This is a discussion on BSNL billing error ??? within the BSNL broadband forums, part of the Broadband Internet Service Providers category; I used net at around 1:56 am , and started downloading at around 2:10 , but they have charged it ...
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| | #1 |
| Junior Member Join Date: Oct 2008 Age: 21
Posts: 19
Rep Power: 2 | I used net at around 1:56 am , and started downloading at around 2:10 , but they have charged it on my usage... Will they rectify the error or will they charge it on my account ??...I have crossed my limit...I use 500 home plan Should i contact the bsnl people about this error??? Chargeable Units(MB) Excluding Night Unlimited ::::2642.75 01:56:25 AM--02 25 AM::::: 146955 (chargable units)Thnx in advance |
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| | #2 |
| Junior Member Join Date: Jan 2009 Age: 26
Posts: 1
Rep Power: 0 | They sometimes give free upto 8:10 in the morning. And they might charge after 2:00 too. I recommend restarting your computer or internet after 2:00 so that they start a new connection. |
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| | #3 |
| Silver Member Join Date: Nov 2008 Location: Chennai,Thiruvottriyur Age: 24
Posts: 338
Rep Power: 2 | just take a copy of the usage details from the website, bill in which they charged for it and go to the nearest bsnl exchange. you have to meet the account officer. if you proved it, they will do the needful. dont get panic. |
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| | #4 |
| Aadhavan is Coming Join Date: Aug 2008 Location: Leaving Chennai Age: 26
Posts: 3,075
Rep Power: 10 | |
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| | #5 |
| Junior Member Join Date: Jan 2008
Posts: 24
Rep Power: 2 | sme problem with me !!! |
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| | #6 |
| Gold Member Join Date: Dec 2007 Location: Earth, Solar System, Milky Way. Age: 21
Posts: 660
Rep Power: 2 | Yes but the cpu clock needs to be syncronized too. I've noticed that BSNL servers are sychronized with Microsoft servers. I've auto synchronization enabled in the Date And Time Properties -> Internet Time in windows. siriustds, You should visit AO as mentioned earlier with your bill. But if you dont start the connection after 2:00 AM and Disconnect before 8:00 AM I think you will be charged for it. |
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| | #7 |
| Lost Member Join Date: Jul 2008 Location: Goa, for now
Posts: 1,690
Rep Power: 4 | people look at the thread date, the guy probably paid the bill 3 months ago |
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| | #8 |
| Guest
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| | #9 |
| Gold Member Join Date: Dec 2007 Location: Earth, Solar System, Milky Way. Age: 21
Posts: 660
Rep Power: 2 | |
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| | #10 |
| Junior Member Join Date: Dec 2008 Age: 46
Posts: 1
Rep Power: 0 | TO From: BHASKAR MITRA The Accounts Manager phone: ******** Bharat Sanchar Nigam Ltd. Vasna Telephone Exchange. Ahmedabad. Revered Sir, Date: 7/1/2009 Most respectfully I beg to state that my Telephone-[********] with Broad Band connection[Tariff-Home 250] has been installed on September 08 and continued up to October 08. Then I opted for new plan Home500C on November 08 and deposited accordingly on 17/11/08. But my Phone + Net bills for the month of October [Rs.1454/-] and November [Rs.3036/-] are Extremely high which raise some doubts in my mind regarding the bill assessment procedure. So, kindly provide me the billing details for October and November 2008 to satisfy myself. In this regard I would also like to clear my views about the internet user details. So, kindly provide me one User Guide Booklet from your office. 1] The new plan should be started from the 1st December 2008 and not from the middle of November to avoid the billing dispute. 2] Plan 500C consists of 175 free calls/month and One India plan for Land line consists of 50 free calls/month. So, total 225 free calls/moth and I should get proportionate free call for 10 days[Novmember20 to30] but surprisingly I get only18 calls free for November 08. 3] Your Website: bbservice.bsnl.in is only for the name sake and never opened on customer computer even after repeated trial to look upon the actual usage. Sir, it is my earnest request that you please look into the matter at the earliest to solve the discrepancy in the bill amount and for this act of kindness I shall be remain grateful to you. Thanking You. With Regards- ****** Address removed for safety ********* ****** Address removed for safety ********* BHASKAR MITRA Last edited by just4kix; 01-07-09 at 12:14 PM. Reason: Removed personal details for keeping privacy |
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| billing, bsnl, error |
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| Thread | Thread Starter | Forum | Replies | Last Post |
| Bsnl Billing | siriustds | BSNL broadband | 5 | 10-20-08 03:14 PM |
| BSNL Broadband- Netsweeper Error | Archer | BSNL broadband | 2 | 08-30-08 12:06 AM |
| BSNL Billing Cycle | players_player | BSNL broadband | 10 | 07-20-08 11:59 PM |
| Bsnl billing issue | players_player | BSNL broadband | 3 | 07-11-08 05:31 PM |
| Billing problem with BSNL | simi_2008 | BSNL broadband | 4 | 06-22-08 11:16 AM |