Guys here in moradabad near chandra nagar area signal strength is 100-110 and UTMS network is also available however i am getting very poor speed 15-50 kbps only, could you suggest reason why i am getting such a poor speed, i have raised a complaint at bsnl customer care at 18001801503 they said issue will be resolved within 48 hours from now at 07:12 PM on 21-Jan-2012, what do you have to say about this.