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plzzzzz help...bsnl has charged me for free time usage(2am-8am)

This is a discussion on plzzzzz help...bsnl has charged me for free time usage(2am-8am) within the BSNL broadband forums, part of the Broadband Internet Service Providers category; hii guys..am back here ..i got my october bill today..and bsnl didnt include the additional amount in this bill. so ...

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Old 11-17-08, 06:24 PM   #41
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hii guys..am back here ..i got my october bill today..and bsnl didnt include the additional amount in this bill. so i think they are not goin to charge me for the error frm their side. so if they charge u guys for free hours just dont pay the bill n tell them tht u r not goin to pay the bill with out deduction and never talk to them sweetly.thts wht i learned frm this..this bsnl guy who called me told tht he goin to charge for the usage.but he didnt charge till nw..anywy me so happy nw tht my words to him worked..hope this is a valuable outcome for all who suffer from bsnl guys..be rude to them always..then only they will listen u...anywy thanks for all the support here guys...
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Old 11-17-08, 08:55 PM   #42
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Wow.. thats great... And thanks for the tip... So Rude is the word... eh...
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Old 11-23-08, 11:05 AM   #43
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Good news ..:d
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Old 11-23-08, 08:56 PM   #44
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tell him to show u in his CCMS software........its a soft which contains all the records
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Old 10-22-09, 01:24 AM   #45
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Quote:
Originally Posted by mvb4u View Post
Strictly speaking, It is the obligation on the part of the service provider(BSNL) to log what was downloaded at what time and certainly it is true that consumer is not supposed to know or aware of all these technicals. But, if something goes wrong we the consumer has to suffer which is the case here.

Regarding the chances of winning a case before the forum, you dont have evidence to prove to conclusively that download is done between 2 am to 8 am at the same time they (BSNL) cannot show that is downloaded beyond freetime, so, there are chances of winning the case in your favour. But, it is better to take an informed decision based on experts advice that is why i suggested to contact advocate

Hey I too a victim of the bsnl frauds, i usually go for sleep around 11.45pm,
I have a software named lan controlite it will disable and enable the lan connection automatically the thing we should do is just set the time.
i usually disable the lan connnection manually and set the time to 2.20 to enable the lan using the software then 7.50 as disable time b4 i go to bed. more than one month there is no problem in data usage but on 16-10-09 they charged me for night free usage the usage even i did the regular process which i mentioned above. in that time the data usage comes under chargable unit is above 2.8GB, my monthly free limit is 2.5GB only. This problem occured 100% due to the careless of the bsnl. mistake is on the bsnl side, i assure that i scheduled carefully. Please help me
if they didn't compromise means what should i do..
Please help me friends.
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Old 10-22-09, 01:03 PM   #46
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After you got the bill, talk with the accounts officer. If possible, please post the screen shot of your usage details. Do the start time and end time fall between 2.00 am and 8.00 am.
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