modem

    it's not compulsory to use the native software of T-Mobile which comes in the modem,I have bought the same modem HUAWEI UMG 1831 from 3G Store in bangalore & i have been using it with a huawei software called Mobile partner & there is no fluctuation in the speed,This mobile partner software is really cool.

  5. #5
    Junior Member

    Join Date
    Jul 2010
    Posts
    52

    Default

    Quote Originally Posted by dushie View Post
    First the latest firmware is not 11.826.03.01.420, but it is Firmware v11.831.05.01.420.B427.
    .......
    .......
    Here are the links -

    http://www.t-mobile.com/shop/phones/...B-Laptop-Stick

    http://www.t-mobile.com/webconnectupgrade/
    Thanks for the links. But not able to d'l the software as it keeps asking for a 10-digit T-Mobile phone number. Moreover, the downloader only mentions a d'l manager. There is no FW. The first image in the list has FW, but it is listed as UMG181 & the image does not match the UMG1831. Any ideas ?
    PS: My firmware (UMG1831) is 11.826.03.01.420 (according to MDMA)
    Last edited by rvishu; 17th January 2011 at 07:58 AM. Reason: URL not displaying properly

  6. #6
    Bronze Member

    Join Date
    Feb 2008
    Posts
    245

    Thumbs up

    Quote Originally Posted by rvishu View Post
    Thanks for the links. But not able to d'l the software as it keeps asking for a 10-digit T-Mobile phone number. Moreover, the downloader only mentions a d'l manager. There is no FW. The first image in the list has FW, but it is listed as UMG181 & the image does not match the UMG1831. Any ideas ?
    PS: My firmware (UMG1831) is 11.826.03.01.420 (according to MDMA)
    To download the software from the upgrade link Unsupported Browser it will ask for a tmobile no where this generic no can be used to download the same 6156680000.

    You have to scroll down and get to web connect rocket laptop stick and get software icon.

    Put 6156680000 as the t mobile no.

    Then download the : -

    T-Mobile webConnect Rocket USB Laptop Stick Firmware v11.831.05.01.420.B427 Windows XP, Vista, Windows 7)

    Once downloaded run the setup, before upgrading firmware you need to ensure that sim is not in the modem and no other program is using the modem. Also there should be no power loss or failure, ensure you have the modem connected in the rear usb ports also.

    Finally if your modem is working fine then no need for upgrading the firmware.

  7. #7
    Junior Member

    Join Date
    Dec 2010
    Posts
    47

    Default

    Quote Originally Posted by dushie View Post
    To download the software from the upgrade link Unsupported Browser it will ask for a tmobile no where this generic no can be used to download the same 6156680000 begin_of_the_skype_highlighting**************61566 80000******end_of_the_skype_highlighting.

    You have to scroll down and get to web connect rocket laptop stick and get software icon.

    Put 6156680000 as the t mobile no.

    Then download the : -

    T-Mobile webConnect Rocket USB Laptop Stick Firmware v11.831.05.01.420.B427 Windows XP, Vista, Windows 7)

    Once downloaded run the setup, before upgrading firmware you need to ensure that sim is not in the modem and no other program is using the modem. Also there should be no power loss or failure, ensure you have the modem connected in the rear usb ports also.

    Finally if your modem is working fine then no need for upgrading the firmware.
    This T Mobile No. does not work .

  8. #8
    Junior Member

    Join Date
    Jul 2010
    Posts
    52

    Default

    Quote Originally Posted by dushie View Post
    To download the software from the upgrade link Unsupported Browser it will ask for a tmobile no where this generic no can be used to download the same 6156680000.

    You have to scroll down and get to web connect rocket laptop stick and get software icon.

    Put 6156680000 as the t mobile no.

    Then download the : -

    T-Mobile webConnect Rocket USB Laptop Stick Firmware v11.831.05.01.420.B427 Windows XP, Vista, Windows 7)

    Once downloaded run the setup, before upgrading firmware you need to ensure that sim is not in the modem and no other program is using the modem. Also there should be no power loss or failure, ensure you have the modem connected in the rear usb ports also.

