India Broadband Forum

nevintk · 11-17-08, 11:53 PM

Hi All,

I have a problem with my new bsnl broad band connection getting disconnected frequently. When it diconnects I get the message "link to BSNL failed . reconnect pending ". If I click on reconnect it gets connected within seconds and after a while the problem repeats. It is very intermittant. I have UL 750 + connection at home. I use a DLINK 502t Modem and I browse the net through my laptop. The modem is configured to run on bridge mode with ADSL_G.dmt. Here are the modem status details,

Modem Status
Connection Status Connected
Us Rate (Kbps) 864
Ds Rate (Kbps) 11168
US Margin 16
DS Margin 10
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 22
US Line Attenuation 11
Peak Cell Rate 2037 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 9
CRC Tx Interleaved 1
Path Mode Interleaved

DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

The physical connection is as follows - cable from the telephone post is connected to the ADSL splitter, from the splitter the landline (cordless) and modem are given two separate connections. However the problem persists even after disconnecting the telephone instrument. The guys at local BSNL exchange has not been helpful and they were not ready to support because I bought the modem from outside. I have seen the threads in this forum and believe that most of the tenured subscribers have enough potential to help me find a resolution to this problem.

Thanks,
nevintk

sonone · 11-18-08, 12:56 AM

yep.. am too the victim of that prob. and also..

i'm unable to download the files. while downloading it disconnects and reconnects.

somebody plz resolve this prob.

heartshacker · 11-18-08, 09:37 PM

Same here.

I changed my modem with my friend. I had DLINK 502T. Now i am using my friends SMARTAX MT841. No problem for last 2 days. My friend have no problem. He does not use surf for long time.

Please provide a solution.

superprash2003 · 11-18-08, 10:14 PM

try changing to ppoe mode and see if it helps

Outlander · 11-19-08, 05:58 AM

I'm using PPPOE and since the past week I've been facing the same problem.

s_mitra · 11-20-08, 09:23 PM

HI nevintk,
Reading between the lines of your Stats, I found these two are no good.
DS Margin 10
DS Line Attenuation 22
Local SNR < Attenuation.

Please gothrough my suggestions in "smartkc"'s post about 5 days ago. They might be helpful.

idea · 11-22-08, 08:19 PM

i am facing this problem since yesterday ... after BSNL server down for some time .... but it is not periodic .. not sure if its problem from BSNL or on my side .. no setting changed ...

viper_in_blood · 11-23-08, 12:22 AM

same here guys the net connection is disconnecting n reconnecting........dont know wht is happening....

martinsha · 11-23-08, 08:42 AM

The problem gets annoying when you donwload big files yesterday I was downloading a file of 39 MB but when the file reached 38.3MB the DSL LED went off and then the connection got disconnected it is really annoying
I was downloading from rapidshare so no question of download resuming

gsk6u · 11-24-08, 10:10 PM

Yeah..mee too facing the same problem!....

Anyways I got a RS premium account...but the problem comes when AI downlaod from a non resumable servers!!!!

Literally..It has to be rectified!!!!!!!

vimal · 01-04-09, 07:12 PM

cut the end of the cable connected to your junction box behind the house and make a good clear connection ,then the frequency of disconnection reduces.

muddasani1986 · 01-04-09, 07:19 PM

i got same problem but it got rectified to larger extent and hence there is no problem now.
i changed my modem to GLB 802c

vimal · 01-04-09, 07:24 PM

where r u from mudassini?

jon08 · 01-04-09, 09:20 PM

Quote:

Originally Posted by nevintk

Hi All,

I have a problem with my new bsnl broad band connection getting disconnected frequently. When it diconnects I get the message "link to BSNL failed . reconnect pending ". If I click on reconnect it gets connected within seconds and after a while the problem repeats. It is very intermittant. I have UL 750 + connection at home. I use a DLINK 502t Modem and I browse the net through my laptop. The modem is configured to run on bridge mode with ADSL_G.dmt. Here are the modem status details,

Modem Status
Connection Status Connected
Us Rate (Kbps) 864
Ds Rate (Kbps) 11168
US Margin 16
DS Margin 10
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 22
US Line Attenuation 11
Peak Cell Rate 2037 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 9
CRC Tx Interleaved 1
Path Mode Interleaved

DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

The physical connection is as follows - cable from the telephone post is connected to the ADSL splitter, from the splitter the landline (cordless) and modem are given two separate connections. However the problem persists even after disconnecting the telephone instrument. The guys at local BSNL exchange has not been helpful and they were not ready to support because I bought the modem from outside. I have seen the threads in this forum and believe that most of the tenured subscribers have enough potential to help me find a resolution to this problem.

