Thread: BSNL broad band connection getting disconnected frequently

Hi All,

I have a problem with my new bsnl broad band connection getting disconnected frequently. When it diconnects I get the message "link to BSNL failed . reconnect pending ". If I click on reconnect it gets connected within seconds and after a while the problem repeats. It is very intermittant. I have UL 750 + connection at home. I use a DLINK 502t Modem and I browse the net through my laptop. The modem is configured to run on bridge mode with ADSL_G.dmt. Here are the modem status details,

Modem Status
Connection Status Connected
Us Rate (Kbps) 864
Ds Rate (Kbps) 11168
US Margin 16
DS Margin 10
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 22
US Line Attenuation 11
Peak Cell Rate 2037 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 9
CRC Tx Interleaved 1
Path Mode Interleaved

DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

The physical connection is as follows - cable from the telephone post is connected to the ADSL splitter, from the splitter the landline (cordless) and modem are given two separate connections. However the problem persists even after disconnecting the telephone instrument. The guys at local BSNL exchange has not been helpful and they were not ready to support because I bought the modem from outside. I have seen the threads in this forum and believe that most of the tenured subscribers have enough potential to help me find a resolution to this problem.

Thanks,
nevintk

yep.. am too the victim of that prob. and also..

i'm unable to download the files. while downloading it disconnects and reconnects.

somebody plz resolve this prob.

Same here.

I changed my modem with my friend. I had DLINK 502T. Now i am using my friends SMARTAX MT841. No problem for last 2 days. My friend have no problem. He does not use surf for long time.


Please provide a solution.

try changing to ppoe mode and see if it helps

I'm using PPPOE and since the past week I've been facing the same problem.

HI nevintk,
Reading between the lines of your Stats, I found these two are no good.
DS Margin 10
DS Line Attenuation 22
Local SNR < Attenuation.

Please gothrough my suggestions in "smartkc"'s post about 5 days ago. They might be helpful.

i am facing this problem since yesterday ... after BSNL server down for some time .... but it is not periodic .. not sure if its problem from BSNL or on my side .. no setting changed ...

same here guys the net connection is disconnecting n reconnecting........dont know wht is happening....

The problem gets annoying when you donwload big files yesterday I was downloading a file of 39 MB but when the file reached 38.3MB the DSL LED went off and then the connection got disconnected it is really annoying
I was downloading from rapidshare so no question of download resuming

Yeah..mee too facing the same problem!....

Anyways I got a RS premium account...but the problem comes when AI downlaod from a non resumable servers!!!!

Literally..It has to be rectified!!!!!!!

cut the end of the cable connected to your junction box behind the house and make a good clear connection ,then the frequency of disconnection reduces.

i got same problem but it got rectified to larger extent and hence there is no problem now.
i changed my modem to GLB 802c

where r u from mudassini?

Originally Posted by nevintk

Hi All,

I have a problem with my new bsnl broad band connection getting disconnected frequently. When it diconnects I get the message "link to BSNL failed . reconnect pending ". If I click on reconnect it gets connected within seconds and after a while the problem repeats. It is very intermittant. I have UL 750 + connection at home. I use a DLINK 502t Modem and I browse the net through my laptop. The modem is configured to run on bridge mode with ADSL_G.dmt. Here are the modem status details,

Modem Status
Connection Status Connected
Us Rate (Kbps) 864
Ds Rate (Kbps) 11168
US Margin 16
DS Margin 10
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 22
US Line Attenuation 11
Peak Cell Rate 2037 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 9
CRC Tx Interleaved 1
Path Mode Interleaved

DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

The physical connection is as follows - cable from the telephone post is connected to the ADSL splitter, from the splitter the landline (cordless) and modem are given two separate connections. However the problem persists even after disconnecting the telephone instrument. The guys at local BSNL exchange has not been helpful and they were not ready to support because I bought the modem from outside. I have seen the threads in this forum and believe that most of the tenured subscribers have enough potential to help me find a resolution to this problem.

