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Speed problem in 500C

This is a discussion on Speed problem in 500C within the BSNL broadband forums, part of the Broadband Internet Service Providers category; hey friends, i had applied for a plan change from 750UL to 500C, they changed it on october 1, but ...

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Old 10-19-08, 02:22 AM   #1
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Default Speed problem in 500C

hey friends,
i had applied for a plan change from 750UL to 500C, they changed it on october 1, but the download speed is still 30-32 kbytes/s.

I chkd my order status on the portal,
it says -Home 500 Combo; downloadspeed upto 2Mbps 2008/10/01 0952
Also service records- says change plan
Home 500 Combo; downloadspeed upto 2Mbps 2008/10/01 1217 2008/10/01 1416 44424 113468 157892 8459 157892
Plan- HOME UL 750 Plus 2008/10/01 0806 2008/10/01 0854 1627 6333 7960 1128 0

I complained abt this by phone- they checked my line -says -line is ok.& problem in ur pc. But i checked my pc-scan for viruses, restart etc.nothing correct.

my router inf:
Downstream Upstream
SNR Margin (dB): 32.3 20.1
Attenuation (dB): 25.0 12.3

WHat is problem? Is they forget to speed upgrade?Should igo to exchnge to complaint abt this?

PLZ TELL
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Old 10-19-08, 04:06 AM   #2
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i m assuming that u have resetted tcp/ip cos they might cause the prob.
search google how 2 reset tcp/ip depending on ur os.and also uninstall ur lan driver,
reinstall it and create new connection.
see if it changes.
if not, head for the exchange right away.
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Old 10-19-08, 10:28 AM   #3
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Some times the speed does not update when changing from UL plans to Home plans. But should not take more than two weeks to start functioning normaly.
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