India Broadband Forum

anand14may

Hi All,
Just want to let you all know that BSNL Faridabad (Harayana) division works very fast if you lodge complaint online. I was facing frequent disconnection in my BB ADSL line, I wrote an online complaint and within no time it got fixed, also I received 3-4 calls from there call center following up the complaint redressal progress. Till date I used online complaint service 3 times and got satisfactory response.
I think online complaints are tracked and monitored by some central team, thats why they respond so fast. You can also track your compaint status online.

All India BSNL online complaint link:
//mis.bsnl.co.in/pgs/internet/pgwebregn.asp

Hope this will help you all, do reply if find this facility helpfull (Happy browsing )

ensine

Really great information. I was trying to register through Welcome to Bangalore Telecom District website to lodge the complain online but all in vain.

Thanks.

Rameshjeee

Did anyone try using this portal......

BSNL's CUSTOMER CARE PORTAL

rasheed63

Its ust waste of time.. It doesnt allow you to book complaints.

iChaitanya

I've tried this. Nothing works. Complete waste of time.

Rameshjeee

Registering A Broadband Complaint (for PUNE customers ONLY): Click here

cool_techie_tvm

And here is the link for Kerala Telecom circle.

Index

totallyfandu

AS IT IS ALRADY SAID BY RAMESHJEEEE GO TO LINK BELOW
BSNL Customer Care

INTHIS FIRST U HAVE TO REGISTER UR SELF AND THEN THEY WILL SEND U UR USER NAME AND PASSWORD ONLY THEN U HAVE TO REGISTER COMPLAINS

Gary4gar

This portal is there since ages!
But last time, check it didn't work for me.

I had problems with registring on portal

Rameshjeee

I didn't have any problem during registering....What kind of issue are facing while registering..

Gary4gar

It says my UNIQUE ID is not valid, whereas i am 100% sure it valid. i have checked it from bill.

One more reason, i called this site a failed venture is becuase there is no support available. i don't know whom to contact incase of problem with this site. the customer support ID given does not respond

Rameshjeee

I registered long back may be 6~ 8 months back...But I didn't use it much...as most of my problems got solved through IBB...

Gary4gar

Well, i was exicted about this site,initattly as it allowed us to request for plan change online and many other things. where as whenever i wanted to change my plan, i had to take a half-day and head to bsnl office, its timming are till 2PM only.

totallyfandu

so just register and get use of it

Gary4gar

I told na, its not working....
it says "INVALID UNIQUE ID".

i mailed support many times, but mails bounces back

totallyfandu

just enter ur unique i.d. it is like this XXXXXXXXXXXXXXXX in our circle it is 16 digit i dont know in ur area unique is just to the telephone no.

Gary4gar

sorry, i can't fight anymore

cool_techie_tvm

I had registered in this site a long time back, initially it was introduced in Kerala and Rajasthan Circle simultaneously. Just logged into the portal now out of curiosity and guess what? Three complaints/changes which i had applied back in 21 jul 2007, 10 dec 2007 and 26 feb 2008 are still being listed as pending.

totallyfandu

i complaint about my landline no. at faridabad and next working day they give the response soon

simsandy43

you can easily register with this portal, register by enetering all details of your number after registration you have to call to BSNL CUSTOMER CARE and by giving them your number and user name they will generate a 4-Digit pin and after that you will sucessfully registered for the services.