Thanks,
nevintk

You should try 1>Cable from tele post directly insert into (in back of modem (a)LINE (b)PHONE two soket)(a)LINE soket in back of GLB-502T via junction box 2>then u connect your phone set into (b)Phone soket back of modem 3>then enter ur modem home page & cheak as attached picture configure is same or not? if not so pls configure as & save then delete your current configeration & create new conncetion in Bridge mode, save all, reboot.... I used Dlink GLB-502T in Bridge mode but no problem is there.

bharadwajb · 01-23-09, 06:29 PM

same here and i have tried all da ways u said bt da prob repeats....
suggest me da solution am using adsl modem

shanky · 08-19-09, 04:58 PM

Quote:

Originally Posted by sonone

yep.. am too the victim of that prob. and also..

i'm unable to download the files. while downloading it disconnects and reconnects.

somebody plz resolve this prob.

I don't see any post or how this issue got resolved, I'm facing the same issue... can you share any update on the issue and it's resolution?

sach_238 · 09-06-09, 12:10 PM

i m using TAD100 modem which had been provided by tata indicom to me.But now i am using it with BSNL broadaband and the bsnl link is regularly getting failed and it shows lan connection is not connected.What might be the problem?

Indranil · 09-06-09, 04:05 PM

all the user of IP 117 have this problem. Frequently Link faild. But this is not happen with IP 59. Maybe some time the link faild but not frequently. This is happen I mean the Frequently disconnect happen because of the DSLAM. The IP 59 use the DSLAM of the Company from HUAWEI TECHNOLOGIES. But in the IP 117 use the DSLAM of Siara Systems. I dont say that the Siara Systems is bad. But people get disconnect frequently from this system's signal.

sach_238 · 09-06-09, 05:36 PM

Quote:

Originally Posted by Indranil

all the user of IP 117 have this problem. Frequently Link faild. But this is not happen with IP 59. Maybe some time the link faild but not frequently. This is happen I mean the Frequently disconnect happen because of the DSLAM. The IP 59 use the DSLAM of the Company from HUAWEI TECHNOLOGIES. But in the IP 117 use the DSLAM of Siara Systems. I dont say that the Siara Systems is bad. But people get disconnect frequently from this system's signal.

i didnt get what u exactly wanna say
the problem is i cant ask them about them
the only reply i get is that change your modem and buy ours

Indranil · 09-06-09, 08:02 PM

In above comment I am saying what is the cause or the reson of frequently Link faild of the user with IP 117 not user with IP 59.
sach_238 you have nothing to do with this. You cant change the exchange DSALM.
Only you can do chage your router and try like what BSNL say.

11-17-08, 11:53 PM	#1
nevintk Junior Member Join Date: Sep 2008 Posts: 1 Rep Power: 0	BSNL broad band connection getting disconnected frequently Hi All, I have a problem with my new bsnl broad band connection getting disconnected frequently. When it diconnects I get the message "link to BSNL failed . reconnect pending ". If I click on reconnect it gets connected within seconds and after a while the problem repeats. It is very intermittant. I have UL 750 + connection at home. I use a DLINK 502t Modem and I browse the net through my laptop. The modem is configured to run on bridge mode with ADSL_G.dmt. Here are the modem status details, Modem Status Connection Status Connected Us Rate (Kbps) 864 Ds Rate (Kbps) 11168 US Margin 16 DS Margin 10 Trained Modulation ADSL_G.dmt LOS Errors 0 DS Line Attenuation 22 US Line Attenuation 11 Peak Cell Rate 2037 cells per sec CRC Rx Fast 0 CRC Tx Fast 0 CRC Rx Interleaved 9 CRC Tx Interleaved 1 Path Mode Interleaved DSL Statistics Near End F4 Loop Back Count 0 Near End F5 Loop Back Count 0 The physical connection is as follows - cable from the telephone post is connected to the ADSL splitter, from the splitter the landline (cordless) and modem are given two separate connections. However the problem persists even after disconnecting the telephone instrument. The guys at local BSNL exchange has not been helpful and they were not ready to support because I bought the modem from outside. I have seen the threads in this forum and believe that most of the tenured subscribers have enough potential to help me find a resolution to this problem. Thanks, nevintk

11-20-08, 09:23 PM	#6
s_mitra Junior Member Join Date: Jun 2008 Location: WestBengal Posts: 10 Rep Power: 2	Local SNR Less than Attenuation HI nevintk, Reading between the lines of your Stats, I found these two are no good. DS Margin 10 DS Line Attenuation 22 Local SNR < Attenuation. Please gothrough my suggestions in "smartkc"'s post about 5 days ago. They might be helpful.

