India Broadband Forum

koolabyme

i am facing a problem on my bsnl broadband(pune)..the problem is i cannot access internet since da last 7 days...my modem is wa3002g4.on it the dsl lamp is on and steady but the internet lamp is off...i have a desktop as well as a laptop.both configured without DHCP...i had called bsnl n they told me to ping their dns...but i got the error 'destination net unreachable'...after a couple of days they told me there is some server problem...but now when i called them, they said server problem is solved but the Local only problem at my place still exists..
i have also tried configuring da modem in bridging mode with consistent error 678.
with no help from bsnl i also resetted my modem to factory setting and have done pppoe setting again but no positive results...please help !!!

ipconfig results are:


Windows IP Configuration

Host Name . . . . . . . . . . . . : ABYs_Lappy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter Standard Modem over Bluetooth link (OTA):

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Standard Modem over Bluetooth link (OTA)
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.8.17.49(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 202.56.230.5
202.56.250.6
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1E-37-70-A0-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945BG Network Conn
ection
Physical Address. . . . . . . . . : 00-1C-BF-5D-B3-98
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{62686B2C-E7AE-4279-B343-F468A7AEB
905}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:308c:8ae:32b3:f5f7:eece(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::8ae:32b3:f5f7:eece%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


also i have taken a screen shot of my router device info...but i dont not know how to attach it...
thanks in advance...

essbebe

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Enable DHCP in the modem. Range 192.168.1.1 to say 192.1681.20
In Computer :
Start/ Network/LAN/Properties
Click tcp/ip
Click properties
Select "obtain IP address automatically "
Use DNS 208.67.220.220 & 208.67.222.222
Save

Since you seem to be using VISTA disable IPV6.

koolabyme

Hii, my net has started...i visited my exchange...there they tested my connection and first time in a week i got confirmation that the rpoblem was in their connectivity...now it is solved and am browings happily...thx anyway !!

superprash2003

is the Internet LED still off??are you able to access http://192.168.1.1 ??

koolabyme

Hi my net had started after my visit to da exchange..but now at night i tried 2connect and new error, error 691has occured..i think someone has changed my password..also in my modem diagnostics it shows test authentication with Isp :Fail..wht sud i do ??