Results 1 to 8 of 8

got balance instead of 3G data

  1. #1
    Bronze Member
    Join Date
    Jul 2009
    Posts
    152

    Default got balance instead of 3G data

    Hi,

    I recharged for Rs 599 7 Gb plan on my bsnl sim from rechargeitnow using 3g data recharge but to my surprise got balance of Rs 550 instead.How was this possible?

    1 possible reason i could think of is my previous 3g data balance was not finished, is it so.

    How do i convert this amount to 3g data,am sure customer care won't care and sms based conversion like "help data3g" doesn't work always.

    Regards,
    IORHLD
    CUSTOM MACHINED

  2. #2
    Bronze Member
    Join Date
    Jun 2013
    Posts
    237

    Default

    Recharge it now allows you to recharge your mobile, but its up to you to choose your required plan...this is the way it is supposed to be!

    Cost of the 7Gb plan would be Rs599, that does not mean that if you recharge that much the 3g plan would automatically get activated.

    It may be that with a recharge of Rs599 you only get Rs550 talk time.

    I am assuming this from past experiences, Im sure someone else on the forum will explain why this may have happened with a correct details.

  3. #3
    Gold Member Warrior's Avatar
    Join Date
    Jan 2011
    Posts
    513

    Default

    Did you recharge 599rs plan via rechargeitnow before?
    Do you know exact denomination for your circle ?
    http://www.indiabroadband.net/bsnl-3...13-2014-a.html
    Note: In case of STVs/Data RCVs, the circle can suitably adjust the MRP in the price band up to Rs.5 (+/-) of price mentioned in the website, considering the technical feasibility.

    You will not receive main balance just becoz of remaining balance....either fresh data will be credited or remaining data will be carry forwarded.
    I never used rechargeitnow, i use paytm , there is special recharge option for bsnl.

  4. #4
    Bronze Member
    Join Date
    Jul 2009
    Posts
    152

    Default

    I always recharge 599 but from Bsnl.co.in site first time used rechargetitnow for Bsnl data recharge.have recharged mts data and airtel data before. I'd check on data recharge option and it did have a chart showings 599 option.the thing is no matter if I click on data or voice option the value of ,599 initiates a 3g data recharge,that's the reason of having particular valve amount for different types of recharge so nothing goes wrong.am quite puzzled. Only reason I can think of now is maybe this particular value is discontinued.but still the option is available on Bsnl recharge site.only thing is its not working.
    CUSTOM MACHINED

  5. #5
    Gold Member Warrior's Avatar
    Join Date
    Jan 2011
    Posts
    513

    Default

    Oh, 599rs is available for my circle , i checked at bsnl online recharge599.jpg

    I think problem is with rechargeitnow......Call bsnl cc and ask whether you can activate 599rs plan from main balance or not? You already have 550 main bal

    Edit: Not working? Are you getting error for 599rs recharge?

  6. #6
    Bronze Member
    Join Date
    Jul 2009
    Posts
    152

    Default

    it failed twice from online bsnl recharge site. dont want to try any more because it takes a lot of time to get back debited amount to my account.
    CUSTOM MACHINED

  7. #7
    Platinum Member Preeti_20's Avatar
    Join Date
    Mar 2008
    Posts
    5,015

    Default

    Best would be to get your recharge done from a shop near by.

  8. #8
    Gold Member Warrior's Avatar
    Join Date
    Jan 2011
    Posts
    513

    Default

    Quote Originally Posted by iorhld View Post
    it failed twice from online bsnl recharge site. dont want to try any more because it takes a lot of time to get back debited amount to my account.
    i used 2 do recharges from bsnl site , few recharges have failed & amt was credited back in 7-15 working days , after that i never used bsnl site for recharges....happy with paytm.

Similar Threads

  1. Replies: 1
    Last Post: 4th June 2013, 02:03 AM
  2. Airtel 3G data balance enquiry
    By Jugindro in forum Airtel Broadband
    Replies: 1
    Last Post: 24th April 2013, 01:54 AM
  3. How to check balance in data card
    By preferity in forum Bsnl 3g
    Replies: 7
    Last Post: 19th January 2012, 03:37 PM
  4. Bsnl 2g data balance
    By viktri in forum BSNL broadband
    Replies: 2
    Last Post: 31st October 2011, 08:41 PM
  5. Replies: 2
    Last Post: 25th July 2011, 02:39 PM