    Finally if your modem is working fine then no need for upgrading the firmware.
    @Dushie:Thanks. Just d'led the FW (could'nt log on to this forum the whole of yesterday for some reason). Worked like a charm, I mean the T-Mobile no 6156680000. Yet to install the FW.
    Finally the modem is working fine, but the instinct to upgrade is very strong

  9. #9
    Junior Member

    Join Date
    Mar 2008
    Posts
    10

    Question

    I have also purcahsed this Data Card and trying to install on Windows 7 Home Premium i5 Machine.

    It get hang while installing it's drivers...what can be issue...works fine on another machine having XP

  10. #10
    Bronze Member
    kira8111's Avatar
    Join Date
    Jan 2010
    Posts
    114

    Default

    Quote Originally Posted by buntyindia View Post
    I have also purcahsed this Data Card and trying to install on Windows 7 Home Premium i5 Machine.

    It get hang while installing it's drivers...what can be issue...works fine on another machine having XP
    I have windows 7 ultimate 64 bit but in my machine it runs smooth. I think something wrong with your OS or maybe the Mobile partner software is old one. try downloading the latest Setup_Mobile_Partner_v.16.001.06.01.500

    If your version is same then no need to download it just reinstall it.

  11. #11
    Junior Member

    Join Date
    Mar 2008
    Posts
    10

    Default

    Quote Originally Posted by cyber_avijit View Post
    I have windows 7 ultimate 64 bit but in my machine it runs smooth. I think something wrong with your OS or maybe the Mobile partner software is old one. try downloading the latest

    If your version is same then no need to download it just reinstall it.
    I have the same version installed , should i reinstall the 64 version or 32 one?

    I downloaded your file, which file need to execute?

  12. #12
    Bronze Member
    kira8111's Avatar
    Join Date
    Jan 2010
    Posts
    114

    Default

    Quote Originally Posted by buntyindia View Post
    I have the same version installed , should i reinstall the 64 version or 32 one?

    I downloaded your file, which file need to execute?

    which version of OS you have????

  13. #13
    Junior Member

    Join Date
    Dec 2010
    Posts
    40

    Cool

    south is having a horrible time.

  14. #14
    Junior Member

    Join Date
    Dec 2010
    Posts
    47

    Default

    So is North , i;m in Amritsar , Things aint any Bettter here,,...

  15. #15
    Bronze Member
    kira8111's Avatar
    Join Date
    Jan 2010
    Posts
    114

    Default

    same here in kolkata

  16. #16
    Junior Member

    Join Date
    Dec 2010
    Posts
    19

    Default




    daytime

    ------------------------------------------------------
    leechmax.tk



    HIGH SPEED LEECHING SERVERS

  17. #17
    Platinum Member
    mickey's Avatar
    Join Date
    Jan 2009
    Posts
    6,948

    Default

    Quote Originally Posted by Shivsena View Post



    daytime

    ------------------------------------------------------
    leechmax.tk



    HIGH SPEED LEECHING SERVERS

    i think a modem shouldnt be damned for slow network..
    job takes the child away.

  18. #18
    Junior Member

    Join Date
    Feb 2011
    Posts
    1

    Question which is the best usb modem

    Quote Originally Posted by cyber_avijit View Post
    which version of OS you have????
    i want to buy new usb modem which modem can i buy

    huawei umg 1831

    huawei e1752 or e1750
    suggest me the best modem

  19. #19
    Silver Member
    sumanth's Avatar
    Join Date
    Sep 2008
    Posts
    352

    Default

    Quote Originally Posted by k vivekananda View Post
    i want to buy new usb modem which modem can i buy

    huawei umg 1831

    huawei e1752 or e1750
    suggest me the best modem
    BSNL network is terrible currently. So you might want to wait till its corrected, if its corrected before you take a Data Card.