Thanks,
nevintk

You should try 1>Cable from tele post directly insert into (in back of modem (a)LINE (b)PHONE two soket)(a)LINE soket in back of GLB-502T via junction box 2>then u connect your phone set into (b)Phone soket back of modem 3>then enter ur modem home page & cheak as attached picture configure is same or not? if not so pls configure as & save then delete your current configeration & create new conncetion in Bridge mode, save all, reboot.... I used Dlink GLB-502T in Bridge mode but no problem is there.

same here and i have tried all da ways u said bt da prob repeats....
suggest me da solution am using adsl modem

Originally Posted by sonone

yep.. am too the victim of that prob. and also..

i'm unable to download the files. while downloading it disconnects and reconnects.

somebody plz resolve this prob.

I don't see any post or how this issue got resolved, I'm facing the same issue... can you share any update on the issue and it's resolution?

i m using TAD100 modem which had been provided by tata indicom to me.But now i am using it with BSNL broadaband and the bsnl link is regularly getting failed and it shows lan connection is not connected.What might be the problem?

all the user of IP 117 have this problem. Frequently Link faild. But this is not happen with IP 59. Maybe some time the link faild but not frequently. This is happen I mean the Frequently disconnect happen because of the DSLAM. The IP 59 use the DSLAM of the Company from HUAWEI TECHNOLOGIES. But in the IP 117 use the DSLAM of Siara Systems. I dont say that the Siara Systems is bad. But people get disconnect frequently from this system's signal.

Originally Posted by Indranil

all the user of IP 117 have this problem. Frequently Link faild. But this is not happen with IP 59. Maybe some time the link faild but not frequently. This is happen I mean the Frequently disconnect happen because of the DSLAM. The IP 59 use the DSLAM of the Company from HUAWEI TECHNOLOGIES. But in the IP 117 use the DSLAM of Siara Systems. I dont say that the Siara Systems is bad. But people get disconnect frequently from this system's signal.

i didnt get what u exactly wanna say
the problem is i cant ask them about them
the only reply i get is that change your modem and buy ours

In above comment I am saying what is the cause or the reson of frequently Link faild of the user with IP 117 not user with IP 59.
sach_238 you have nothing to do with this. You cant change the exchange DSALM.
Only you can do chage your router and try like what BSNL say.

i m using TAD100 modem

Please see this link.

and compare the modem settings pages.
http://www.indiabroadband.net/bsnl-b...reference.html (UTSTAR WA3002-G4 quick reference)
You can use it for BSNl with VPI/VCI 0 and 35.
Feedback please.

Originally Posted by essbebe

Please see this link.

and compare the modem settings pages.

You can use it for BSNl with VPI/VCI 0 and 35.
Feedback please.

if possible try to explain in layman's language

bsnl link is regularly getting failed and it shows lan connection is not connected.What might be the problem?

Query:1. Who did the settings for Tad 100 modem ?

Query 2 : Are you on Dialer mode ( you enter IdPW in computer )
............or "Always On" mode ( USERID PW entered in modem)

3 : can you take a screen shot of the modem "
Status "and post it here as ,as a JPG picture. ?
Example:http://i22.tinypic.com/152byh3.jpg

Para two:
Please type 192.168.1.1 in your IE address bar.
User ID admin and password Admin ( usually )
If the modem pages open see the Device status page.
compare it by seeing the screen shots given in
Item 7a of the link given earlier.

Para three :
Please see this web site and compare
the way your system been connected. First link in menu
http://www.calcutta.bsnl.co.in/dataoneinstall/mdm04.

Para four :
The screen shot of STATISTICS adsl page is required.
or extract and give this info:
snr upload download
attn
line Rate and
mod selected ( seen on top )

query1
the Tad100 modem is provided by tata indiccom to me wheen i applied fr the tata communications broadband connection
but now i m using it with bsnl,the link problem is coming up,i hadnt done any setting from my side
i just enter192.168.1.1 and login into it and reboot it nothing else

query2

how to check that?
query3

i ll post screenshot later because i exchanged my modem with my frends bsnl modem to check the problem




and the link u provided me of calcttas bsnl is nt working

Please check this site and hope the modem pages are same.

The little I know about Dataone Broadband Services offered by BSNL

You have to Change VPI VCI to 0 and 35.

IF you don't enter your ID and PW you have to use a dialer.
I think for tata Indicom you were provided a dialer
with a short cut icon in desktop.
confirm.

feedback.