India Broadband Forum


'ADSL' link is up but 'Internet' is down...

This is a discussion on 'ADSL' link is up but 'Internet' is down... within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Hi, Switching on the router, 'ADSL' LED is up but 'Internet' LED is down. I am able to ping the ...

Go Back   India Broadband Forum > Indian Broadband Forums > Broadband Internet Service Providers > BSNL broadband

'ADSL' link is up but 'Internet' is down... 'ADSL' link is up but 'Internet' is down...

India Broadband Forum

Register Blogs Members List Social Groups Search Today's Posts Mark Forums Read

BSNL broadband Bsnl broadband internet connection and modems, routers and other bsnl dataone related issues can be discussed here.

                      

Reply

 

LinkBack Thread Tools Display Modes
Old 10-17-08, 12:06 PM   #1
Junior Member
 
Join Date: Aug 2008
Location: Bangalore
Posts: 90
Rep Power: 2
ensine is on a distinguished road
Default 'ADSL' link is up but 'Internet' is down...
Hi,
Switching on the router, 'ADSL' LED is up but 'Internet' LED is down. I am able to ping the router from my laptop.
Further, following are various connection test reports...

Test the connection to LAN
-----------------------------
Wireless Connection PASS

Test the connection to DSL Service Provider
-------------------------------------------
ADSL Synchronization PASS
ATM OAM F5 Segment Ping PASS
ATM OAM F5 end-to-end Ping PASS

Test the connection to ISP
--------------------------------------
PPP Server Connection FAIL
Authentication with ISP PASS
Assigned IP add FAIL
Ping default gateway FAIL
Ping primary Domain Name Server PASS


Please help....
ensine is offline   Reply With Quote
Old 10-17-08, 12:40 PM   #2
Platinum Member
 
DZire's Avatar
 
Join Date: Sep 2008
Location: Ahmedabad
Posts: 681
Rep Power: 2
DZire will become famous soon enough
Default
i guess you'll not be able to ping any external IPs too... can you try that and also do ipconfig/all...
DZire is offline   Reply With Quote
Old 10-17-08, 12:44 PM   #3
Platinum Member
 
Join Date: Aug 2007
Location: Chennai
Posts: 4,240
Rep Power: 12
essbebe is a glorious beacon of lightessbebe is a glorious beacon of lightessbebe is a glorious beacon of lightessbebe is a glorious beacon of lightessbebe is a glorious beacon of lightessbebe is a glorious beacon of light
Default
In WAN page you seem to have selected PPPoA.
Uncheck and select ppp/PPPoE .
enter UserId without @ bsnl.in Password.
"check "always On' Idle time 0
SAVE and REboot. Wait for 2 or three minutes.
check Diagnostics page again.
Some IP numbers will appear against last entries.
OAMF5 will show fail.

If you are using a dialer/Wanminiport externally Select "Bridged"
Save and reboot.
Still No go Post ipconfig/all details here.
Start RUN type cmd TYPE ipconfig/all

PS: After 48 posts you have failed to give proper thread title and mention your modem details.
essbebe is offline   Reply With Quote
Old 10-17-08, 01:29 PM   #4
Junior Member
 
Join Date: Aug 2008
Location: Bangalore
Posts: 90
Rep Power: 2
ensine is on a distinguished road
Default
Quote:
Originally Posted by lovelyMe View Post
i guess you'll not be able to ping any external IPs too... can you try that and also do ipconfig/all...
As I am not able to connect to ISP, I can't.

My appreciation for the suggestions essbebe. Will try it out and will update.

Quote:
Originally Posted by essbebe View Post
PS: After 48 posts you have failed to give proper thread title and mention your modem details.
Not to be arrogant (my apology if you'll feel so), I think 'ADSL' and 'Internet' link you can see in router and anyone can understand what I mean to say.
Anyway, will try to be more specific from next time.

Further, what I have posted is not 'modem details' but various connection test results, which help to pin point the problem.
ensine is offline   Reply With Quote
Old 10-17-08, 01:54 PM   #5
Aditya
 
smoothvibes's Avatar
 
Join Date: Jul 2008
Location: New Delhi/ London
Posts: 4,914
Rep Power: 11
smoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to all
Send a message via AIM to smoothvibes
Default
it seems like PPP:LCP is down so better idea is to contact your ISP once and get the correct settings with usename and password.
looks like a problem with modem configuration only
smoothvibes is offline   Reply With Quote
Old 10-17-08, 02:11 PM   #6
Junior Member
 
Join Date: Aug 2008
Location: Bangalore
Posts: 90
Rep Power: 2
ensine is on a distinguished road
Default
Quote:
Originally Posted by smoothvibes View Post
it seems like PPP:LCP is down so better idea is to contact your ISP once and get the correct settings with usename and password.
looks like a problem with modem configuration only
smoothvibes,
Thanks for reply.

Test the connection to ISP
--------------------------------------
Authentication with ISP PASS

Doesn't it mean that credentials are correct? I'm not sure. Anyway, I'll confirm the same.
ensine is offline   Reply With Quote
Old 10-17-08, 02:26 PM   #7
Aditya
 
smoothvibes's Avatar
 
Join Date: Jul 2008
Location: New Delhi/ London
Posts: 4,914
Rep Power: 11
smoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to allsmoothvibes is a name known to all
Send a message via AIM to smoothvibes
Default
ya its correct that it is passing CHAP but chek
PPP Server Connection FAIL
and it is not assigning any IP so as per my knowledge there is a latency with server otherwise maybe a problem with credentials here.
smoothvibes is offline   Reply With Quote
Old 10-18-08, 04:15 PM   #8
Junior Member
 
Join Date: Aug 2008
Location: Bangalore
Posts: 90
Rep Power: 2
ensine is on a distinguished road
Default
Thanks guys for help.
Today I went to BSNL Service Center. I have seen so many people complaining about the same. They told me that its a 'major breakdown' and it'll be corrected by today's evening.
Once back to home (after 4 hrs), I'm online again.
ensine is offline   Reply With Quote
Old 10-18-08, 05:27 PM   #9
Platinum Member
 
Join Date: Feb 2008
Posts: 2,692
Rep Power: 5
superprash2003 will become famous soon enoughsuperprash2003 will become famous soon enough
Default
ah.. so there was no problem on your side after all
superprash2003 is offline   Reply With Quote
Old 10-18-08, 06:15 PM   #10
Junior Member
 
Join Date: Aug 2008
Location: Bangalore
Posts: 90
Rep Power: 2
ensine is on a distinguished road
Default
Quote:
Originally Posted by superprash2003 View Post
ah.. so there was no problem on your side after all
No...
ensine is offline   Reply With Quote
Reply

Tags
adsl, internet, link

« Please Tell Models of Routers which have USB HDD/Printer Sharing Facility over networ | New Wireless Modem »
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads

Thread Thread Starter Forum Replies Last Post
change password in d link adsl 2+ router GLB 502T iorhld BSNL broadband 5 10-18-08 01:52 AM
Internet connection problem due to LINK FAILURE dipak_2542 BSNL broadband 2 05-12-08 06:11 PM
ADSL link goes often.... crossfire25 BSNL broadband 8 02-21-08 02:09 PM
link & data lamp of adsl modem didn't glow ramanujmaith BSNL broadband 3 10-14-07 08:49 AM
ADSL Link Disappears at night! ashesh BSNL broadband 5 08-03-07 11:32 AM


All times are GMT +5.5. The time now is 07:30 AM.

Contact Us - India Broadband Forum - Archive - Privacy Statement - Top

India Broadband Forum