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Thread: Speed problem in 500C

  1. #1
    Junior Member
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    Oct 2008
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    Default Speed problem in 500C

    hey friends,
    i had applied for a plan change from 750UL to 500C, they changed it on october 1, but the download speed is still 30-32 kbytes/s.

    I chkd my order status on the portal,
    it says -Home 500 Combo; downloadspeed upto 2Mbps 2008/10/01 09:30:52
    Also service records- says change plan
    Home 500 Combo; downloadspeed upto 2Mbps 2008/10/01 12:17:17 2008/10/01 14:38:16 44424 113468 157892 8459 157892
    Plan- HOME UL 750 Plus 2008/10/01 08:10:06 2008/10/01 08:28:54 1627 6333 7960 1128 0

    I complained abt this by phone- they checked my line -says -line is ok.& problem in ur pc. But i checked my pc-scan for viruses, restart etc.nothing correct.

    my router inf:
    Downstream Upstream
    SNR Margin (dB): 32.3 20.1
    Attenuation (dB): 25.0 12.3

    WHat is problem? Is they forget to speed upgrade?Should igo to exchnge to complaint abt this?

    :16:PLZ TELL:16:

  2. #2
    Platinum Member
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    Default

    i m assuming that u have resetted tcp/ip cos they might cause the prob.
    search google how 2 reset tcp/ip depending on ur os.and also uninstall ur lan driver,
    reinstall it and create new connection.
    see if it changes.
    if not, head for the exchange right away.

  3. #3
    Gold Member
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    Default

    Some times the speed does not update when changing from UL plans to Home plans. But should not take more than two weeks to start functioning normaly.

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