  20. #20
    Bronze Member
    kira8111's Avatar
    Join Date
    Jan 2010
    Posts
    114

    Default

    Quote Originally Posted by k vivekananda View Post
    i want to buy new usb modem which modem can i buy

    huawei umg 1831

    huawei e1752 or e1750
    suggest me the best modem
    go for
    huawei k4505 if you can go for that price.

  21. #21
    Junior Member

    Join Date
    Feb 2011
    Posts
    28

    Default

    no fault in your modem
    its bsnl 3g ..may be with time, service will get better

  22. #22
    Junior Member

    Join Date
    Mar 2011
    Posts
    5

    Default error problem with huawei umg 1831

    i brought huawei umg 1831 modem from ebay only 1day back installed easily used net for fewhours and i shutdown the pc when again i try 2 connect iam getting error 608 a device was specified that it does not exit. Plz plz any body solve this problem. When iam trying to contact the seller his num is switched off. What to do now iam literally in bad and cry mood now. Any body sort it now i also installed mobile patner software.

    i brought huawei umg 1831 modem from ebay only 1day back installed easily used net for fewhours and i shutdown the pc when again i try 2 connect iam getting error 608 a device was specified that it does not exit. Plz plz any body solve this problem. When iam trying to contact the seller his num is switched off. What to do now iam literally in bad and cry mood now. Any body sort it now i also installed mobile patner software.
    Last edited by shanker2010; 15th March 2011 at 02:17 PM. Reason: Automerged Doublepost

  23. #23
    Junior Member

    Join Date
    Oct 2012
    Posts
    1

    Default Let me know the store address in Bangalore where "HUAWEI UMG 1831" available

    Quote Originally Posted by vikrampaulchennai View Post
    it's not compulsory to use the native software of T-Mobile which comes in the modem,I have bought the same modem HUAWEI UMG 1831 from 3G Store in bangalore & i have been using it with a huawei software called Mobile partner & there is no fluctuation in the speed,This mobile partner software is really cool.

    Please let me know the store address in Bangalore where "HUAWEI UMG 1831" available I sis not found any store in Bangalore.

    Thanks.

  24. #24
    Junior Member

    Join Date
    Feb 2008
    Posts
    2

    Default

    Connection with datacard always slower than any other means. Mobile will always have higher speed than Datacard since we can keep at any place where the single strength is good, but in datacard not possible. you can use external anteena which sold in the open market for this Datacard.

Similar Threads

  1. which 3g data card is better "zte MF668/ Huawei UMG 1831/ Huawei k 4505
    By sandeepkvarshney in forum Mobile broadband
    Replies: 6
    Last Post: 24th June 2011, 04:04 PM
  2. Replies: 3
    Last Post: 11th May 2011, 05:20 PM
  3. Huawei UMG 1831 @2,990/-
    By amlansarma in forum Bsnl 3g
    Replies: 53
    Last Post: 17th March 2011, 11:55 PM
  4. help on huawei umg 1831
    By lubob in forum Bsnl 3g
    Replies: 0
    Last Post: 16th January 2011, 07:49 PM
  5. bsnl huawei modem mt880 giving problems
    By y.parchani in forum BSNL broadband
    Replies: 14
    Last Post: 13th May 2009, 04:27 PM

Posting Permissions

Log in

Log in
BSNL Broadband Forum Airtel Broadband Forum Reliance Broadband Forum Tikona Broadband Forum MTNL Broadband Forum Tata Broadband Forum
BSNL 3G Forum MTNL 3G Forum Idea 3G Forum Airtel 3G Forum Reliance 3G Forum Vodafone 3G Forum
Airtel Mobile Forum Reliance Mobile Forum BSNL Mobile Forum Idea Mobile Forum Vodafone Mobile Forum Aircel Mobile Forum
Tata Sky Forum Dish TV Forum Reliance DTH Forum Videocon DTH Forum Airtel DTH Forum SUN DTH Forum