Thread: Online Complaint Booking (only for BSNL Pune)

Hey guys,

I know this thing (Online Complaint Booking - only for BSNL Pune) since a long time...

Link: http://210.212.168.245:8080/BB_COMPL/BBComplbkg.jsp

Source: Home Page of http://www.bsnlpune.com



Have any of you tried this?

I don't know whether this thing works or not but I just wanted to share it with you people. I have submitted a complaint. Let's see if anyone responds... :001_unsure:

Has anyone used this and do they respond?

one more for All India.
Welcome to Bangalore Telecom District website
I have been suggesting this as NIB is in Bangaluru itself, and
hope they will forward the complaint to concerned In Charge.
specially about billing/ change of plan/password reset.
email reply unlikely. Give your STD code also.

Out of thread
for info: email complaints.NIB II Data Center
Data Networks BSNL
Bangalore
Mail : dednwbb@sancharnet.in

Ya, an email reply is ofcourse unlikely but atleast I can expect a call.

When I filled up that form and when I submitted it, it was saying that... your complaint is registered and we'll soon inform you about your docket number. I am familiar with this docket number thing.

I did not know this web URL. I usually used the '198' service. And I do get a callback after registering a complaint.

Hi All,
Just want to let you all know that BSNL Faridabad (Hrayana) division works very fast if you lodge complaint online. I was facing frequent disconnection in my BB ADSL line, I wrote an online complaint and within no time it got fixed, also I received 3-4 calls from there call center following up the complaint redressal progress. Till date I used online complaint service 3 times and got satisfactory response.
All India BSNL online complaint link:
//mis.bsnl.co.in/pgs/internet/pgwebregn.asp

Originally Posted by anand14may

mis.bsnl.co.in/pgs/internet/pgwebregn.asp

The drop down list on this site also has an option called 'improper behavior of staff'!! :surrender:

Never seen that on any site till date!