01-04-09, 07:12 PM	#11
vimal Junior Member Join Date: Apr 2008 Location: calicut Posts: 7 Rep Power: 2	solution cut the end of the cable connected to your junction box behind the house and make a good clear connection ,then the frequency of disconnection reduces.

01-04-09, 07:24 PM	#13
vimal Junior Member Join Date: Apr 2008 Location: calicut Posts: 7 Rep Power: 2	info where r u from mudassini?

09-06-09, 12:10 PM	#17
sach_238 Junior Member Join Date: Jan 2008 Posts: 14 Rep Power: 2	BSNL link is regularly getting failed i m using TAD100 modem which had been provided by tata indicom to me.But now i am using it with BSNL broadaband and the bsnl link is regularly getting failed and it shows lan connection is not connected.What might be the problem?

11-18-08, 12:56 AM	#2
sonone Junior Member Join Date: May 2008 Location: india Posts: 31 Rep Power: 2	yep.. am too the victim of that prob. and also.. i'm unable to download the files. while downloading it disconnects and reconnects. somebody plz resolve this prob.

11-18-08, 09:37 PM	#3
heartshacker Junior Member Join Date: Nov 2008 Age: 30 Posts: 3 Rep Power: 0	Same here. I changed my modem with my friend. I had DLINK 502T. Now i am using my friends SMARTAX MT841. No problem for last 2 days. My friend have no problem. He does not use surf for long time. Please provide a solution.

11-18-08, 10:14 PM	#4
superprash2003 Platinum Member Join Date: Feb 2008 Posts: 2,692 Rep Power: 5	try changing to ppoe mode and see if it helps

11-19-08, 05:58 AM	#5
Outlander Bronze Member Join Date: Mar 2008 Age: 28 Posts: 117 Rep Power: 2	I'm using PPPOE and since the past week I've been facing the same problem.

11-22-08, 08:19 PM	#7
idea Junior Member Join Date: Nov 2008 Age: 30 Posts: 54 Rep Power: 2	i am facing this problem since yesterday ... after BSNL server down for some time .... but it is not periodic .. not sure if its problem from BSNL or on my side .. no setting changed ...

11-23-08, 12:22 AM	#8
viper_in_blood Bronze Member Join Date: Apr 2008 Posts: 177 Rep Power: 2	same here guys the net connection is disconnecting n reconnecting........dont know wht is happening....

11-23-08, 08:42 AM	#9
martinsha Junior Member Join Date: Aug 2008 Age: 30 Posts: 1 Rep Power: 0	The problem gets annoying when you donwload big files yesterday I was downloading a file of 39 MB but when the file reached 38.3MB the DSL LED went off and then the connection got disconnected it is really annoying I was downloading from rapidshare so no question of download resuming

11-24-08, 10:10 PM	#10
gsk6u Junior Member Join Date: Aug 2008 Location: Mangalagiri Age: 23 Posts: 23 Rep Power: 2	Yeah..mee too facing the same problem!.... Anyways I got a RS premium account...but the problem comes when AI downlaod from a non resumable servers!!!! Literally..It has to be rectified!!!!!!!

01-04-09, 07:19 PM	#12
muddasani1986 Junior Member Join Date: Dec 2008 Location: hyderabad Age: 23 Posts: 15 Rep Power: 1	i got same problem but it got rectified to larger extent and hence there is no problem now. i changed my modem to GLB 802c

01-23-09, 06:29 PM	#15
bharadwajb Junior Member Join Date: Jan 2009 Age: 21 Posts: 1 Rep Power: 0	same here and i have tried all da ways u said bt da prob repeats.... suggest me da solution am using adsl modem

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09-06-09, 04:05 PM	#18
Indranil Silver Member Join Date: May 2008 Age: 27 Posts: 314 Rep Power: 2	all the user of IP 117 have this problem. Frequently Link faild. But this is not happen with IP 59. Maybe some time the link faild but not frequently. This is happen I mean the Frequently disconnect happen because of the DSLAM. The IP 59 use the DSLAM of the Company from HUAWEI TECHNOLOGIES. But in the IP 117 use the DSLAM of Siara Systems. I dont say that the Siara Systems is bad. But people get disconnect frequently from this system's signal.

09-06-09, 08:02 PM	#20
Indranil Silver Member Join Date: May 2008 Age: 27 Posts: 314 Rep Power: 2	In above comment I am saying what is the cause or the reson of frequently Link faild of the user with IP 117 not user with IP 59. sach_238 you have nothing to do with this. You cant change the exchange DSALM. Only you can do chage your router and try like what BSNL say.

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BSNL broad band connection getting disconnected frequently

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