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portal id password forgot

This is a discussion on portal id password forgot within the BSNL broadband forums, part of the Broadband Internet Service Providers category; hi friends i am using bsnl broadband from last 4 months. i had recieved the portal id and pasword then.then ...

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Old 11-06-08, 01:31 AM   #1
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Default portal id password forgot

hi friends i am using bsnl broadband from last 4 months.
i had recieved the portal id and pasword then.then i changed the password.
now i have forgot the password .i am unable to check my usages details.
help please.....
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Old 11-06-08, 01:37 AM   #2
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u should have received a letter after u got connection from bsnl.
if u have it, check it. its there.
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Old 11-06-08, 09:49 AM   #3
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Call : 1800 - 424 - 1600 (toll free)
Follow instructions. you'll be asked to register broadband problem.
Select error 691 (username password problem).
BSNL will automatically reset your password to the default password that was mentioned in the letter (or doc) that bsnl gave you.

P.S: default password is usually : "password" (without quotes)

This process takes approximately 3 days (but its bsnl you know) . They will not even inform you when password has been reset. so you;ll have to check regularly.
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Old 11-06-08, 10:13 AM   #4
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He said that he changed the password and forgot it.

@gautam.3864, you need to call your BSNL exchange and request them for a password reset.
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Old 11-06-08, 10:53 AM   #5
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Quote:
Originally Posted by just4kix View Post
He said that he changed the password and forgot it.

@gautam.3864, you need to call your BSNL exchange and request them for a password reset.
But that 1800 - 424 - 1600 has such an option to reset password i.e. error 691. And It happend to me a year ago probably. And this is how the problem was fixed. I called up the exchange and they told me to register a complain in that toll free no.
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