Thread: help dataone plan does not changed

i was applying for a changed of plan from 500 to 1350 UL in 28 September when i called the customer care on 1st of october, he told me that the plan has been changed. Assuming the plan has been changed, i dowload files continously when i check my usage it show that i download almost 20gb. Help!! Is there anyone else face disastrous thing like this.

@tluanga81.

Assuming the plan has been changed

You could have checked 'MY Orders" before starting to downloading heavily .
And when the download speed for 500 plan is about 200KB/sec
and for Home 1350 about 32KB/sec. you could have noticed the difference.
5 GB per day average.
If you had done it during 0200-0800 as usual there is some hope !!
The usage columns will show 0 amount
See the summary on the top. Chargeable units( excluding NUetc)
By the way what is the provisioned tariff plan now ?

Originally Posted by tluanga81

i was applying for a changed of plan from 500 to 1350 UL in 28 September when i called the customer care on 1st of october, he told me that the plan has been changed. Assuming the plan has been changed, i dowload files continously when i check my usage it show that i download almost 20gb. Help!! Is there anyone else face disastrous thing like this.

Even if you changed to Unlimited plan BSNL will still keep/show log of your downloads. Don't worry. If the customer care said the plan is changed then its Okay.

Originally Posted by essbebe

@tluanga81.

You could have checked 'MY Orders" before starting to downloading heavily .
And when the download speed for 500 plan is about 200KB/sec
and for Home 1350 about 32KB/sec. you could have noticed the difference.
5 GB per day average.
If you had done it during 0200-0800 as usual there is some hope !!
The usage columns will show 0 amount
See the summary on the top. Chargeable units( excluding NUetc)
By the way what is the provisioned tariff plan now ?

Speed of Home 1350ul is 512kb (64KB). And speed of Home 750 ul is 256kb (32KB).

you should check your portal for the plan change status

I've never heard that bsnl changes a plan in 3 days. But check your portal and see whats your current plan and if status of UL1350 is active or pending or not listed at all. If your plan has been changed you'll know.

Godspeed.

BSNL GUYS DNT KNOW ANYTHING.....THEY JUST PASS IT OUT TO OTHERS.......JUST SEE WHAT IS UR ORDER STATUS..IT SHOULD BE PROVISIONED .......ANOTHER THING IS THAT BSNL CHANGES PLAN FROM IST OF MONTH ONLY.......SOME SAY BSNL CANT CHANGE UR PLAN IN 3 DAYS....THATS NOT TRUE IF U HAVE APPLIED BEFORE 1ST THAN THEY WILL CHANGE IT BUT IF U APPLIED AFTER 1st than u will have to wait for one month........if ur plan is ul1350 than u will get speed of 64kB..i downloaded 20 gb like you but dnt care about bill as they told me that change is effective from 1st itself........now my order status is provisioned........n my speed is 32kB(256kbps)....thats solid proof that ur plan is changed.............for 1 or 2 days you will get speed of ur last plan(when order status is open or future date) but after that it will be 64kB(512kbps) in ue plan .......so dnt worry dude .......

Originally Posted by essbebe

You could have checked 'MY Orders" before starting to downloading heavily .

I have applied for Home 500 Plan. I got the bill for the same but in Portal->My Order shows Home 1000.

i also apply for ul750 + when i contact them they tel me that if ur speed is slow then ur plan has been changed if not then wait , i chk speed with DATAONE BROADBAND - Bandwidth Meter and speed is 580 kbps i wait one stday and sunday , now today when i again contact them and request them (sdo bsnl) to chk my plan they chk and tell me that ur plan has been changed, how can i chk my plan with (DATAONE BROADBAND - Bandwidth Meter ) it shows more then 500kbps
(i change my portal id and gorget it now tell me other way to chk my plan

Originally Posted by zargar7

i also apply for ul750 + when i contact them they tel me that if ur speed is slow then ur plan has been changed if not then wait , i chk speed with DATAONE BROADBAND - Bandwidth Meter and speed is 580 kbps i wait one stday and sunday , now today when i again contact them and request them (sdo bsnl) to chk my plan they chk and tell me that ur plan has been changed, how can i chk my plan with (DATAONE BROADBAND - Bandwidth Meter ) it shows more then 500kbps
(i change my portal id and gorget it now tell me other way to chk my plan

You can check your Transfer speed here: Speedtest.net and here CNET Bandwidth Meter.

@zargar7
You cannot change your 14digit portal ID. or USER ID. If you changed the passwordtry default password again.
If not working ask/request exchange to reset password.
TRY DQUF from http://sunish.net/dataone.beta
Select auto and then enter what is your present plan.
If you applied last month (Sept), usually plan is changed on following month (Oct)1st.
Speed: check at speedtest.net say mumbai server. as given above.

Originally Posted by essbebe

@zargar7
You cannot change your 14digit portal ID. or USER ID. If you changed the passwordtry default password again.
If not working ask/request exchange to reset password.
TRY DQUF from sunish.net/dataone.beta
Select auto and then enter what is your present plan.
If you applied last month (Sept), usually plan is changed on following month (Oct)1st.
Speed: check at speedtest .net say mumbai server. as given above.

i change portal id and now it is not working even i try with default password still now i already complant them and they will tell me after two week,
i applied on 1 oct but due to eid holyday and 2 nd oct holyday they take application on 3rd oct and on 3rd oct evening i call them and they ask me to wait till today i again call them and they tell plan has been changed

speed on this is = speedtest.dataone.in:83/bandwidthmeter/results.php?kbps=729.2&downloadtime=1.438&KB=128&r ecorded=1
BSNL BROADBAND SPEED TESTER

Your Current Bandwidth Reading: 729.20kbps
(Download Rate at 91.15 KB/sec)

28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
256 kbps BROADBAND
384 kbps DSL
729.2 kbps YOUR SPEED
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem



RETEST CLOSE

on Speedtest.net it shows download 304 kb/s upload 272 kb/s

at CNET Bandwidth Meter.
it shows 270 kbps

on abeltronica.com
it shows download =273.84 Kbps (34.23 KBps) Upload 256.32.Kbps (32.4 KBps)


chk it and help me